StubHub Community

Wrong Row

I purchased tickets for a hockey game, we picked a section and row 11. We always sit in row 11 in this section because it is the last row, my husband has had spinal surgery and can not sit for long periods, he needs to rotate between sitting and stan...

Stubhub is stealing money from me for two different orders of invalid tickets.

I have two orders with Stubhub totaling about $1200. Both orders were invalid tickets and Stubhub refuses to refund either. I've been told for 7.5 weeks that the case is "esclated" but nothing is happening. Every phone support person tells me their n...

Order was supposed to be refunded but hasn't been

I have an order that was supposed to be refunded. I called Stubhub about it today and the phone support told me it was refunded on October 14th. I didn't think it had actually been refunded. Both because I never got a confirmation email from Stubhub,...

Map Errors on Site

If you notice a map is incorrect on our site, please post on this board and include the: - Event Name - Event Date - Link to the event on our site - A link to a correct map (if you have one) We will report all issues to our Mapping team but due to th...

Day of Event Ticket Transfer

Is it normal for someone to not release tickets until the day of the event? I appreciate the 100% StubHub guarantee, but the "guaranteed refund" for hundreds of dollars worth of tickets is less than appealing when I need to travel 8 hours and spend t...

Chris Brown VIP Membership Card?

Hello Do anyone know where I can purchase VIP/ Chis Brown Fan Membership Card? Rinnie

Can i Return Ticketmaster Tickets?

Customer support is available to help with ticket transfers and return with online procedure assistance+1 (844) 524-2514☎. (Contact Ticketmaster)

Charged incorrectly in USD and super frustrated with support's response

I purchased tickets to a concert in Toronto, Canada. I only ever buy tickets in CAD, and in the past, I have never had to change my currency manually on the website or my profile, it's just always worked and purchased for me in CAD. On my bank statem...

How do i Transfer Tickets on Ticketmaster ?

Customer support is available to help with ticket transfers and online procedure assistance.Contact Ticketmaster Number On : 📱?+1 (844) 524-2514Visit the Ticketmaster online support center or get in contact with customer service if you need help adj...

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Payment pending

Hi,I sold a ticket back in August but I haven't received payment yet from Stubhub. I got an email in August saying that the payment failed to paypal.I called PayPal but they say there was no payment attempted by stubhub on the date indicated by stubh...

Ticketmaster Refund Cancellation Number : +1 (844) 524-2514

Ticketmaster's help ensures that consumers' ticketing, payment, and account issues are solved quickly.The help line +1 (844) 524-2514 is ready to handle urgent inquiries quickly.

Ticketmaster Customer Support Number : +1 (844) 524-2514

Ticketmaster Phone Number: +1 (844) 524-2514 is a professional number.It delivers quick, actual-time solutions to booking issues, enabling customers to enjoy their events with concern.

how to buy tickets on ticketmaster face value exchange 1-844-5242-514

Visit the Ticketmaster Website or App: Go to Ticketmaster's official site or open their app.Search for the Event: Enter the name of the event you want to attend in the search bar.Find Face Value Exchange Listings: Look for tickets listed under the Fa...

Issue with tix

Having a major issue with some F1 tickets for this weekend. Cant get anyone on the phone to help. Need resolution in 2 hours before 4pm so we can cancel hotel if needed....please help!

App Glitch - ordered 2 F1 tickets, only received 1

I searched for 2 tickets to the Saturday portion of the Austin F1 weekend, selected, went to pay by ApplePay and the transaction went through, only to see the order process for 1 ticket. The price I paid is EXACTLY what you would pay for 2 general ad...

cannot upload commander tickets

Hi, the washington commanders don't use ticketmaster. instead all season tickets are held at seatgeek. i tried upload my parking pass twice but it doesn't show instant download. can you check to see what the problem is? I cancelled uploading but you ...

Got 2 of my tickets canceled and was led astray

They canceled 2 of my 3 tickets. Didn’t give answer properly when called but instead they redirected me to ticketmaster. Ticketmaster told me to buy tickets from their site since they didn't cancel them either. They also said that I must be able to g...

Tickets lost virtually

I purchased tickets for my parents to their first NFL game through StubHub. My dad is a huge fan of the Dolphins and as a Father's Day gift, I bought him and my mom tickets to a game. I have the order receipt showing the $256 purchase for two tickets...

slightly confused; transfer says "complete" but I never "confirmed"

First, thanks in advance for the help...Last, I transferred tix from Ticketmaster to the email I was given and my StubHub account shows my tix as both "sold" and "transfer complete", along with a delivery status of "delivered" and a payment status of...

Bought tickets , never received and refunded my purchase instead of giving me comparable or better tickets

I purchased tickets in June for an event near me. On the day of the event, I still never received the tickets. I called multiple times and each time they said the seller no longer has tickets but due to the fan protect, they will send me a link to ch...

Need replacement tickets

I purchased tickets and the seller told StubHub the tickets were reimbursed to her and not valid. I have been explaining this for 3 months to "customer service" I was told I may not receive tickets until the day of the event. This is an out of town e...

F1 Ticket Delivery Dates

I bought two tickets to the Canadian Grand Prix as a surprise for my Dad, and plan to tell him about it at Christmas. My order is listed as an E-Ticket and says the tickets won't arrive until the night before the event, and they also list the section...

Have you been defrauded by Stubhub?

Stubhub recently stole $600 from me after a seller sent me fake tickets. They will not look into the issue, or provide me with a refund. Its been 50 days since I raised the issue. Has anyone else had money stolen from them by Stubhub? How did you dea...

How to get quick resolution for invalid tickets?!

I got tix last week on StubHub only to have Ticketmaster cancel them due to the seller “violating terms.” StubHub support assures me they’ll resolve it but after chatting with them 4 times over the last week, they can’t give me a timeline for resolut...