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kesshou · a week ago

So back in February my Jhene Aiko tickets were canceled and I put in a request for it to be refunded back into the credit card that I purchased the tickets with and I was told it would take 120 days for it to come back on my bank account in which it hasn’t so if anyone can help me and tell me why that is the hold line for your customer service is about three hours and I am not trying to stay on the phone for three hours

kesshou · ‎02-20-2021

call the Customer service line you can give them the order number and your ZIP Code and depending on your ZIP Code I’m assuming if you live in the United States they most likely can put the money back into your account that’s what they did to me and the only downside is you have to wait up to 120 days to see it back in your account

kesshou · ‎02-20-2021

call the Customer service line you can give them the order number and your ZIP Code and depending on your ZIP Code I’m assuming if you live in the United States they most likely can put the money back into your account that’s what they did to me and the only downside is you have to wait up to 120 days to see it back in your account

kesshou · ‎02-20-2021

some guy that works for StubHub messaged me back and flagged the money they credited me back for a refund back into my bank account since I guess I’m in the United States I don’t know they were telling me that based off of my zip code. I was able to get my money refunded back into my account but you have to wait 120 days I would just call their support number or you can make this same discussion that I did in the community and someone would most likely respond to you because they emailed me yesterday around 8 PM at night which their call line was closed so I went to the community and talked about it and someone that works with StubHub started messaging me and he flagged my credited money to be refunded and I called the customer service line the following morning just to double check that was happening

kesshou · ‎02-20-2021

some guy that works for StubHub messaged me back and flagged the money they credited me back for a refund back into my bank account since I guess I’m in the United States I don’t know they were telling me that based off of my zip code. I was able to get my money refunded back into my account but you have to wait 120 days I would just call their support number or you can make this same discussion that I did in the community and someone would most likely respond to you because they emailed me yesterday around 8 PM at night which their call line was closed so I went to the community and talked about it and someone that works with StubHub started messaging me and he flagged my credited money to be refunded and I called the customer service line the following morning just to double check that was happening

kesshou · ‎02-19-2021

So Jhene Aiko canceled her tour and I was credited back my money I’m just trying to figure out if my money can be put back into my account because one it’s Covid there’s no events that I can use through StubHub to use my money I paid with my credit card for that concert and I would expect that money to be put back on my card has anyone had this problem and if so is it possible for them to put it back on my card

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