Hello, trying to sell TM Verified Fan Mobile Tickets. How shall I list them? They will be sent to me starting December 7th (event on the 10th). thanks for help
Thanks for posting on our Community! For these tickets, you would list as Mobile Transfer delivery and choose the In Hand Date of 12/7/18 to ensure potential buyers see a correct Expected Delivery Date. I am happy to help if you have further questions on the process, so I will send you a private message in case there's more I can assist with. Good luck with your sale!
Typically, once the tickets are received in your app or accepted into your Ticketmaster account, you can transfer them on to another recipient.
What you're saying is indeed possible, as primary vendors (and event promoters) have begun putting various processes in place to try and prevent ticketing theft and fraud. At times, they will turn transfer functionality off for an amount of time (24 hours after a transfer has already been completed, 48 hours before the event, the day of the event, etc) or simply turn it off completely for certain ticket holders.
As a secondary marketplace, StubHub has no way of controlling this and we work to accommodate these delivery changes as much as possible.
If you have a sale or listing you're concerned about, please feel free to send me or any Community Moderator a private message so that we can review and assist with any solutions. Thanks!
Hey @bfletcher! We make sure to verify whether each event is eligible for mobile screenshots to be uploaded before allowing sellers to do so. We monitor these events closely to ensure every fan has valid tickets!
We monitor and verify for any fulfillment issue that may happen for an event. If there are ever any concerns that a delivery option will not be honored, it will be turned off. We are aware of Neil Young's entire tour and are actively monitoring for any issues that could come up.
For now, the delivery options available to our sellers are good to go. We'll update everyone if something changes as it gets closer to the show.
As for the show itself, we're not seeing May 13th as a date of his tour. Is it May 14th that you have actually? If so, this has been reviewed and the same info shared above stands for that event.