Are you aware of recent changes to an event? Do you see a discrepancy in the event details we have on-site versus the primary? Let us know about it by commenting below!
To help us address and review the issue as quickly as possible, please make sure to include all of the following details:
We will forward all of this information to our events team who will work to verify the discrepancies and update the site!
Due to the volume of requests, we won't be able to respond to any posts on this board so rest assured, we will escalate it as soon as the request has been submitted here.
*Our events team works in order of event date which can cause delays in resolution but we can assure you they are being worked through as fast as possible.
Please use the Map Errors on Site board for events with an incorrect map rather than posting your event details on this thread directly.
04-17-2023
Event: All Penn State Football Parking
see this thread:
I am unable to list my parking passes for Penn State Football at Beaver Stadium correctly due to the inability to let the buyers know the following.
It would be great if you allowed us to enter a comment that the RV Overnight pass being sold is for Thursday to Sunday and a comment in the lots below that the parking pass is for an RV only. Below are the links to the maps that show that there are both car and RV spots in those parking lots.
Lot 15
Lot 16
Lot 18
Lot 31
Lot 41
Lot 42
This is still not fixed. There's no Reserved RV parking option for listing for the lots above
Again, it's still wrong.
Hi Team,
Requesting to update the event venue on Stubhub map to Concord Music Hall, Chicago, IL for the event below:
Rawayana
Sat, Jun 22, 2024, 7:30 PM
https://www.stubhub.com/rawayana-chicago-tickets-6-22-2024/event/153090584/?quantity=2
https://www.axs.com/events/531662/rawayana-tickets
Thank you!
Green River Festival
I want to but didn't sell tickets yet. There is a one-day, 2-day and 3-day event tickets. You only list 1 day and 3 day. I have a two day and can't separate the days
My listing number is 7534503515
My section (EEE) is not highlighted so it looks as if there is nothing for sale in that section
The event is in two days so please help ASAP!
Willie Nelson's 4th of July PIcnic with Bob Dylan, Robert Plant & More, Freedom Mortgage Pavilion , Camden, NJ
There appears to be duplicate listing for the same event with different start times. I believe 2:30 is correct.
https://www.stubhub.com/robert-plant-camden-tickets-7-4-2024/event/153320259/
https://www.stubhub.com/willie-nelson-camden-tickets-7-4-2024/event/153320252/
LiveNation
Hi team,
Kindly asking for your assistance to update the event time in SH map for this event below;
Event name: Set it off
Event date: Oct 27, 2024, 5:30 PM
Link to the event in SH: https://www.stubhub.com/set-it-off-worcester-tickets-10-27-2024/event/153686002 /
Primary link: https://wl.seetickets.us/event/Set-It-Off-The-Deathless-Tour-Part-2/606421?afflky=MassConcerts
What i...