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New User

Outstanding Customer Service

I just got off the phone with a Nioka and she was the fourth or fifth person at StubHub I had talked to about retrieving my tickets. I know the call center is being swarmed with upset customers and the previous people were rude and quick to find a reason to get off the phone. Nioka was pleasant and had such a positive attitude it made me forget about the previous experiences and the hour and a half I had to wait to talk to someone. 


I don't know how to send a positive review but someone needs to recognize her for the amazing job she is doing and honestly saving the image of StubHub.