Hi @anson If you bought the ticket on StubHub and then resale the ticket on StubHub you are covered by the FanProtect Guarantee. If there are any issues, the original seller will held responsible and you and your buyer will be taken care of.
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03-06-202405:31 AM - last edited on 03-06-202407:08 AM by TeamStubHub
Hi @dsobin Go to your listings in your StubHub account. You will locate a dropdown marked "Actions" at the bottom of the listing, select delete, confirm the removal of your listing and you are all set.
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03-05-202409:09 AM - last edited on 03-05-202409:30 AM by TeamStubHub
Hi @Oliver51 From whom did you buy the tickets - AXS, Ticketmaster etc? Log into your account and see if there is just one ticket for the entire tournament or is each session a separate event? I suspect that each session is separate event. If this is the case then you can sell each one separately
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Hi @tonitenille When you upload the pdf you will be prompted to either include or exclude pages from the pdf to assign to your listing. For instance if your pdf contains 4 pages but you are only selling 2 tickets you might choose to include seats 1,2 but exclude seats 3,4. It is very important to remember which seats you uploaded so that you dont use the wrong tickets to enter yourself.
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Unless you have some way to prove that you selected the Wednesday date then your options are to keep the Tuesday tickets or resell them and then buy the date that you want.
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@Melpik is correct. You also need to make sure that you log into the primary's app and transfer them to your buyer if you haven't already. The only case where this wouldn't apply is if you uploaded PDF tickets when you created the listing. If neither of these apply to you or if you have any further questions, you can send a private message to @TeamStubHub and they can help you out.
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