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Liberty805
Rookie

Re: Seller fees increased to 13% from 10%

My blood is still boiling over this. Basically, stubhub is saying they don't want any part of the medium sized ticket sellers. They have special policies for the super high-end folks, the ones who do over $50K per year, and I doubt they are affected by this, at least not that much. It's the super small time folks, the ones who just try to unload an extra ticket here and there, and often lose money, that stubhub seems to crave. Those folks won't even notice the money grab as they're just happy if they can get anything back for what would be an unused ticket. 

 

It's the folks like me, that regularly do maybe up to a hundred transactions (or more) on stubhub each year, that for whatever reason, stubhub wants to do away with. I don't understand it. Every single ticket I have ever sold on stubhub has been a valid ticket and I always ship hard copy tickets the same day. But stubhub has told me loud and clear that they don't want my business anymore. I simply can't accept or afford a 30-50% hike in what stubhub takes. I just listed a ton of tickets on stubhub's competitors and really hope they sell.

upsetsixersfan
New User

Re: Seller fees increased to 13% from 10%

This is unbelievable. I just realized that for the past three sales I made I was charged 15% instead of the standard 10% I have been charged for the past 3 years of having my season tickets. I am especially upset as my team, the Philadelphia 76ers, are directly affiliated with StubHub and use them as their sole ticket resell marketplace. The fact that StubHub decided to change their fee schedule overnight, did not communicate it to the mass public - especially frequent sellers - and still cannot transparently describe their fee structure if borderline illegal. If this was any other industry they would have already been blasted by the media and fined by regulators for lack of transparency and decieving sales practices. Needlesss to say, I plan on addressing this with the Philadelphia 76ers...

jbeliles
Stagehand

Re: Seller fees increased to 13% from 10%

AND GET THIS, MY FELLOW SELLERS....FOR THE REALLY BIG GUYS WHO USE APPS TO LIST ON MULTIPLE SITES SH ONLY CHSRGES THEM 10% ACROSS THE BOARD.  SAYING"OUR SYSTEM CAN'T VARY THE % ON SELLERS LIKE THAT."   SO THEY REWARD THOSE WHO HAVE NO LOYALTY TO THEM..  START SPREADING YOUR LISTINGS TO OTHER SITES.  I AM.  HORRIBLE UNFAIR POLICY, SERVICE

Beej1953
Rookie

Re: Seller fees increased to 13% from 10%

I listed my Houston Texans tickets on SH all season, since I moved and kept my season tickets for now. Started season at 10% SH commission, then was changed to 15% about 2/3 of the way through the season, with absolutely zero forewarning or notification. Plan to go elsewhere next season if I decide to keep my season tix a little longer.

 

Any suggestions? Looks like Ticketmaster charges 15%, so that's no better. Maybe eBay?

Flyerscup1974
Zamboni Driver

Re: Seller fees increased to 13% from 10%

They take 50% on every ticket they sell. There is no way that it costs them this much to run their site. They are punishing their most loyal sellers, many of whom have never once listed a bad ticket or had a canceled transaction, so it is a bold faced lie that they need to increase their seller fee to these people in order to guarantee their tickets. 

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hillkill
Umpire

Re: Seller fees increased to 13% from 10%

I get that its a huge increase but its what they charge. There are lots of options out there. Not sure why anyone is feeling "stuck". Price your tickets correctly and you can sell just about anywhere. 

benz818
Pit Crew

Re: Seller fees increased to 13% from 10%

Too many marketplaces in 2019 to stress the biggest or smallest one. Especially one that makes the claim process super easy for the buyer and super time consuming and difficult for the seller.
Adrianne
Backup Singer

Re: Seller fees increased to 13% from 10%

Me too
Liberty805
Rookie

Re: Seller fees increased to 13% from 10%

I just received the familiar "You've sold your tickets" email, and for the first time ever, instead of being happy to get this email, I'm sad, disappointed and angry. While I'm moving all future ticket inventory to more reasonable ticket reselling platforms, I left the few sales I had already listed on stubhub there. (The ones before I realized this heinous 30% price hike money grab.) So yeah, they'll all eventually sell, as one did this morning, but it just pisses me off as I look at my payout and see the 30% extra that I'm not getting. Yet it is me, not stubhub, who takes 100% of the risk with these tickets. If they don't sell, I lose everything, stubhub nothing. Or if they sell below my cost, I lose money, yet stubhub still makes money. Please stubhub, realize the errors of your ways. You bring in over a billion dollars every year. We all know the real reason for the money grab was because eBay is hurting a bit and has nothing to do with the costs of advertising and buyer guarantee. You take 30-50% on every transaction, that is way more than enough!

hillkill
Umpire

Re: Seller fees increased to 13% from 10%

Again pretty safe to say Stubhub is now one of the highest priced resale platforms. The site is suffering from an overload of inventory anyways. Sales are not what they used to be and the overall sale total has dropped dramatically. Price accordingly and you will have success on any online platform. No need to be dependent.