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Suggestions for the Community

We want your feedback! Please post here any suggestions you have to make this community a better place. Anything from board titles, to functionality and design, or gamification!

by Community Manager Community Manager
  • 4 Likes
  • 8 Replies
  • 15943 Views

disclosures need to be visible on mobile app

I purchased Pitt/Notre Dame tickets in South Bend, and the tickets I purchased were wheelchair only. The disclosure was hidden in the seating section. Why wouldnt that be stated in bold print in the listing? Wheelchair only is pretty important info. ...

StubHub Suggestions and Feedback

We love hearing from our fans and are always looking for ways to better our site for everyone. Please feel free to share your suggestions or feedback for the StubHub site in this thread!

by Community Manager Community Manager
  • 2 Likes
  • 25 Replies
  • 8167 Views

Seat Map Options

Is it possible to suggest to Stubhub developers if they can relocate the seat map options (Section, Zone, Multi-Section) to the upper part of the Filters Options. It is my most used filter option and every time I go into an event seat map I have to s...

  • 0 Likes
  • 1 Replies
  • 862 Views

How to reach phone/chat support

Bring back the Contact Us page. You have completely removed the ability to find phone and/or chat support on the website. I have scoured your site for any way to contact you, and cannot find a single link offering actual customer service support. The...

Sold Listing Data for Past Events

After completing several recent sales, I now have access to the "Sold Listings" data for events. I've found this data to be very useful in pricing recent listings; however, I am unable to access this information for an event after my tickets sell. It...

Ticket search criteria/filtering

I was wondering if StubHub could add more filtering criteria in ticket searches. I would like to select specific sections of the venue for ticket availability (e.g. sections/rows). I thought this capability existed before on your website.

by
  • 0 Likes
  • 20 Replies
  • 4580 Views

Piggy Back Seats - Varying Number of Seats

@TeamStubHub - for future development, I'd like to suggest that it be an option to sell piggyback seats in varying combinations as long as there are two seats in each row and the seats overlap. For instance, if I have 2 tickets in Row X (seats 3 & 4)...

by
  • 0 Likes
  • 4 Replies
  • 1218 Views

Ticket

I have reserved a ticket and it will be sent on April 27, 2020. But the date is wrong. Can I resell it without a ticket? Or is it refundable? I don't know what to do.

  • 0 Likes
  • 1 Replies
  • 591 Views
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