I placed an order for 2 tickets to the Rod Stewart Mohegan Sun show 3/24 but the order was delivered to an old address. I am sure I did not select the old address as the destination because I no longer live there. I tried contacting UPS, they said the seller needs to open an investigation in order to pursue it further. Stubhub customer service tried to ask the seller to reprint them but of course they're hard copy, physical tickets and they cannot reprint them. The service rep suggested I drive to the delivery address and inquire about them and told me nothing else could be done. I have not even received email follow up from 2 customer service reps at Stubhub I have talked to and no other viable solutions have been offered. As a loyal patron of Stubhub who has often bought tickets I am extremely disheartened that there seems to be nothing else that can be done to find my tickets. I paid over $650 for them and accepting that as a mere loss is devastating, particularly because these tickets were a birthday gift for my father. Please help me!!
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