StubHub Community

Metlife Staduim Parking Pass

If you are going to any event at Metlife Staduim E. Rutherford NJ, don't buy parking passes marked on the photo. These parking lots 30 min away from the staduim and they don't have shuttle. it will appear as they are located at stadium but they are n...

account locked

Hi, My account has been locked for over a week now and I cannot access it. It was locked before my event start, and I also had a ticket issue before my event. I am not sure what to do and I am on the verge of disputing this with my bank and filing wi...

$69 charge!! Why? How do I even chat with someone on StubHub?

Purchased parking pass not accepted by parking garage

“Guaranteed” parking was not accepted by the garage They insist they do not work with StubHubHad to purchase again from the garage to not miss concert

Preupload NOT WORKING for tickets sent from Seat Geek to Stub Hub-

Hello everyone..time to delist from Stub Hub....Seat Geek tickets will not pre upload at Stub Hub.Supervisor gave very convoluted answer. This feature worked perfectly all last season and thru exhibition (9.21.24) but does not work now. Stub Hub clai...

Customer service hanging up on Customers

I have had an ongoing issue with tickets from Seat Geek not preuploading to Stub Hub. I have spoken to 2 supervisors who promised to call back within 24-48 hours after each call. Neither did. Today I called to speak to a supervisor and after reexplai...

Got scammed and StubHub won’t pay me

I am several weeks into trying to get someone to help move a payment I am owed. Several weeks ago, we sold an expensive pass to a music festival. I used the label that StubHub gave me and sent the tickets to the buyer. A few days later, they contacte...

Need to send my ID to buyer for VIP entrance

I sold VIP tickets and was just contacted by the venue that they will need a copy of my ID for entrance. How do I contact the buyer so I can send them info?

Sold non-transferable ticket - Billie Eilish...

I just recently sold a Billie Eilish ticket for Detroit this coming Monday. Ticketmaster will not allow me to transfer the ticket. How do I get the ticket into the buyers hands...?

STUB HUB

HOW ABOUT IDEAS TOO HELP STUB HUB IMPROVE INSTEAD OF PPL JUS BLASTING THEM FOR THER OWN REASONS LETS TRY THAT PEOPLE

Map Errors on Site

If you notice a map is incorrect on our site, please post on this board and include the: - Event Name - Event Date - Link to the event on our site - A link to a correct map (if you have one) We will report all issues to our Mapping team but due to th...

Warning: Do Not Buy Tickets from StubHub

Warning: Do Not Buy Tickets from StubHubI want to share my experience with StubHub community and strongly urge others to reconsider before purchasing tickets through their platform.My son has dreamed of watching a soccer game in Madrid since he was a...

Transferring sold tickets

I just sold tickets and the tickets came from downloadmyseats.com. There is no option to transfer to new buyer. I was online talking to different agents for over 4 hrs and still can’t figure it out. They said they are trying to contact downloadmyseat...

Fraud

So I purchase Eagle's tickets for the Sphere several months back. Then when I am ready to download the tickets it says they have been claimed by another e-mail. Support is giving me the run around saying they can't make the seller reset the tickets a...

Pre uploading from Seat Geek to Stub Hub not working AND stub hub does not return any calls

this is the 4th time I have posted if anyone else has trouble preuploading seat geek tickets to stub hub?I have called 5 times and have spoken to 2 supervisors who have promised the issue is escalated and will call back within 24-48 hours. THEY HAVE ...