When listing tickets on StubHub, there are a few things to check to verify your listing state. Go to "My tickets" then "Listings" to double-check that the listing details you entered are correct. This is where you can make changes to your listing suc...
When you sell tickets on StubHub, payments are processed 5-8 business days after the event takes place. How does StubHub pay me? The way we pay you for ticket sales depends on where you live and where the event is. See your StubHub account's payment ...
Can't make it to your event anymore? List them on StubHub! It's fast and easy to do! Click here to get started! By listing and selling your tickets on StubHub, you do agree to our policies outlined in our User Agreement and Seller Policies. We know y...
Hello,I’m looking to sell two tickets for Theo Von’s show in east lansing at the Breslin Center on Feb 27, 2025. Both seats are next to each other and are in section 102 row 18. Personal business conflict with those plans and I can no longer attend, ...
Hello. I found the first answer as to why I can't see my listing but now I need to know how to turn off the recommended ticket filter. Thanks for your help!
Invalid Section - Please edit your listing seating details before you continue
I was selling 4 tickets to a concert. Two were bought by a person with an email in the form of first initial, last name, and a simple number @ certainwebsite.com. For example JDoe30@blahblah.com The other two were bought from someone in the exact sam...
Why are Sellers Penalized when a buyer attempts to defraud Stubhub? Even though I provided all the requested documentation I have still been waiting over two months and everytime I reach out to StubHub I am told to give them a couple of more weeks. V...
I purchased tickets and got a verification email from Stubhub. I realized I purchased the week before I was to arrive on vacation so I went to try to sell them. They have not been delivered to me yet, but I paid for them! The email said I would recei...
I need your help. I no longer need the tickets I bought for The Lion King on 25 April 2025. I am needing to sell the two tickets now for MEZRGT Row J seats 2 and 4. My wife passed away last week. I am of course not thinking straight and need help wit...
I've had a sale cancelled twice 'due to security issues related to the buyer’s account'What's up with that?!?
There is a clear issue with the Listing Score on the mobile Stubhub application compared to the Listing Score on the website. I've noticed this is particularly negatively affecting the Barstool level seats at MSG. My listing was a 200 level barstool ...
I have a sale from back in July, and another from back in October, both events already took place a month ago or longer, both sales were successfully completed, and I still haven't been paid out for them. I called twice, both times I was told I'd rec...
All of my listings now show Re-transfer tickets. WHY? Nothing has changed on my side. Why is there a problem now?
I just bought tickets to an event and attempted to relist them using the "Relist your tickets" button. I noticed that the button is no longer there on any of my Stubhub orders. If I clicked on the "Download my tickets" button to accept the tickets fr...
This may have come up a million times but I couldn't find my tickets that were on sale to the Baltimore Raven playoff games just to find that there is a toggle in the filters that is called recommended tickets and it always goes on so I dont see my t...
I have been selling on Stubhub for years but have never seen this message:"Your tickets are currently hidden by active filters. Upload your tickets to boost disability"Is this a new thing ? I cannot even tell if my tickets are visible to anyone (let ...
When you sell tickets on StubHub, payments are processed 5-8 business days after the event takes place. How does StubHub pay me? The way we pay you for ticket sales depends on where you live and where the event is. See your StubHub account's payment ...
I just sold two tickets for a show in late April. What justifies StubHub in holding my sales proceed for more than THREE months? Please someone have a good answer to this. We must find a better way.
Arooj Aftab @ Aladdin Theater in Portland OR is NOT a general admission show. I uploaded my tickets which clearly show really good seats! Please change listing to show assigned seats
I see numerous tickets on Stubhub with mobile transfer and instant download as option. I have some tickets bought from accor arena website and they are in my fan wallet app app - I think its ticketmaster france app. Tickets imported to app and I see ...
The event page is leaving listings out. If one sorts by price, and toggles off ‘Recommended Tickets’, not all listings are presented. In addition, if one sorts by price, they do not sort from low to high as one scrolls through the listings. I discove...
2 questions. I received an email saying I did not list the event was "standing room only" It does say GA meaning general admission no place to state "standing room only'. Where am I supposed to do that? Also tickets won't be released until day of sho...
I have 2 different sets of tickets I'm trying to list for Buffalo Bills tickets for Wildcard game. Both listings show they are "Active" under "My Listing" page. When I go into the event page where all the active listings are showing, only one set of ...
I have tickets for sale for the April 20 2025 tennis matches at the Porsche Arena in Stuttgart. StubHub is not listing this event for some reason, is there anyone interested in tickets for this event? Thank you.
Ballet Austin- Nutcracker December 7, 2024 7:30PM Michael & Susan Dell Hall at Long Center - Complex, Austin, Texas, USAListed Mezzanine Center Row L-2pack and listing is not showing on stubhubSh link- https://www.stubhub.com/the-nutcracker-ballet-au...
Sold some tickets recently (totaling less than $600 - and haven't sold anything else this year) and I received an email stating that I "exceeded the $600 threshold for 2022" and needed to enter a TIN in order for my payments to go through. The whole ...
Hi, I sold a ticket for the UConn Huskies VS USC Trojans Women's Basketball Game around 10/27/24. The game happened on 12/21/24 and I have still not been paid. I recently updated my payout method, and was wondering if I could get an update on when I ...
I have my Chicago Cubs season tickets listed on Stubhub. They are in the "Budweiser Bleachers" Zone. When you go to the main listing page of any of the events (for example: event # 154615769), the entire section is "grayed out". You have click into t...
Trying to upload tickets from tm to stub hub. I got an email with what to enter but everything i try does not work. It says I need a complete name to transfer. Where exactly do I put the information to make it work?
I bought 4 tickets to Kevin Hart for February 16th 2025. The show gets rescheduled for February 14th 2025. I received an email saying that if I cannot go, I can resell my tickets on StubHub and no fees will be charged because of this rescheduling. I ...
Please make it possible to add an event or to email your customer service a link to an event.I spoke with a customer service agent tonight and she repeatedly spelled various components incorrectly and read CA in my San Francisco address as Canada.I d...
I sold Bruno Mars tickets 2 months ago, 30 minutes before showtime I get an email saying the tickets were no good and they want proof of delivery, which I sent and it showed the buyer accepted and that should heve been the end of it, however 2 months...
Hello’s good morning everyone, anyone facing the same problem of listing a ticket of Paris Saint-Germain vs Monaco - Trophée des Champions at qatar . The system it says ( Unfortunately an error has occurred, please click here to try again).
I used the approved secondary market to sell a couple NFR tickets I could not use. Two tickets for 12/5 event were paid to me on 12/11.Two tickets for 12/13 event were paid to me on 12/19.BUT, two tickets for 12/9 event (in between these other two) s...
We sold our Mizzou vs Arkansas tickets back in November for the 11/30 game and still not paid. Have called several times about this and told there is some sort of issue with that payment and it is being escalated to a higher team to resolve and get a...
I received a notification yesterday asking me to transfer tickets I sold. However, I realized that the event information I provided was incorrect. The tickets I have are actually for the New York venue, but I mistakenly listed them as being for the K...
I sold tickets. These where hard tickets that had to be delivered by FedEx, (using the Stubhub provided label) So far, it looks like there were 2 Delivery Attempts so far. How many does FedEx do before it gets shipped back to Sender?
Purchased 2 tickets for Garth Brooks March 2nd but now can't attend. Use the "sell tickets" option in "my orders" but when I press the "Create Listing" tab at the bottom of the page it just refreshes back to the start. Want to list them now and just ...
Need a walk through on how to add the Parking to the event tickets. Have done it twice by calling in to get the email/name etc. to send it having to clarify with StubHub on the transfer.......It is a pain for sure. Help if you can
Still a newbie here, but I was wondering why they don't allow you to sell parking with your event tickets, that they have to be as two separate listings?
Someone bought my ticket (originally purchased via Getin). I now need to transfer it to them.This requires there phone & email. How do I do this? There is no PDF. The ticket must be transferred.
this is the 4th time I have posted if anyone else has trouble preuploading seat geek tickets to stub hub?I have called 5 times and have spoken to 2 supervisors who have promised the issue is escalated and will call back within 24-48 hours. THEY HAVE ...
I've filed a ticket on this and talked to customer support about this, and they are refusing to acknowledge it's an issue. I've provided screenshots and steps to reproduce it and all. Super frustrating because it will impact my ability to sell my tic...
I had to sell my tickets for Jeff Durnam Jan 10 because my husband died and I will not attend alone. I got notification that my tickets sold but the question is I am having trouble transferring my tickets, I will not have accesss to my mobile tickets...
Patti Labelle at Mahaffey Theater,St Petersburg- Tonight4 ticketsDecember 18thOrchestra 1, Row 18$600
Got an email about a month ago. Said that they were charging me for failing to deliver tickets from August 16, 2021. Not a typo, 2021. The only tickets that I ever listed were instant download from my season ticket White Sox account. Apparently, the ...
Hi, I purchased tickets to a show via StubHub, but then was gifted tickets to the same show so I listed the tickets to sell that I purchased on StubHub. I've never sold tickets that I had bought on StubHub so I just wanted to confirm if for some reas...
In the flow of listing tickets I am never asked about my purchase price (as in what I paid) for tax reasons. If I go to the listings page and select edit listing I can see a box where I am supposed to be able to enter that price but it is greyed out ...
Can someone help me understand why my listing is being filtered out by the "recommended Tickets" filter? ( that most users don't know is set automatically) They are cheaper than many in the section, lower in the section than many, and on an aisle? I ...
My listing #6702429794 is filtered out by default despite being the cheapest tix for month and instant download. I've never sold tickets before, can anyone tell me why this is @TeamStubHub1 The concert is next week and I don't want to get stuck with ...
Hi. I have an event tomorrow night. I listed a ticket. I uploaded proof. It's stuck in "PENDING" -- please help push this through. Happy to provide more information. Thank you.
I have 2 tickets- I adult and I child, with a $10 price difference for Cirque du soleil in Vancouver. How do I list this on the selling details?
I have been approached by GLOBAL TV NEW CANADA and they are going to air a follow-up story about how StubHub is not paying for sold tickets. StubHub is using the excuse that the PayPal account didn't work and that they have escalated the problem whic...
I purchased 3 tickets on stubhub that I would like to sell. The problem I am incurring is that I am not scheduled to receive the tickets from the original buyer(who posted on Stubhub) until July 26 and when trying to resell them it won't let me pick ...
How can I sale my virtual tickets for the nfl game Dec 29th Cleveland Ohio? Cleveland browns vs Miami Dolphins
I have one solo ticket to a Red Rocks event. This is in Row 2, so it is non transferable. What steps do you take to resell on Stubhub? I have a Secure My Pass account.
Intend to sell tickets I bought for Broadway show but they tell me they don't email the tickets until 3 days before the show. How do I list them when I won't be able to transfer for a couple months? Thank you.
I've incurred about 5 charges over the last week for events that were cancelled during covid. You would think they'd be 100% sure the event took place before issuing charges. Is anyone else experiencing this?
Is there any way to actually transfer Billie Eilish tickets even through Apple Wallet or something? I was going to sell to my kid's friends but there is no way to transfer the tickets. Ugh.
I received an email from StubHub informing me that "a charge has been applied on the following order" on a ticket sale. There is a link to dispute the charge, and it opens when I click on the link. I have tried to submit the form multiple times with ...
I have received an email to print my shipping label in the email where I am notified that my ticket was sold. However, when I click that button, it brings me to the sales page, where there's no option for me to find the button to print it. How does i...
I sold 4 tickets to a concert that occurred on November 4th. Under payments on my account, the payment was expected November 10th. After 2 weeks without receiving payment, I contacted support a number of times. They told me to keep waiting and that a...
I have several parking lots across from a university and sell parking passes for the football games. I've been requesting the ability to add a description to each of my listings so that I can put a physical address where the parking lot is located. C...
Hi all, I’m new at this so bear with me, I have ordered tickets to AC/DC last week. I wasn’t happy with my seat selection after lots of googling I want different seats, so I have purchased new seats and want to sell my first purchase. They haven’t ch...
I have never sold tickets, but... I purchased tickets for Alison Krauss and Union Station in Reno on July 18 (Ticketmaster) and now it turns out we are not going to be able to go. As soon as I found out we weren't going to be able to make it, I start...
I had VIP and GA + tickets for Rolling Loud in Miami. I purchased the tickets originally because my son graduated high school at 15 and at 16 is attending a university. To show how proud I am of him I purchased tickets for Rolling Loud in Miami, that...
I'm trying to resell tickets but the app keeps 'freaking out' when you select the tickets. The screen starts flashing uncontrollably, never to stop. I've tried different phones, same thing.
As far as I know I bought eagle tickets directly through stub hud, I have tickets ready for download, cannot attend and listed them. I want to pre-transfer, I follow the prompts get as far as getting an email, then I am stuck. I don't know what to do...
First time seller.Don’t see my tickets listed under the event , but got my confirmation email and all looks good.who can I contact for support?ThanksMatt
Has anyone experienced being charged for purchasing tickets on Stubhub, selling those tickets on Stubhub, but never receiving the tickets, and subsequently being charged for the original purchase as well as for selling the tickets that were never rec...
Hello!First time seller on Stubhub. I'm trying to list VIP tickets to a concert tomorrow. There is no seat associated (just general admission with VIP M&G, exclusive merch, etc). I've tried to list them a couple of times, but as soon as I post the li...
NEW Map Errors on SiteHi team, Please, change map of below event. See attached map image for reference,Los Tigres Del Norte 02/27/25Tech Port Center and Arena, San Antonio, Texas, USA Stubhub link: https://www.stubhub.com/los-tigres-del-norte-san-ant...
Hi all, I am trying to sell tickets I currently have however the row I have on my tickets in 35 and the list options for selling tickets only goes up to 34. Does anyone have any solutions for this?
I listed tickets, received and email noting listing was expiring soon, then tickets sold, now they have sold twice
I list tickets using Skybox. I listed tickets for NBA Cups EAST semis. Stubhub mapped the tickets to the WEST semis and they sold. I have sent the logs to API and to the mapping area. It has been 5 days and the vent is in less than a week. What does ...
How is it even legal for Stubhub to allow users to sell AC/DC concert tickets before they've went on sale? It's definitely not ethical. There are no presale ticket purchasing options for their upcoming 2025 US Tour and tickets have not gone on sale y...
Hi I purchased tickets on Stubhub, and resold them on Stubhub. I received an email saying I don't have to do anything since everything was done through Stubhub. But now my account says no sales and no listings. I haven't received the payment. How can...
Event:Disney on Ice Presents: Into the Magic 02/19/25 7:00pm - Resch Center in Green Bay, WI Concern: Stub hub is showing GA map onlySH : https://www.stubhub.com/disney-on-ice-green-bay-tickets-2-19-2025/event/155372840/?clickref=1011lzZdVxwk&utm_sou...
I believe I am having this problem with StubHub, I sold some Sabrina Carpenter tickets for March and have tried contacting StubHub live chat to see what is happening. They have no recollection of the listing even though the listing is in my sales. Th...
I transferred two tickets for an August 17th event from Ticketmaster. I have confirmation emails from Ticketmaster for this.I was able to login and see that the tickets sold but never received email order confirmation. I finally got around to trying ...
100.7 The Wolf's Hometown Holiday with Warren Zeiders, Zach Top, Jordan Davis and more05 Dec • Thu • 19:00 • 2024Showare Center Kent WA USAListed 4tickets Section Floor 2 Row H and its not showing on stubhubStubhub link- https://www.stubhub.com/100-7...
i used to receive an email with all the orders i sold when i was getting .the past week i have money deposited in my account but no email on which orders are getting paid. How can i get the last week of emails for payments. i have checked my spam and...
Hola,Vendí dos boletas del Tomorrowland Core - Medellín el cual está en la Tiquetera de Tuboleta, en esta Tiquetera no se puede descargar la boleta en pdf, se puede solo pasar a otro usuario con su email.¿Que procede en este caso?Muchas gracias!Salud...
I sold a ticket to the Dec 3, 2024 Billie Eilish concert with meet up required in the listing. I sent him an email with the ticket receipt and a screenshot of the ticket from my phone. I've emailed the email given to arrange a meetup 5 times with no ...
The event that I am selling did not turn on ticket transfer by Ticketmaster, how come I saw the same event tickets sold on Stubhub? How to transfer to my buyer on Stubhub if my listing sold?
I listed tickets I purchased on Stubhub. The tickets I purchased are sold by an event company and so the delivery date is on the day of the event. However when I listed the ticket, the delivery date of the ticket is listed for 2 days before (I can’t ...
Hi.. I am trying to sell my tickets that I did not get a chance to go.
Sale of tickets and event is over two weeks ago. Payment methods are current and up to date. ZERO availibilty of Customer Service / CX from Stubhub. (LAME) Any clues on how to adress or contact Stubhub. Thanks all.
I accidentally listed a ticket twice, and am super confused of if I will be losing money! I listed a ticket and it sold but I thought I had done it wrong and so listed it again and it sold again, but I only have one ticket. I have to cancel one of th...
I sold tickets through Viagogo. Also the event successfully completed on Oct. 26, 2024. Its been more than a month now but my payment had not been credited by Viagogo. The customer support representative keep saying that your issue had been escalated...
For the Acura Grand Prix on April 11-12-13, there are no track maps. Therefore, we cannot list specific seating because the only maps are General Admission. Friday is completely GA. Saturday is GA & Reserved. Sunday is SRO for GA, & Reserved. There a...
Hello. I recently sold a pair of tickets, and it says they are sold now. But I did not receive a confirmation email and Stub Hub hasn't accepted my transfer yet, even though it says transferred complete on their site. What's up? Why haven't they acce...
I sold tickets and they were transferred to the buyers but I havent recd the money, it shows that the funds didnt go through but I cant get through to a live body to address the issue. is there a ph number to call?
I have 4 tickets for the Big Ten Football Championship game listed. I have already uploaded them. I selected that I do not want to leave 1 or 3 tickets left when selling. However, when I search for 4 tickets in that section, they do not show up. If I...
Hello,For the Mavs game tomorrow/Sunday, I have my tickets in row DD listed for $40 less and I’m two rows in front of row B, which has a value of 8.7 versus my 5.6. I think the maps are not correct, as AA/BB/CC/DD are in front of A through V at the M...
When selling a parking pass to an event, I agreed to pre-upload, got the pre-upload link, and sent the parking pass. I got a confirmation email that says I pre-uploaded the pass.When I look at My Listing on my account, it says I have pre-uploaded the...
This is the 2nd time in a row that I listed my tickets for a certain price and then I get a notice that they sold but for a much lower price. How do I get this fixed? Randy Rial
sold my tickets 8 months ago and uploaded all of them but today i received an email saying i did not fulfill my sale? what is this scam? false accusations
I have never sold tickets before and was supposed to take my daughter to billie eyelash but sickness continues to keep us busy! So I tried to list the tickets on stubhub and there is alot of buttons to push, boxes to be checked it was alot , so I cal...
I sold my tickets and StubHub has not paid them out, The concert was on October 19, 2024, it is now November 27, 2024. I have called them 4 times, it has now been escalated 3 times, still with no payment. They tell me payment takes 2 weeks, and it is...
