Stub Hub's algorithm for determining value is wrong. The value is the actual value based on the original cost of the tickets vs the sale price, or at least that is my assumption. At Dodger Stadium tickets in the Field VIP section 24 to 25 (between 1st and 3rd base) Rows A to H are priced much higher than seats in the same section Row J to Z considered the Field MVP section, yet they receive the same value if they are the same price. This totally under values my season seats in the VIP section. As a long time Stub Hub user (both buying and selling) this is NOT right. I suggest you scrap this feature until you can get it right.
I have the pricing matrix for Dodgers season tickets for next year if that would help them. Let me know. I don't know if it is confidential information or not. It seems to me that ticket pricing should be public info.
The algorithms are generally set based on previous sales data and history. The face value of the tickets generally doesn't come into play, but we will private message you as we're always happy to send them any information that could help make these as accurate as possible.
100% agree with OP here. The value meter is not only completely misleading but it will change from one concert or game to the next when comparing exact same seats, sections, rows. It is clearly being manipulated to give the upper hand to the largest of the large sellers. While I understand rewarding your top tier producers it is wrong to do so by hurting the rest of your sellers and at the same time confusing the majority of your buyers.
It seems as if this ticket is priced lower and in a better seat (image below), yet the value shows as 2/5 bars...
The other tickets are selling for even more and further back rows is showing up as full value.
this is very misleading to customers as the value for the bar is said to be based on price , historical data and location.
is stubhub value bars bias to top seller?
We do appreciate the feedback on our processes. The value bar is not specific to a level of a seller and is based on price, historical data, and location. This would appear to be more of a potential issue so we'll be glad to have it review further. I'll send you a PM so we can gather some details and have our technical team take a look.
I'm going to add my 2 cents here too. I have had the same experiences echoed by many on this issue. An example: my seats are in Row 10A at Memorial Stadium in Norman for Oklahoma Games. In real life that translates to Row 11. The system would have a buyer believe that my Row 10A seats are in some way worth 1/4 less that the next row down for a recent game with the tickets sharing the same "value" rating. A difference of $54 per seat in this one is fairly significant, and becomes a huge loss in more major events. It needs to be scrapped or at least shelved until it can account for issues like mine.