Hi - when can we expect to receive refunds for events that we were unable to attend or missed significant portions of the game due to your national website outage on Saturday, 11/6? StubHub guarantees all tickets are valid - as stated on the website "Get valid tickets to any event or your money back." By your ticket network failing, you failed me as a customer and I would like a refund of my ticket prices. Please confirm when customers will hear from StubHub related to refunds for your national outage.
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