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twktwk
Waterboy

Customer Service

I was on hold for over 2 hours.  When someome did answer they could not hear me and hung up on me! There is nothing wrong with my phone.  I have been a Stub Hub customer for a long time and I just wasted my Friday night trying to get an answer to a mistake that the seller made.  This is the most frustrating experience I have ever had with any customer service.  I cannot believe this!  

2 REPLIES 2
laylamus
Waterboy

Re: Customer Service

Same thing happened to me. I have never ever had a problem with the service in my house, and I could hear the costumer service rep clearly. Incredibly frustrating

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IKE621
New User

Re: Customer Service

I had the same thing happen but I realized I had placed the phone on mute but realized before I was hung up on. Not saying this is the same as your case but I know I had forgot I had muted myself from sitting on hold for so long.

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