It is against terms to contact the buyer directly. Perhaps you should call Stubhub 866-STUBHUB and see if they can help you with a way to get the voucher to the buyer.
... View more
Sellers get the email info that is on your account so that is where the tickets are going to get transferred to. You will have to call Stubhub to get some help. Stubhub will have to contact the seller with the new email account and ask the seller to cancel the first transfer and resend the tickets.
... View more
VIP benefits are usually not transferable so I think you need to remove the benefits from your listing and sell them for a competitive price that does not include the VIP stuff.
... View more
You will get an email that your tix sold. Assuming that these are mobile tickets you will need to transfer the tix in your AXS account to the email address of the buyer. Then you go to your Stubhub sales page and confirm the sale, which tells Stubhub that you have completed your sale. You’ll get paid 5-8 business days after the event date.
... View more
Go to your seats. Chances are that an usher won't bother you about it, but if they do tell them what happened and they'll try to relocate you.
... View more
If the venue or the event has a poloicy of matching ID to ticket name (usually not the case unless it is a high profile event) then you will not have a problem. Yes you can resell.
... View more
Were the other 10 tickets PDF instead of Mobile? My guess, which you should confirm with Stubhub, is that you need to accept the Mobile tickets and then list them as Mobile tickets. When they sell you will hvae to transfer the Mobile tickets to the buyer.
... View more
I believe that the Mets do not make transfers available until 24-48 hours before the game date. Did you accept the tickets using the MLB Ballpark App, if so that is where your tickets will be when you want to transfer them.
... View more
