Do you want to browse tickets using another currency? When browsing tickets on StubHub, you have the option to select your preferred language as well as your preferred currency for checkout. You will select this on the home page for stubhub.com or st...
We know these are frustrating experiences which is why we make sure to keep our fans informed through emails if there has been any change in the status of their event. Once confirmed, any info we have on the rescheduled date will be included in the e...
StubHub is a ticket marketplace where fans can come to buy and sell tickets from one another. Being that we are a marketplace, StubHub does not own or list tickets found our site. Have questions before you buy? Keep reading for some frequently asked ...
To start this process, please be sure that you are NOT logged into a regular account. If you are, log out first. Afterwards, click on the link that says "My Tickets" or the button on the bottom of the app: After that, a pop-up will be displayed. DO N...
of allow for Chaim Bloom choose the add at the exchange deadlineWe all notice that John Mozeliak is stepping down at the conclude of the 2025 time. That cant occur before long sufficient. I believe we as Cardinals enthusiasts would all concur upon th...
the Orioles lineup. Can he move forward towards create?Cedric Mullins debuted with the Baltimore Orioles upon August 10, 2018, which creates him the basically member of the 2025 roster towards look upon that depressing 115reduction employees. Anytime...
I can't find my tickets that was paid for 2 months ago
ADD ME TO THE LIST OF "SUCKERED BY STUBHUB" VICTIMS - NO SEAT TICKETS RECEIVED - 9 PHONE CALLS - TWICE ON EVENT DAY... 17 TOTAL PHONE HOURS... PLUS COUNTLESS EMAILS UNTIL THE EMAIL 25 MINS PRIOR TO EVENT STATING THEY DECIDED I HAD ACCESS TO TICKETS T...
I bought premium ticket to the SF Giants game for 4/26/25. I bought the tickets 4 days before the event. The tickets were to be delivered the day of the event. My 2 kids and I are at the event and NO TICKETS! I tried the chat option and got kicked of...
Purchased $20 Parking Pass. A $15 service fee was added without my consent. Never received the parking pass. Customer Service said they couldn’t refund my purchase because I contacted them the day after the event. The “FanProtect” Guarantee is meanin...
How do you get someone on the phone who can actually help? I've called multiple times to get our issue resolved and every time they try to tell us that some mystery/un-nameable department is working on our issue, but we've never gotten any resolution...
I bought tickets for this nfl season and i received an email saying it’s till the year 2026?! How is that possible
StubHub is absolute trash the biggest scam on the market. Been trying to get a refund since03/26/2025. I messaged the day of my show and talked to Kevin Javier, he said he would escalate the issue up. Received an email on 4/1/25 stating they needed t...
I purchased two (2) tickets to Nikki Glaser for September at $79.34 and received a $79.88 FEE that made the total purchase $238.56. It asked if I wanted a parking pass and I did, so I clicked the box. I got a charge for ANOTHER 238.56 for A PARKING S...
Is anyone else getting ignored by Stub Hub Customer Service? I had an issue. I emailed them on 9/22 and again on 9/28. I am still waiting to receive a response. It's disheartening that I did not receive an acknowledgment that the email was received. ...
I made my first StubHub purchase yesterday and just discovered the outrageos fees attached. StubHub, you've lost a new customer This is first and last purchase from you.
purchased a 3 day pass to an eventwent day one. no issueday two no ticket in my acctcontacted stubhub, was tolld it was an axs issue took months to finallly resolve issue with axs which was multi faceted,it was not a 3 day pass it was a single day pa...
March 26th, 2025 - Purchased 2 tickets for today (April 18th, 2025). Account shows tickets confirmed. Will contact me via email when tickets are received by seller. Contacted Stub Hub via virtual assistant twice. (First response was to wait till 5 pm...
I purchased a ticket for premier parking for Santana in albuquerque. The parking attendant told me that I was spammed, and had to park in regular parking. How do I get my m
I purchased tickets this afternoon for Orlando City but have not received my tickets yet.
I purchased tickets to a MLB game. Following the purchase, your website offered me to purchase a parking pass for $20 in a pop up window. I followed the link. Knowing you charge fees, I continued to watch for them through the purchasing process, and ...
I wanted to share a really disappointing experience I had with StubHub, in hopes that it leads to a resolution—not just for me, but to prevent this from happening to others. I was not able to attend the fantasia and Anthony Hamilton concert. I never ...
Hi,Why did "All-In Pricing" add fees ($147.49!!!!!) at check-out??
2Tickets Needed
I bought a ticket to the Masters practice round yesterday and just learned the Masters will be issuing refunds because of the weather evacuation/cancellation yesterday. Will StubHub be passing those through to purchasers?
Recently purchased 4 tickets for Jordan Davis at Mohegan sun. Bought 4 seats but won’t know seat numbers until the day before it says. There are like 10 more for sale in the same row which is odd…. Why don’t they give me a seat number?
I ordered tickets for a Kraken game - wrong tickets were delivered - have been trying to get the order cancelled but I keep getting the run around. Any ideas?
I purchased tickets in February for an April 13 show in Boston. Delivery was supposed to be April 10, but Fed Ex shows they were delivered early (Feb25) I never received them. Fed Ex shows tracking, but no photo proof of delivery and it was "signed f...
This may seem like a petty/trivial concern, but I originally purchased tickets marked with "GA10, Seat 9" for tonight's Spiritbox show at the Filmore in Phildaelphia. I believe they were for a designated seat corresponding with a valid seat number. H...
I bought tickets almost two weeks ago for parking for my event. I never got the tickets so I had to pay for an alternative parking pass. I message their live chat before the event and they told me do not email customer service until after the event h...
I have a refund processing for Order# 554332065. I still getting no where on Order# 554331634. This is the other event from the same weekend cancelled due to Oklahoma wildfires. This is the host teams schedule. Stubhub can see the event is cancelled....
I purchased tickets in November for Lion King in Tampa. The seller was to deliver tickets by April 10th for the April 12th event. The seller supposedly has a "good" rating. FedEx has made their delivery for the day, so they aren't coming today. I've ...
I purchased a ticket on Thursday 4/10/25 for an event that is on Saturday 4/12/25. On my order it says the ticket was transferred, however, I have not received it. I’ve checked everywhere and have even been monitoring my inbox and junk mail. I’ve spo...
Says waiting on release from event organizer
I purchased tickets to an NBA game on the side of the court. With only one hour before the game started, and despite multiple assurances from customer support, I did not receive the tickets I purchased.With 45 minutes to the game starting and having ...
Hi,I bought 4 tickets to Charli XCX in Chicago. I received an email from StubHub that my concert tickets were ready. I went to the official app and found my order and then clicked "claim tickets" which took me to what look like the actual tickets on ...
I had previously posed this same question about a week ago. I did have one response from a member informing me not to mail this form to their East Draper Utah address as he indicated his dispute form was returned as undeliverable. I have now talked t...
I purchased tickets for a Seattle Storm game and on the listing it says FLR02 but then when I look back on my purchase history it says Sec 2? is this still the floor?
I purchased 6 tickets ($1,300) way back on Oct 23,2024 for Lion King show to take my grandkids. Today 4/5/25 was the show. Upon online purchase with StubHub, I received confirmation that I will receive tickets via Fedex by 4/3/25. It never arrived. I...
I bought a paper ticket from StubHub. And I'm from India For Jhope's Bangkok concert, and my ticket delivery date is 9th may and concert is on 11th may, i live in different country, so I'm scared if tickets are valid and will it come on time. Should ...
I have two open cases with Stubhub cancelled events from Oklahoma wildfires affecting Stillwater, OK for OSU vs WVU baseball. I can not get Stubhub to honor the cancellation, and keep getting a canned response. Stubhub your customer service is AWEFUL...
Purchased tickets in Feb for Phillies game.Seat map showed tickets behind home plate available in dugout section F which is separate from the rest of the section. So the dugout section was colored blue while the rest of the section was gray. It's imp...
Where can I find a customer service contact? The tickets delivered aren’t the ones I selected when ordering. We need to have an aisle seat (which is the one I selected) and we were given seats 3-7.
I need two resale tickets to the Ozzy Osbourne/ Black Sabbath-Back To The Beginning concert in Birmingham, England at Villa Park Stadium. I have a flight and hotel reservation booked but no tickets. How can I buy resale tickets?
I have to open cases with Stubhub cancelled events from Oklahoma wildfires affecting Stillwater, OK for OSU vs WVU baseball. I can not get Stubhub to honor the cancellation, and keep getting a canned response of: "Thank you for letting us know about ...
Does anyone have two tickets for Ozzy Osbourne/ Black Sabbath- Back To The Beginning concert at Villa Park Stadium in Birmingham, England UK on July 5th, 2025
Do anyone have 2 tickets to sell for theOzzy Osbourne/ Black Sabbath- Back To The Beginning concert in Birmingham, England at Villa Park Stadium on July 5th, 2025? I have a flight and hotel reservation on hold and need two tickets. Your help would be...
I wanted to share a really disappointing experience I had with StubHub, in hopes that it leads to a resolution—not just for me, but to prevent this from happening to others. I bought tickets through StubHub for an event on March 27, 2025, at the Jame...
I have been given several different address's from the internet and Stub Hub's representative about what address you should mail a letter of dispute to regarding the Stub Hub Litigation department. Can someone please assist me with the correct addres...
So first I would like to state something because I seen a post on here saying why don’t people actually leave suggestions and feedback so the employee and the company can get better at their job so fortunately if they we’re actually doing their job a...
I bought 4 tix to a concert in Atlanta this past weekend, and I cannot access AXS at all. I tried everything… using my online saved password, downloaded the app, forget/reset password, dropping VPN protection, logging in with Microsoft and FB acct, c...
Once I receive an email regarding my tickets, what app do I go to to receive them? The last time I bought LA kings tickets they would not let me in. They said I didn’t have the right app.
okay envelope just returned to me cant deliver
Hello all. I am in the US and seeing tickets for a baseball game in Japan. The tickets are for delivery only. When I get to the checkout page I am entering my Japanese hotel for delivery (as others advised) but StubHub will not allow me to submit the...
I bought tickets months in advance and I called five hours before the event started bc I hadn’t got them was told I’d get an update and a call to see why I hadn’t received them yet and never did I drove 2 1/2 hours all the way up here just for yall t...
Beware of parking passes sold in Portland for events at the Arlene Schnitzer Concert Hall. I paid a total of $28.01 for a pass. When we got near the concert hall, we started looking for the parking....it is 1.7 miles away!!!! Forget that; we ended up...
Please be advised that I have escalated this matter to the Attorney General's office and the Federal Trade Commission (FTC). Both agencies have indicated that the situation appears to constitute a potential bait-and-switch tactic.Your company's refus...
Someone hacked my account and purchased three sets of tickets on March 17, 2025 at 1:30 a.m. Stubhub cancelled two orders after they realized I did not place those orders. I heard the text alerts on my phone and immediately called Stubhub. I was told...
Buyers - - There are lots of tickets out there you aren't seeing! The "Recommended Tickets" setting is automatically in the "on" position. I've never been on a website that decided for me what I want to filter! If you're not seeing very many options ...
I purchased a parking pass that advertised parking very close to the event and even provided a map for reference. When I showed up to the parking garage I was told that the parking pass was for a different parking garage located on the other side of ...
I have noticed that some tickets for the Field Box MVP area at Dodger Stadium mention “Stadium Club,” while others mention “Stadium Club Access.” Could you please explain the difference between these two terms? Does “Stadium Club” by itself include a...
I purchased a parking pass for an event on March 21st at 10am.I noticed a problem with my ticket at 5:30am - it was for the wrong parking lot, AND the ticket said I'd be towed if I hadn't given them my license plate. I opened up the virtual chat assi...
This month I had two different purchases within 14 days of each other and the seller failed to deliver the tickets on the day of the event, on both orders.On both occasions StubHub only refunded me the original amount that I paid for the tickets and ...
Spoiler (Highlight to read)So, it's been about a month since I bought tickets for WrestleMania 41 and the seller hasn't sent the tickets yet. The event is exactly a month out and I'm now worried the seller might not send the tickets. How close to the...
I bought tickets, 12 hours later close to $4,000 worth charges on my card to shows in state I don't travel too,then after those been taken care of someone went and sold my George Strait tickets for a dollar and I am having to wait to hear if I get a ...
StubHub did not done anything to try and correct my order when I received the wrong tickets. I contacted StubHub immediately, returned the incorrect tickets, gave the time they asked for to they to correct my order or supply alternative tickets, noth...
I purchased 2 tickets for Glengary Glen Ross on April 12th for the 2pm show in NYC however when it came time to download the tickets I noticed that they are for the 8pm show not 2pm. We have dinner plans and want to attend the 2pm show. Stub Hub cust...
How do we get our refund from StubHub or will this go through Houston Rodeo?
I bought john waite ticket for ameristar. Blackhawk. Colorado. The concert was at ameristar in Missouri. I want refund
I purchased two tickets this morning for an event in Knoxville. That transaction went smoothly. About an hour later I bout 3 more tickets for the same event and received the email to accept tickets. When i try, it takes me to the tickets where a slid...
I was unable to access my tickets the day if my event and the virtual assistant was no help and the link provided redirected me to the virtual assistant. I ended up having to purchase tickets at the box office. I called customer service and was told ...
Does a 19 month old child need a ticket?
Hello StubHub community, Does anybody know how I can initiate refund procedure other than calling a Support?The ticket I received clearly states that ID verification is required for entry. I have already contacted the venue directly, and they confirm...
Ugh google.com/search?q=Stubł 1GoogleStubhub sold me ticket within 2CXAllImages NewsVideosShort videosshoppin:Al OverviewIf Stubhub sold you a ticket within 20 hours of a performance, and you were unable to resell it due to their policy prohibiting s...
I purchased an MLB ticket for the game on March 27 and April 2, but I have not received my tickets yet.I have already booked a flight specifically for this game, which cost me $5,000. Simply receiving a refund is not sufficient compensation if I do n...
Can I ask stub hub to reroute tickets I bought that is in transit if it is 48 hours away from my event and it is an international order?
Hello, Earlier today I purchased one ticket to the Big Ten tournament game tomorrow, as well as parking. I received an email stating the seller had canceled the sale. When I logged into my account here, I don't see any indication that the sale was ca...
Stubhub recently stole $600 from me after a seller sent me fake tickets. They will not look into the issue, or provide me with a refund. Its been 50 days since I raised the issue. Has anyone else had money stolen from them by Stubhub? How did you dea...
I'm trying to buy tickets for a show, they say C$95 in the list, but then when I get to checkout it says $130 per ticket before fees, taxes, etc. there is no explanation for the $35 jump. What's going on?
I purchased hockey tickets this evening. I accidently confirmed the purchase prior to adding my promo code. I called customer service immediately to try and cancel the order. I literally spoke to an agent within 1 minute. I spent 45 minutes on the ph...
Is there an issue with AXS on android? I purchased tickets a few weeks ago to two events, one was last week and I was told there is nothing that can be done until just before the event. Needless to say tickets never came, two hours on the phone on my...
We bought tickets to the opening day of the Miami Open 2025 on March 16. On the platform, it looks like you are buying tickets in the stadium. Once we received the tickets, they say no stadium access because the 16th and 17th are for qualifying round...
Bought Tickets online on the 8.3.25 the Eventis on the 9.3. So it starts in less the an hour. But no Tickets have been send so far. Makes me nervous
Hello. We purchased two tickets for Bayern Munich game on April 26. We informed that tickets will be available and delivered at that day. We are coming from Canada and need to buy the flight ticket and reserve a hotel. Could someone advise can we be ...
Hello, I purchased 4 tickets for Sabrina Carpenter for November 1, 2025. However, my tickets have no seat number (though all tickets sold for this concert have seat numbers on StubHub, except for mine). Also, the row given to me by StubHub is invalid...
I purchased a parking pass on Stubhub for an event this coming weekend. I received a link to a ParkWhiz parking pass, which is a third-party parking reservation service. The pass clearly states on it: “ **ParkWhiz takes no responsibility for passes p...
Request for Refund – Ticket Delivery Issue for OU Basketball Game on March 5Dear StubHub Customer Support,I am writing to formally request a refund for my ticket purchase for the OU basketball game on March 5, which I was unable to attend due to a ti...
Is it normal for someone to not release tickets until the day of the event? I appreciate the 100% StubHub guarantee, but the "guaranteed refund" for hundreds of dollars worth of tickets is less than appealing when I need to travel 8 hours and spend t...
Hi! I just bought 3 tickets for Stray Kids' concert in Toronto (happening in June 2025). It has been more than 10 hours but I still haven't received any email regarding the link to the Ticketmaster. A friend of mine bought Blackpink (happening in Jul...
I purchased tickets for the New York Rangers via Stub Hub for an April game. Order confirmed and payment made. I received an email the following day stating my tickets were available. I followed the directions provided. When I get to the tickets to p...
Picked out seats on the mezzanine floor, got to show and 'reseller' a - h o l e had given us tickets in upper balcony. Alas I must be one of thousands with this joy, cost dif between the seating chosen and seating given was ~200$. A better criminal w...
I bought tickets to Grupo Frontera in Austin next Friday and when I purchased they clearly were in the PIT area and not GENERAL ADMISSION area. Once I received the tickets I realized they were incorrect! I contacted customer service via chat and stat...
I bought tickets to an Erie otters game, and I received the tickets quite fast. They then got transfers to Erie events and I could put them in my Apple wallet. Is this legit or no? It shows the seat and row number and sections I bought.
I purchased 4 tickets for Pearl Jam in Atlanta on April 29 on StubHub. In the process, nowhere was it noted that the original buyer would have to meet me to let me into the venue (and there still isn't - you can still buy them without any notificatio...
I want to buy tickets to a concert for my vacation. The concert is in Italy and I don't have an address to ship the tickets to - as I will be traveling when the tickets are available. Can I pick up the tickets at the venue?
This is probably the tenth time I send over the link from the ORGANIZER stating it was canceled. PLEASE DO YOUR RESEARCH AND DONT SCAM CONSUMERS OUT OF THERE MONEY. I PAID FOR THESE IN NOVEMBER AND AM NOT GOING TO CONTINUE WAITING UNTIL YOU UPDATE TH...
Warning never ever buy a parking pass again from StubHub. They don’t list the address or location of lot or garage on the site and it difficult to know were you are getting parking pass for. I recently purchased a pass for a event in Cleveland, Ohio ...
Do Not Buy From StubHub - Horrible Customer ServiceI purchased NIN tickets from StubHub on 1/30/2025I received incorrect tickets from StubHub on 1/30/2025I immediately contacted StubHub that same day to inform them and they asked for the end that wee...
I bought 2 tickets from Stubhub for Jhope concert in Singapore, got the section details, but there's no Row number and Seat number mentioned in this ticket. When will i get confirmation of the seat details?Is my ticket confirmed? or not?
WE NEED REFUND OF THE TICKETS WE PURCHASED ON STUBHUB COULD NOT ENTER THE STADIUM
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Hello! We live in the US and will be visiting Tokyo during the opening weekend of the Yomiuri Giants. There are tickets available on StubHub, but it is my understanding the only options are to have paper tickets? How does that work since we live in t...
Purchased tickets from StubHub, received the wrong tickets, contacted Stubhub with no action on their part, ask how long this process would take, allowed the time Stub Hub asked for 4 different times over 4 weeks. I returned the incorrect tickets as ...
I bought parking passes for all Houston rodeo events. I only received a ticket for 1 event. Events started today. I have been working with customer support trying to get a resolution. I said I did not want a refund, I want my tickets like they kept p...
