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Selling and Sold Tickets - FAQ

Can't make it to your event anymore? List them on StubHub! It's fast and easy to do! Click here to get started! By listing and selling your tickets on StubHub, you do agree to our policies outlined in our User Agreement and Seller Policies. We know y...

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Getting Paid for Selling Tickets!

When you sell tickets on StubHub, payments are processed 5-8 business days after the event takes place. How does StubHub pay me? The way we pay you for ticket sales depends on where you live and where the event is. See your StubHub account's payment ...

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Why am I limited to printed ticket option?

I am trying to sell tickets for Herb Alpert this Saturday at City Winery in Chicago. Stubhub will only allow printed tickets as the option which makes the cut off four days before the show. The buyer only needs me to email them the tickets or even ju...

Shpping printed tickets

When I sell tickets, that need to be shipped UPS, the instructions say to print out a label for UPS. Is this already paid for? Or do I need to pay that shipping cost separate?

Delivering flash seat tickets

I was approved to sell flash seat tickets. Those tickets just sold but it’s asking to enter a barcode. I’m reading in the forum you need to enter the buyers info. How do I get that? Or am i missing a step to deliver these tickets ? HELP !

Piggy back

Is there any way to list 2 tickets as Piggy back? I have 2 tickets for the Men's final US Open and would love to list together. thanks

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What do I need to do?

I have an email saying that the tickets I had listed to sell, sold. But they are still showing up under my current orders????

Does UPS 2-Day Deliver on Saturday?

My sale says my tickets must be in hand 4 days from today, but that is a Sunday. The sale took place last night, I am shipping today (a Thursday) with a 2-day UPS shipping label. Does that mean they will be delivered on Saturday so the buyer will hav...

NFL Barcode Integration

Hello,As part of the barcode integration deal that you have with the NFL, will NFL teams gain visibility to the actual tickets details on tickets that were listed or resold on StubHub, similar to MLB?I received an email from StubHub stating that I ha...

How do I change the number of tickets for sale?

I have 4 tickets to a show - and Im trying to upload them as a pdf, but I would like people to either buy them in multiples of 2 or buy them as they like, but dont leave me with just 1, however when I go to save the tickets into a pdf, they all save ...

Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here
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