Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[HBD]

The following event is the first day of the Orange County Fair. The band is a very popular draw and will sell out. Could you please put up the proper map for the following event? Thank you.

Devotional Map 

[angeldulce18]

Hi Team,

Please update unavailable Floor sec. on Stubhub event map. Please refer to primary link provided.

Stubhub Link:

Ice Cube Tickets - StubHub

Primary Link:

https://www.ticketmaster.com/tampa-throwback-jam-wice-cube-bone-tampa-florida-04-28-2023/event/0D005...

[angeldulce18]

Hi Team,

Please add missing Floor sec. on SH event map.

Stubhub Link:

Legally Blonde - Touring Tickets - StubHub

[angeldulce18]

Hi Team,

Please update missing Floor sec. for Stubhub event map.

Stubhub Link:

Legally Blonde - Touring Tickets - StubHub

[angeldulce18]

Hi Team,

Please update not interactive sections on Stubhub event map. 

Stubhub Link:

Annie Tickets - StubHub

[angeldulce18]

Hi Team,

Please update correct section from GA Balcony to Balcony Left and Right.

Stubhub Link:

City Morgue Tickets - City Morgue Concert Tickets and Tour Dates - StubHub

[angeldulce18]

Hi Team,

Please update unavailable Stubhub event map.

Stubhub Link:

Whose Live Anyway? Tickets - StubHub

[lotus_gaymarie]

Event: Ken Jeong 11/18/23

Kindly add the event map

Link to the event from Stubhub:

https://www.stubhub.com/ken-jeong-mount-pleasant-tickets-11-18-2023/event/151708114/

Link to the event from the primary ticket provider:

https://event.etix.com/ticket/online/performanceSale.do?performance_id=6348317&method=restoreToken

[Chelle22]

Hi Team,
Seeking your assistance to add Section General Admission for below event:
Event Name: America
Venue: Seven Feathers Casino Resort|Canyonville, OR
Event Date & Time: Jul 07, 2023, 8:00 PM
Stubhub Link: https://www.etix.com/ticket/p/3585159/america-canyonville-seven-feathers-casino-resort?
Primary Link: https://www.etix.com/ticket/p/3585159/america-canyonville-seven-feathers-casino-resort?

[JONA]

Hi Team,

Please make StubHub map clickable for this event  Felipe Esparza 08/12/2023  9:30pm  Show with link below for reference:

Primary link: https://www.ticketweb.com/event/felipe-esparza-san-jose-improv-tickets/13078735?pl=sanjoseimprov&REF...

StubHub link:  https://www.stubhub.com/felipe-esparza-san-jose-tickets-8-12-2023/event/151606591/?

Thanks,

Jona