I recently sold tickets via Stub-Hub. I have being doing so for 4 years. I placed the wrong row. Buyer cancelled purchase. I got charged 40% for the mistake and charged for the price of the sale. However the buyer has not returned the tickets. When I asked StubHub what their policy was I was told if the buyer does not return them then you lose your tickets and the 40% on top. There is no compensation policy. When I complained on this board - I had my complain taken down. Think about it - stub hub has the buyers credid card - they could charge him if they dont return. Instead they prefer to cancel my complain and eliminate it from the "community" Giving it a second try lol .
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