- Event Name
- Event Date
- Link to the event on our site
- A link to a correct map (if you have one)
We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.
We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.
Rest assured, if it's being posted here, it is being reported right away.
Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.
Thank you!
What can I submit? |
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What should I NOT submit? |
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Will I get a follow up? |
No, all requests are reported automatically. |
How are my Requests prioritized? |
Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date. |
12-06-2019
Event Name: Joe Bonamassa
Date: December 1, 2023
Venue: Hertz Arena Estero Florida
Link: https://www.stubhub.com/joe-bonamassa-estero-tickets-12-1-2023/event/151514928
Problem: The row numbers for the lower sections (102-110) are not showing and the buyers have no way to distinguish which tickets are in which row. The row numbers show up just fine on the floor sections. The problem stems from no ability to add the row number when listing the seats in these sections. There is a drop list for row number but the only choice is "Not Specified". Once listed, the row number can be modified within the listing, but it still does not show up. I contacted customer service with my listing number and screen shots as an example, but that went into a black hole. The problem affects all listings in these sections.
Please help. Thanks!
Hi Team,
Please add sections Floor1-Floor7 to the below event.
WWE Raw
Bon Secours Wellness Arena|
Greenville, SC
Mon, Oct 30, 2023, 7:30 PM
Primary link : https://www.ticketmaster.com/event/2D005EDBDA766F37
SH link: https://www.stubhub.com/wwe-raw-greenville-tickets-10-30-2023/event/152023897/?quantity=2
Event Name: Pinky Patel 11/11/23 at 930pm
Event Date: 11/11/23 at 930pm
Issue to Resolve: Please add actual map and be clickable
Primary Map Link: https://tickets.austintheatre.org/9876/9878
Screenshot of SH error:
Thanks!
Event Name: Mojo Brookzz (21+ Event)
Event Date: 08/10/23
Issue to Resolve: Please add actual map and be clickable
Primary Map Link: https://www.ticketweb.com/event/mojo-brookzz-ontario-improv-tickets/13202678
Screenshot of SH error:
Thanks!
For Luis Miguel in Salt Lake City at the Delta Center on April 28, 2024, when listing tickets in lower level sections, it only allows you to select rows 5-25. There needs to be row C, followed by rows 1-4. Thank you.
Stubhub Map: https://www.stubhub.com/luis-miguel-salt-lake-city-tickets-4-28-2024/event/152142706/?quantity=2
Ticketmaster: https://www.ticketmaster.com/luis-miguel-tour-2024-salt-lake-city-utah-04-28-2024/event/1E005EF4D671...
Event Name: Dax
Event Date: 10/26/23
Issue to Resolve: Please add actual map
Primary Map Link: https://concerts.livenation.com/dax-denver-colorado-10-26-2023/event/1E005EF5F57A62EA
Screenshot of SH error:
Thanks!