Selling Tickets
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Selling and Sold Tickets - FAQ

Can't make it to your event anymore? List them on StubHub! It's fast and easy to do! Click here to get started! By listing and selling your tickets on StubHub, you do agree to our policies outlined in our User Agreement and Seller Policies. We know y...

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  • 160 Replies
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Getting Paid for Selling Tickets!

When you sell tickets on StubHub, payments are processed 5-8 business days after the event takes place. How does StubHub pay me? The way we pay you for ticket sales depends on where you live and where the event is. See your StubHub account's payment ...

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  • 158 Replies
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Rookie Mistake - dropped sale

Hello, I just sold tickets on Stub Hub for the first time. I had them listed simultaneously on another site, and the tickets sold at virtually the same time. The other site was where the tickets were issued so they completed the sale before I was abl...

Double Sold by Accident

Hello, My listing on Stubhub sold about 10 minutes after I originally posted. I was able to submit the cancel request on TicketMaser, for which I received a confirmation email that my tickets had been de-listed. I then went to export over the barcode...

Deleted Ticket

I deleted my ticket sale on stubhub, how long before it is returned to my active inventory? Thanks

Unexpected token T in JSON at position 0 error

Seems like other users are having this issue which isn't a suprise because I've had it on multiple computers and browsers. Simply put, MLB listing of multiple tickets is completely broken. They made major changes to how it works that are awful, but p...

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HOURS on hold and inability to sell

I have now spent HOURS on hold trying to speak with someone for assistance on selling my tickets. This is the first year we have digital instead of paper tickets and for some reason the barcode is not being accepted on the app either by scanning or m...

Confused

I sold cubs tickets last week. 8 days ago to be specific, and it says paid no longer pending yet I haven’t received the money?

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Transfer electronic tickets

I bought electronic tickets but they will not be transferred to me until the day before the concert. I am trying to resell these tickets on StubHub but won’t be able to give them to the buyeruntil the day before the show. Stubhub is requiring 2 days ...

Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here
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