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Selling and Sold Tickets - FAQ

Can't make it to your event anymore? List them on StubHub! It's fast and easy to do! Click here to get started! By listing and selling your tickets on StubHub, you do agree to our policies outlined in our User Agreement and Seller Policies. We know y...

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Getting Paid for Selling Tickets!

When you sell tickets on StubHub, payments are processed 5-8 business days after the event takes place. How does StubHub pay me? The way we pay you for ticket sales depends on where you live and where the event is. See your StubHub account's payment ...

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Tickets sold twice

I tried to list Braves tickets. Message I received said “tickets couldn’t be delivered in time, listed would not show on Website”Now I received an email saying tickets have sold twice!What now?

Payouts

Do you have any thoughts about send payouts? It's been 15 days since event is passed

8 Days Past Event, Order is Still Open

It's been 8 business days after the event and the sale I made is still listed under 'Open'. I checked the tracking number of my shipped physical tickets and it looks like it was returned to sender aka Stubhub offices.

Selling baseball tickets in game day

Is it no longer possible to list baseball game tickets on game day? Same for parking? I try to list them and I get a response that my tickets will not show up as an offering for sale. This seems to be the case only on game day. However, this did NOT ...

Atlanta Braves

Disappointed with limited listing options. Buyers cannot see seat details...A-List, aisle, discounts on food, etc.Also Braves Parking will not show buyers the map of parking lot choices. I successfully used SeatGeek while the site was down...was hopi...

Listings deactivated

I have a bunch of tickets for a race tonight.. the listings all say that the sale ends today at 14:00 event local time which is in six hours from now.. however the listings have all been deactivated. I have not sold any tickets for this event which i...

Same seat number was sold twice

I listed 4 tickets in a single listing here. The 4 tickets were for seats 8,9,10,11 for a certain row. I had two buyers who bought two each through this site.However it seems stubhub sold seat 11 to both buyers. One buyer bought seats 8 and 11. The o...

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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here
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