Selling Tickets
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Getting Paid for Selling Tickets!

When you sell tickets on StubHub, payments are processed 5-8 business days after the event takes place. How does StubHub pay me? The way we pay you for ticket sales depends on where you live and where the event is. See your StubHub account's payment ...

Selling and Sold Tickets - FAQ

Can't make it to your event anymore? List them on StubHub! It's fast and easy to do! Click here to get started! By listing and selling your tickets on StubHub, you do agree to our policies outlined in our User Agreement and Seller Policies. We know y...

Bar Codes

The Blue Jays tickets I want to sell do not have alpha numeric digits under the bar code, just a blue bar sliding back and forth across the black bar code. How do I handle Stub Hub's request for bar code alpha numerics?

  • 1 Replies

Transferred ticket shows unclaimed

Hi, I recently sold a couple of tickets through Stubhub. I transferred them via Ticketmaster to the email that Stubhub indicated. This happened last week. Under My sales > Completed, Stubhub show "Delivery status: Delivered". However, Ticketmaster sh...

Dead & Co. tickets for Boulder in July, 2023

I bought 4 seats and my confirmation email saysDelivery Method: Mobile - DELAYED Tickets will be delivered after credit card and account information has been verified. Tickets will be delivered Thursday, June 1, 2023 via your email on file. DO NOT PR...

  • 2 Replies

Sending a DM to stub hub

The moderator mentioned sending a direct message to stub hub. How do I go about this? Which messaging app are they referring to?

Selling tickets from ticket master

Hi, I sold a ticket for a concert and I have already transferred the ticket from ticket master to the buyer (with the info received in Stubhub) however the buyer has not confirmed the tickets yet and it has been more than a month, the event is happen...

transfer option unavailable

I have an extra ticket to Beyonce's Renaissance in Warsaw that I would like to sell but there's a delivery delay and the transfer option is not yet available on ticketmaster. I don't know if or when they will make it available. Should I still list it...

  • 0 Replies

Is there a way to add free text comments for listings?

I want to list my concert tickets for sale. They are floor seats but this event has 3 different levels of VIP packages that goes with the tickets. I want to specify the VIP package so that the buyer knows what they are getting and also not be price c...

  • 2 Replies

Delivered Tickets but no pending payment

I sold two sets of tickets, SH states they are delivered, but there is no pending payment anywhere. Shouldn't this be pending until I actually do get paid? Right now I have transferred two sets of tickets and not received a penny, nor does it show I ...

  • 2 Replies
Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here
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