Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[angeldulce18]

Hi Team,

Please update unavailable Stubhub event map.

Stubhub Link:

Whose Live Anyway? Tickets - StubHub

[lotus_gaymarie]

Event: Ken Jeong 11/18/23

Kindly add the event map

Link to the event from Stubhub:

https://www.stubhub.com/ken-jeong-mount-pleasant-tickets-11-18-2023/event/151708114/

Link to the event from the primary ticket provider:

https://event.etix.com/ticket/online/performanceSale.do?performance_id=6348317&method=restoreToken

[Chelle22]

Hi Team,
Seeking your assistance to add Section General Admission for below event:
Event Name: America
Venue: Seven Feathers Casino Resort|Canyonville, OR
Event Date & Time: Jul 07, 2023, 8:00 PM
Stubhub Link: https://www.etix.com/ticket/p/3585159/america-canyonville-seven-feathers-casino-resort?
Primary Link: https://www.etix.com/ticket/p/3585159/america-canyonville-seven-feathers-casino-resort?

[JONA]

Hi Team,

Please make StubHub map clickable for this event  Felipe Esparza 08/12/2023  9:30pm  Show with link below for reference:

Primary link: https://www.ticketweb.com/event/felipe-esparza-san-jose-improv-tickets/13078735?pl=sanjoseimprov&REF...

StubHub link:  https://www.stubhub.com/felipe-esparza-san-jose-tickets-8-12-2023/event/151606591/?

Thanks,

Jona

[JONA]

Hi Team,

Kindly make StubHub map clickable for this event Felipe Esparza  08/13/23   and see  link below for reference:

Primary Link:

https://www.ticketweb.com/event/felipe-esparza-san-jose-improv-tickets/13078755?pl=sanjoseimprov&REF...

StubHub link:  https://www.stubhub.com/felipe-esparza-san-jose-tickets-8-13-2023/event/151606092/

Thanks,

Jona 

[JONA]

Hi Team,

Kindly make StubHub map clickable for these  events:

Felipe Esparza  08/11/2023 7:30 PM Show 

Felipe Esparza  08/11/2023  9:45 PM Show    

Stubhub link for  7:30 PM : https://www.stubhub.com/felipe-esparza-san-jose-tickets-8-11-2023/event/151606360/

Kindly make StubHub map clickable for these  events:

Felipe Esparza  08/11/2023 7:30 PM Show 

Felipe Esparza  08/11/2023  9:45 PM Show    

Stubhub link for  9:45 PM : https://www.stubhub.com/felipe-esparza-san-jose-tickets-8-11-2023/event/151606605/

Thanks,

Jona

[Rachelle22]

Hi Team,
Seeking your assistance to add Section Pit and Main Floor for below event:
Event Name: Old Dominion
Venue: Alliant Energy PowerHouse|Cedar Rapids, IA
Event Date & Time:  Feb 11, 2023, 7:30 PM
Stubhub Link: https://www.stubhub.com/old-dominion-cedar-rapids-tickets-2-11-2023/event/150559905/?
Primary Link: https://www.ticketmaster.com/event/06005D4A96E91A63?

[Rachelle22]

Hi Team,
Seeking your assistance to UPDATE event map for below event by replacing 100 level sections to FLOOR GENERAL ADMISSION:
Event Name: Thievery Corporation
Venue: College Street Music Hall|New Haven, CT
Event Date & Time: Dec 03, 2022, 8:00 PM
Stubhub Link: https://www.stubhub.com/thievery-corporation-new-haven-tickets-12-3-2022/event/150539337/?
Primary Link:https://www.eventbrite.com/e/thievery-corporation-tickets-427333073727

[bassone4000]

I put 2 tickets for sale for TSO on 12/21/2022 at the Giant Center, Hershey PA.  The map that shows where the tickets are is incorrect.   Here is a link to the event info:

https://www.stubhub.com/trans-siberian-orchestra-hershey-tickets-12-21-2022/event/150399950/

The actual configuration is not what is showing on the map (my tickets are in Section B on the floor).  The map should be the standard configuration for concerts (standard blocks of floor seats, A, B and C identical across the front with the other 3 right behind them as A2, B2 and C2).  Please correct this as my tickets are better than section A or C in the current map but that map shows A and C as in the middle of the stage.

[Rachelle22]

Hi Team,
Seeking your assistance to add the following Sections for below event:
Missing Section: Right Gold, Center Gold, Left Gold, Tier 2c, Tier 2a, and Tier 2b
Event Name: Noel Miller

Venue: House of Blues Las Vegas|Las Vegas, NV
Event Date & Time: Apr 22, 2023, 7:00 PM
Stubhub Link: https://www.stubhub.com/noel-miller-las-vegas-tickets-4-22-2023/event/150491436/
Primary Link: https://concerts.livenation.com/noel-miller-everything-is-fked-las-vegas-nevada-04-22-2023/event/170...