Do you want to browse tickets using another currency? When browsing tickets on StubHub, you have the option to select your preferred language as well as your preferred currency for checkout. You will select this on the home page for stubhub.com or st...
We know these are frustrating experiences which is why we make sure to keep our fans informed through emails if there has been any change in the status of their event. Once confirmed, any info we have on the rescheduled date will be included in the e...
StubHub is a ticket marketplace where fans can come to buy and sell tickets from one another. Being that we are a marketplace, StubHub does not own or list tickets found our site. Have questions before you buy? Keep reading for some frequently asked ...
To start this process, please be sure that you are NOT logged into a regular account. If you are, log out first. Afterwards, click on the link that says "My Tickets" or the button on the bottom of the app: After that, a pop-up will be displayed. DO N...
I have received the E-Ticket (PDF format), but I noticed that the ticket is slightly blurred. Is there any way I can make sure that it's a legit ticket before the event?
Hi. I received my erastour tickets. But why is it under my name? I was not the original purchaser. Last kpop concert I went to , the ticket name is the original purchaser name. Can someone help me because I want to know if the ticket is legit?
I bought tickets for an event that was just rescheduled. I bought and received my tickets before the postponement. When I received my tickets, they were sent as a link leading to mobile tickets. (So not actually transferred to my Ticketmaster account...
My father purchased 2 Iconic VIP tickets to Madonna in Chicago (Feb 2nd) for through StubHub with theFanProtect Guarantee. He transferred the tickets as a gift and they went to my Ticketmaster account but apparently the VIP add ons did not transfer. ...
I entered the wrong delivery address and called immediate to correct this and was told it was fixed. Well the event is today and The tickets were sent to the wrong address and now I have no tickets. They are saying they will reach out to the seller
Still awaiting tickets and concert is tomorrow! Panicking as we’ve laid way over the face value! I’ve tried emailing and leaving a voice note with no response! Last email said check emails but nothing at all! What shall I do? Will I get the money bac...
To start this process, please be sure that you are NOT logged into a regular account. If you are, log out first. Afterwards, click on the link that says "My Tickets" or the button on the bottom of the app: After that, a pop-up will be displayed. DO N...
Bought tickets to the Cotton Bowl. 3 hours later my tickets were delivered to my email, I clicked on the link, and realized a code was sent to my email to accept...via SeatGeek - StubHub's competition. I didn't enter the code. Contacted StubHub, re: ...
