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Selling and Sold Tickets - FAQ

Can't make it to your event anymore? List them on StubHub! It's fast and easy to do! Click here to get started! By listing and selling your tickets on StubHub, you do agree to our policies outlined in our User Agreement and Seller Policies. We know y...

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Getting Paid for Selling Tickets!

When you sell tickets on StubHub, payments are processed 5-8 business days after the event takes place. How does StubHub pay me? The way we pay you for ticket sales depends on where you live and where the event is. See your StubHub account's payment ...

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  • 173 Replies
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Next Step After Selling eTix

I just had someone purchase my tickets from eTix, but StubHub says the next step is to log into the eTix website and update the information for the new buyer. There isn't an option to do that on the eTix website, but when I open the photo of the tick...

Selling Non Transferrable Tickets

Hi. I just recently purchased tickets to a Luke Combs concert for July 22, 2023 through a presale. Currently, it says that there is a ticket delay and the delay will be lifted in 308 days (July 19). I also cannot transfer them or sell. When I look at...

Selling tix

Sold tix 3 weeks but tickets still have not been claimed…thru Ticektmaster..will this effect my transaction if buyer doesnt claim tix..what options do I have at this point

Applied ticket upload to a different sale order

Hello, I have two recent sales, both which needed a singlet ticket PDF uploaded. I received the ticket PDF for Show A this evening, and accordingly, within Stubhub I uploaded the ticket for Order A. Or thought I had, even after double checking. Howev...

Sold Ticket but Wrong Listing

I think I listed my tickets wrong. I had two tickets for Eagles concert for Sept 22 in Vancouver. I think I put the correct row and seats in, but input the quantity as one instead of two. Now my one ticket is sold (I have transferred it) but the orde...

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  • 162 Views

Selling Bundled Tickets with Camping & Parking

I'm selling tickets to Desert Daze that are bundled with camping and parking. Stubhub doesn't have an option to list the bundle or to make a note about what's included. What's the best way to communicate to the buyer about what they're getting?

Barcode

My tickets are electronic but they're sort of listed as barcode. Barcode is gray(like not barcode) in my listing account but shows up on the purchasing side. What does this mean?Is there a way to "chat" with Stubhub?

Usury dropped sale fee

I’ve used a stubhub for years and will stop. I dropped a sale because the venue did not deliver etickets but instead did will call. Shame on me for not knowing I guess. But to be charged $500 is downright ridiculous. Maybe for list revenue on the sal...

Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here
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