StubHub Community

MM81 · ‎05-04-2019

Hi, is this confirmed for Eric Church? IE, is this what happened on the Pitt show? transfer was available 24 hours before? Have Calgary tickets for Sep 21st, and am in same boat. Don't want to sell if it turns out I can't transfer. Please confirm

MM81 · ‎04-30-2019

Hello, I just received an email from Groupon that a groupon I purchased and that I have subsequently sold on stubhub has had to have the barcode reissued do to an error. I'm assuming this will be happening to a lot of sales where this has happened. I of course, want to ensure my buyer gets wokring tickets. Being that I've brought this to Stubhub's attention I'm assuming Stubhub will do the right thing and allow us to resend/reupload the pdf files with the correct barcoded tickets to our buyers instead of trying to ding us with a penalty, correct? Please confirm and please have someone contact me so I can advise which orders are in question. Thank you

MM81 · ‎08-19-2018

So.....the buyer got better seats (because the venue would never give you worse seats) and then because they are morally bankrupt, called Stubhub to complain and say that they didn't get the seats they were promised, and Stubhub probably fully refunded them because the buyer is always right? Stubhub - You have buyers who are jerks and shady, make the right call and DO NOT charge this person a penalty and reward a scamming buyer. Do you really believe the venue would move someone to worse seats? I have never in my life heard of a venue do that, EVER. You need sellers to keep your business as the tops in the ticketing industry, sellers need to be protected from scammer buyers.

MM81 · ‎08-19-2018

I'm selling excellent floor seats for Sam Smith in Vancouver, BC. However, stubhub keeps rating the closest floor seats, which I have (floors south or North), as poorly rated seats. It's really impacting my ability to sell these tickets. When I check other venues, the similar tickets are ranked well while others are ranked poorly like mine. These are very similar to the platinum seats TM is selling, and much better than the straight floors that are ranking higher. Pretty frustrating! Any way that can be corrected some how? This has been asked before and the answer is not satisfactory. 7th row, amazing seats beside the stage are not worse than 35th row floors at the same price. Please fix this. Stubhub is the supposed to be the market leader, but this is unfair to sellers, and deciving to fans. If you fix this, STUBHUB WILL MAKE MORE MONEY!!! and isn't that the goal here for sellers and Stubhub?

MM81 · ‎07-02-2018

Assuming these were legit and the OP was flying off the handle for no reason trying to give STUBHUB a bad name?

MM81 · ‎12-29-2017

We all know about the buyer protection in place, but what about the seller, my example..... I sell a pair of tickets (pdf files) and the buyer prints those purchased tickets not once but 10 times! They then sell those printed tickets either in person, on another website, etc.... but lets say for this example, on the street, so there is no gaurantee anywhere. What then stops the stubhub buyer from going back to Stubhub the night of the event (and in reality the seller) and saying that their tickets didn't work, (because the first person who bought their print out got in). Based on your gaurantee, Stubhub would give this person their money back and ding the seller for the cost of the sale and a huge penalty too! Can you advise what is in place to stop this from occuring? Is there anything? Thanks

StubHub Community

Your latest statistics

Re: Reselling tickets from Ticketmaster that doesn...

Groupon changing barcodes

Re: Sold tickets, buyer got in venue, StubHub says...

Sam Smith Vancouver

Re: Purchased TicketFast Tickets are Obvious Fakes

How do you gaurantee a buyer doesn't reprint and s...

Browse the forums