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New User
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Customer Service /MLB Tickets

How do you contact Customer Service for a refund? How do you talk to a live person?
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Headliner
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Re: Customer Service /MLB Tickets

The best way to get a response is to dm a moderator.  Here is a link on how to do this

https://stubhub.community/t5/Welcome-to-the-StubHub-Community/How-do-I-private-message-a-moderator/m...

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Headliner
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Re: Customer Service /MLB Tickets

The best way to get a response is to dm a moderator.  Here is a link on how to do this

https://stubhub.community/t5/Welcome-to-the-StubHub-Community/How-do-I-private-message-a-moderator/m...

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Stagehand
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Re: Customer Service /MLB Tickets

I tried that and did not receive a response. Is there a service level agreement at Stubhub with regards to how long it takes to receive a respone?

 

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Community Manager
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Re: Customer Service /MLB Tickets

Apologies @JR99! We weren't notified of your Private Message. I'm sending you a Private Message now to help.

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