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vanilla143
Waterboy
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sold 2 out of 4 tickets

Hello,

 

I listed 4 tickets (11-14) and according to the sales page it looks like the seats sold were 11 and 14 but on my current active listings it is saying that seats 13 and 14 are being sold. I bought these tickets through ticketmaster so I'm doing a mobile transfer. The buyer's information also looks like a bot bought them.

 

My questions are:

1) Do I transfer seats 11 and 12 since the listing says the seats should be together or do I transfer seats 11 and 14?

2) Will there be any issue with the sale since it is very obviously a bot who bought the tickets?

2 REPLIES 2
Melpik
Legend
Answered! Go to solution

Re: sold 2 out of 4 tickets

Hi @vanilla143 

 

this is a "glitch" with the upgrade this summer where it lists the first and last seat.  As long as the seats are comparible (not aisle) transfer 11 and 12 or 13 and 14.  That way you trasnfer 2 seats that are next to one another and leave oyurself 2 more seats next to one another to sell.  Dont forget to confirm the transfer in your Stubhub open orders as this lets Stubhub know that the trasnfer ahs occurred.

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vanilla143
Waterboy
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Re: sold 2 out of 4 tickets

thank you for letting me know about the glitch!

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