Is there no email to contact support? The phone customer support was not good and seemed confused. The united center venue in chicago for the bill burr event has 'floor' greyed out. Will a staff at stub hub update the venue map properly to reflect sec1 through sec3? When I purchased tickets from ticketmaster, every seating area was clearly distinct/marked? There was no mystery floor section. I am unable to properly list my sec2 ticket for sale as there is no selection. Literally sec1, sec2, and sec3 are in the "unknown" floor section greyed out for some reason. Thanks.
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