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Rookie
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Wont accept barcodes

Im trying to add barcodes to the "enter barcode" area on 2 tickets Im selling. But it keeps saying wrong format. Im not missing any numbers on the barcode.

4 REPLIES 4
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Stubber
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Re: Wont accept barcodes

Hey there @dbderew, sorry for the trouble with this! I can absolutely help to figure this out and recommend checking your primary vendor or season ticket holder account to see if the barcodes have been updated. If that doesn't relate, please let me know what event you're listing tickets for. Thanks!

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Rookie
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Re: Wont accept barcodes

Hello they actually went through.  The barcode had numbers on either side of the barcode. Not across the top. So it just wanted the numbers on the left side of the barcode.

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Waterboy
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Re: Wont accept barcodes

I am trying to sell Rutgers mens basketball tickets and my tickets only have 12 digit barcode and its saying wrong format after i enter. Any suggestions?

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Moderator
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Re: Wont accept barcodes

Hey @Reds! Please keep an eye out for a private message from me so I can assist. 🙂 Thanks!

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