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BMM
New User

Tickets sent to me

 I had incorrect tickets sent to me.  The order information is correct &  has the right seats next to each other, but the ones sent to print are in not mine! They are under someone else's name and different seats ect.  What can I do? Thanks.

1 REPLY 1
TeamStubHub
Moderator

Re: Tickets sent to me

Since we are a Secondary Marketplace, it is very common where you will receive a ticket with a different name on it since it is coming from a separate seller. Rest assured, this will not cause an issue with entry as the venue is only concerned with the barcode on the ticket, not the name on the ticket.

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