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sold fake ticket. qr codes are not accepted

I just purchased a ticket for tape b for 11/23/24 at mission ballroom. they use axs as their ticket provider. After a purchase I received my ticket as a qr code. I call mission ballroom and they said they would not accept a qr code, only axs app. I n...

Tickets Delivering Day Of Event

I'm a US citizen and I just purchased Gracie Abrams tickets for February 27th in Paris. I put my US address in for the shipping method, but I'll be in Paris on the day it's expected to be delivered. I was wondering if I'm able to receive an e-ticket ...

Price Gouging

I went to the Usher concert last night and realized that I didn’t pay for a parking pass. Usually, a pre-purchased parking pass is needed for this venue, so I came to Stubhub and saw a pass for $140. The price was very high, but I figured, “It’s last...

Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here
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