Hi @Bonus You should call Stubhub and explain the situation. Explain that the buyer needs to set up a Dice account and that you need the buyers phone number. They will reach out to the buyer to have them set up a Dice account and they will provide you with phone number. Note it sometimes takes the buyer a while to set up Dive account and you can not transfer until they do
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Hi @Texaspast To sell baseball tickets on Stubhub you will need to enter the barcodes. You should accept the tickets so you can access the barcodes and use that information to list the tickets
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Hi @psuaud83 If you go to your open sales in your account, look to the right of your sale and there should be a drop down with see actions. Choose confirm. It will ask you how you transferred (Ticketmaster, AXS etc) and a few other questions. Choose the service, answer the questions and confirm the transfer. Also keep the email you receive when you transfer the tickets for your records.
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Hi @epurnell Unfortunately you are in a waiting position. As long as the event continues to be postponed Stubhub will not do anything. If they cancel the event you will get a refund from Stubhub. if they reschedule the event then your tickets are good for the new date and you can either attend or sell the tickets. If you sell they will generally waive the sellers fee. Until there is little you can do but wait.
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Hi @Lduk2003 You can list the tickets on stubhub with a ticket type of flash tickets. Use an inhand date as far out as stubhub will allow. When oyur tickets sell you will be given the buyers name and email. You can transfer from AXS at that time. Remember to confirm the transfer in your open sales on stubhub. You should also keep proof of the transfer for your records. If you transferred to the correct email you will be paid 5-8 business days after the event.
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Hi @passhan Pearl Jam is known for only allowing tickets to resold at face on Ticketmaster (except in NY and Chicago). If you are unable to transfer the tickets you will be hit with a penalty for failing to deliver tickets. You can try calling Stubhub and asking if they will make an exception since the tickets are not transferrable but I would not count on it
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Hi @Carolina88 Jazz fest has just mailed the tickets to the buyers who should be receiving them this week. I would think you should receive next week.
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