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Tickets Delivering Day Of Event

I'm a US citizen and I just purchased Gracie Abrams tickets for February 27th in Paris. I put my US address in for the shipping method, but I'll be in Paris on the day it's expected to be delivered. I was wondering if I'm able to receive an e-ticket ...

sold fake ticket. qr codes are not accepted

I just purchased a ticket for tape b for 11/23/24 at mission ballroom. they use axs as their ticket provider. After a purchase I received my ticket as a qr code. I call mission ballroom and they said they would not accept a qr code, only axs app. I n...

Price Gouging

I went to the Usher concert last night and realized that I didn’t pay for a parking pass. Usually, a pre-purchased parking pass is needed for this venue, so I came to Stubhub and saw a pass for $140. The price was very high, but I figured, “It’s last...

Payment Pending

The live chat told me the payment would be expected by today November 20 and he said it’s already processed but the payment status still says pending and the customer service agent says it’s still processing. Which one is it? The event for Taylor Swi...

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Tickets cancelled

Beware of sellers cancelling their tickets, meaning they don't transfer them and you have no idea until right before the event. Worse yet, StubHub refusing to give replacement tickets that are comparable to those you purchased.

Dawes. Heights Theater Houston incorrect map

https://www.prekindle.com/find-tickets/id/532452770948126763;jsessionid=B8E48DEE732892A5C1EAD46084E555FE?0 December 14 Houston Texasshould show seating in upper reserve section Reserved GalleryReserved GallerySold Out Premier seats on the second floo...

Can't reupload a pdf file

Hi @community , I need urgent help here with uploading a pdf/reuploading pdf. My order has been confirmed when i have uploaded the file (got an email that my ticket has been delivered) , but when i click on view sold files files to make sure if the t...

Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

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