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Super Bowl 53 - FAQs

 

 

Does StubHub offer a pregame party for Super Bowl 53?

 

Yes! The StubHub ATL Tailgate is our free pregame fan experience that’s included with every Super Bowl ticket purchased on StubHub!

After grabbing your tickets on game day, join us for:

  • Exclusive access to the StubHub ATL Tailgate, hosted at State Farm Arena
  • Meet & Greets with NFL legends (Ryan Shazier, Emmanuel Sanders, Dan Fouts and more to come)
  • Delicious food and local craft brews and wine
  • Face painting and tailgate games
  • Throw and catch a pass with an NFL pro!

 

If you pick up your tickets Saturday, you can still return Sunday to attend the StubHub ATL Tailgate from 10:00 am to 6:30 pm!

 

Where can I find more information about food, drinks and entertainment that will be available at the StubHub ATL Tailgate?

 

You can find the full menu in the comments below.

 

Please note - Due to Georgia State Law, alcohol will not be served before 11:00 AM

 

Are there VIP experiences available?

 

Yes! We’re offering upgraded experiences at the StubHub ATL Tailgate for purchase. Along with our regular experience, the upgraded experience also includes:

  • VIP Access to the Loft Level - less crowded with comfortable lounge seating
  • Premium open bar
  • All you can eat food 
  • StubHub’s Loft Level Super Bowl Raffle for a chance to win:
    • Autographed jerseys/helmets/photos
    • Super Bowl LIII memorabilia
    • Gift cards

 

Check out the available VIP tickets on StubHub.

How do I get around Atlanta during Super Bowl 53?

The best option to get around downtown Atlanta is MARTA, which will have expanded schedules during Super Bowl week.

The Breeze Card can be used for rail, bus, and the Atlanta Streetcar and is the best way to pay when riding MARTA (available in 1-day, 3-day, or 4-day passes at breezecard.com).

Every rider must have their own Breeze Card, except for children under 46” ride for free.

MARTA costs:

  • Regular fare: $2.50
  • One-day pass: $9.00
  • Three-day pass: $16.00
  • Four-day pass: $19.00

 

The cost of the Breeze Card is $2.00 in addition to the cost of the fare.

 

24 hour services will also be available:

 

  • Rail service: Beginning Friday, February 1 at 4:00 am until Tuesday, February 5 at 2:00 am
  • Bus routes 15, 29, 83, and 96: Beginning Friday, February 1 at 4:00 am until Tuesday, February 5 at 2:00 am

 

State Farm Arena is located next to the Mercedes Benz Stadium and the NFL Fan Fest in the heart of downtown Atlanta.

 

Ridesharing:

Share an Uber, Lyft or taxi to get around downtown. The designated drop-off and pick-up locations for the Super Bowl Campus will be:

January 26–February 2: Centennial Olympic Park Drive, in front of CNN Center

Gameday–February 3: Centennial Olympic Park Drive, in front of CNN Center and the NAPA Yellow Lot (for drop off only)

 

When and where can I pick up my Super Bowl 53 tickets I bought on Stubhub?

 

This year, our pick up location is conveniently located 0.2 miles from Mercedes-Benz Stadium:

 

State Farm Arena

1 State Farm Dr,

Atlanta, GA 30303

 

There are 2 entrances to State Farm Arena. Both entrances are on Centennial Olympic Park Dr., NW.

 

  • The CNN entrance at Gate 1
  • The MARTA entrance at Gate 4



Pick up your Super Bowl tickets during these hours:

 

  • Saturday, February 2 from 10:00am to 4:00pm EST
  • Sunday, February 3 from 10:00am to 6:30pm EST (kickoff)

 

Refer to your order confirmation email for specific pickup info.

 

Important: If you buy tickets on Friday, February 1 or Saturday, February 2, you can only pick up Sunday, February 3.

 

What do I need to pick up my Super Bowl 53 tickets I bought on StubHub?

 

If you bought Super Bowl 53 tickets on StubHub, bring the below identification to pick them up at our Last Minute Services location:

 

  • A valid photo ID
  • Credit card used to make the purchase



Where can I park for Super Bowl 53?

 

If you’re looking for a place to park for Super Bowl 53, you can buy parking passes in local lots - check out the available parking options on StubHub.


You’re not able to park for the game at the StubHub location.

 

We’ll have 30-minute parking available Tuesday, January 29 through Sunday February 3 at:

 

Sapphire Deck (formerly Centennial Deck)

131 Centennial Olympic Park Dr NW

Atlanta, GA 30303

 

Can I resell my tickets for Super Bowl 53 on StubHub?

 

If you bought Super Bowl 53 tickets on StubHub and want to resell them, please select “Sell Tickets” and follow the instructions . Once you have listed your tickets let us know by emailing us at superbowl@stubhub.com  and we will active your listing.

 

Please note: Listings will not appear until we have approved the listing.

 

If you have any questions about selling your tickets, contact the Major Events team through email or phone:

 

Email: superbowl@stubhub.com

Phone: 866-232-2999

 

Hours of operation

 

  • Weekdays: 8:00 am - 12:00 am EST
  • Weekends: 8:00 am - 10:00 pm EST



When do gates open at Mercedes-Benz Stadium for Super Bowl 53?

 

Mercedes-Benz Stadium and parking gates open at 1:30 pm EST.

 

If you go through security early, you can pass from the stadium to the NFL Fan Fest for no extra cost - your ticket to the game gets you into the Fan Fest Sunday afternoon only!

 

Kickoff is 6:30 pm EST



What is the security policy at the State Farm Arena and Mercedes-Benz Stadium?

 

For information on prohibited and regulation bags, please visit Mercedes Benz Stadium's Super Bowl information

 

How do I list Super Bowl 53 tickets on StubHub?

 

In order to list your Super Bowl 53 tickets on StubHub, you need to deliver them to our Fulfillment Center.

 

Send your tickets by a trackable delivery method to the address below. In the envelope with your tickets, please include:

  • Your StubHub email address
  • Your first and last name
  • Your phone number (mobile preferred)

StubHub Fulfillment Center

State Farm Arena

1 State Farm Dr.

Atlanta, GA 30303

 

Once StubHub labels are turned off, we recommend you drop off your tickets to the address above during office hours. All shipments (including payment and risk for the shipment) will be managed by the customer.

 

If you are dropping off tickets, seller services is not located at the main entrances for State Farm Arena. Please follow the signs to the north side of State Farm Arena. Seller services can be accessed by entering on the north side of State Farm Arena off Andrew Young International Blvd NW, next to Dantanna's, across from the Georgia World Congress Center.

 

Tuesday, January 29 – Saturday, February 2: 10AM-5PM ET

Sunday, February 3: 10AM- Kickoff

 

If you have any additional questions, please email us at superbowl@stubhub.com.



How long do I have to buy Super Bowl 53 tickets on StubHub?

 

You can buy Super Bowl 53 tickets on StubHub up to 1 hour after kickoff (7:30 pm EST).



Who can I contact for Super Bowl 53 questions?

 

If you have Super Bowl 53 questions, contact the Major Events team through email or phone:


Email: superbowl@stubhub.com

Phone: 866-232-2999

Hours of operation

 

  • Weekdays: 8:00 am - 12:00 am EST
  • Weekends: 8:00 am - 10:00 pm EST

 

 

2 Comments
Community Manager Community Manager
Community Manager

Re: Super Bowl 53 - FAQs

StubHub's Tailgate Menu

SB Tailgate 2019 Food.PNG

 

**Subject to change

Sr. Manager of Social Experience Sr. Manager of Social Experience
Sr. Manager of Social Experience

Re: Super Bowl 53 - FAQs

We now have the list of Athletes who will be available for both Meet and Greet or the Football toss. This experience is included with your purchase of Super Bowl tickets on StubHub. 

 

We will have brand ambassadors available on site to help direct guests to the right locations. 

 

There may be a bit of a wait so be sure to arrive early!!

 

Players

Location

Main Stage/FB Toss

Dan Fouts

Locker Room

12:00 PM - 1:30 PM

Ryan Shazier

Locker Room

12:00 PM - 1:30 PM

Deion Branch

Locker Room

1:30 PM - 3:00 PM

Emmanuel Sanders

Locker Room

1:30 PM - 3:00 PM

Nick Chubb

Locker Room

3:00 PM - 4:30 PM

Ricky Proehl

Locker Room

3:00 PM - 4:30 PM

Mark Brunell

Toss

11:00 AM - 12:30 PM

Kordell Stewart

Toss

11:00 AM - 12:30 PM

DJ Shockley

Toss

12:30 - 2:00 PM

Bill Johnson

Toss

2:00 PM - 3:30PM

Terance Mathis

Toss

2 PM - 3:30 PM

Erik McMillan

Toss

12:30 - 2:00 PM

Beasely Reese

Toss

3:30 PM - 5:00 PM

Shelby Harris

Toss

3:30 PM - 5:00 PM