- Event Name
- Event Date
- Link to the event on our site
- A link to a correct map (if you have one)
We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.
We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.
Rest assured, if it's being posted here, it is being reported right away.
Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.
Thank you!
What can I submit? |
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What should I NOT submit? |
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Will I get a follow up? |
No, all requests are reported automatically. |
How are my Requests prioritized? |
Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date. |
12-06-2019
Hi Team,
Asking your assistance to update the map and add TRACK GA section for this event:
Rodney Atkins
Georgetown Fairgrounds
Georgetown, IL
Sat, Jul 15, 2023, 7:30 PM
Stubhub Link: https://www.stubhub.com/drew-baldridge-georgetown-tickets-7-15-2023/event/151795102/?clickref=1100lw...
Primary Link: https://www.etix.com/ticket/p/7792854/rodney-atkins-with-drew-baldridge-georgetown-georgetown-fair
Event: Jungle 09/30/23
Kindly update the map sections for this event.
Link to the event on StubHub.com
https://www.stubhub.com/jungle-flushing-tickets-9-30-2023/event/151614948/
Link to the event from the primary ticket provider:
https://www.axs.com/events/477945/jungle-tickets
Thanks!
Hi Team,
Asking for your assistance in to update the parking map for this event:
Event:Pantera Parking
Venue: The Pavilion at Star Lake Parking
Date: Fri, Jul 28, 2023, 7:01 PM
Stubhub Link: https://www.stubhub.com/parking-passes-only-pantera-de-culiacan-sinaloa-burgettstown-tickets-7-28-20...
Primary Link: https://concerts.livenation.com/pantera-burgettstown-pennsylvania-07-28-2023/event/16005E2A4CE07C57?...
Please add floor seating chart for...
Sat 9/2/23
AEW Collision
Chicago, IL
United Center
AEW Collision Tickets Sep 02, 2023 Chicago, IL | Ticketmaster
Hi Team,
Please add FLOOR ADA to stubhub map
Maggie Rogers
Forest Hills Stadium at West Side Tennis Club | Forest Hills, NY
Thu, Jul 27, 2023, 7:00 PM
https://www.axs.com/events/478953/maggie-rogers-tickets
Thank you
Hi Team,
Good day! May we request to please add SRO Section in Stub hub. Attached below is a link from Primary for your reference. Your assistance is greatly appreciated.
Regards,
Cath
Primary link:
Which event are you referring to? That link doesn't point to any particular event, just an expired browser session. If you can send us the link to the primary and to the StubHub event, we'll get that sent to our mapping team for you.
Event Name: The Avett Brothers
Event Date: 07/15/23
Issue to Resolve: Please add actual map
Screenshot of SH error:
Thanks!
Hungarian Grand Prix: map finally got fixed by adding GRID and PODIUM stands, but selling tickets in those areas is not in the drop down. Do more than updating the map and get the stands listed in the dropdown for sales!
https://www.stubhub.com/formula-1-global-mogyorod-tickets-7-21-2023/event/150328971/?quantity=2
URGENT need--have been trying to list tix for 3 weeks