StubHub Community

bossfan · 2 weeks ago

Nothing you can do to force a sale except lowering the price. If someone does not buy your tickets it’s just how it goes sometimes.

tspangen88 · 2 weeks ago

Thank you, I just looked at the original order and it states that the package is mailed...thank you!

bossfan · 3 weeks ago

It is against terms to contact the buyer directly. Perhaps you should call Stubhub 866-STUBHUB and see if they can help you with a way to get the voucher to the buyer.

bossfan · 3 weeks ago

Sellers get the email info that is on your account so that is where the tickets are going to get transferred to. You will have to call Stubhub to get some help. Stubhub will have to contact the seller with the new email account and ask the seller to cancel the first transfer and resend the tickets.

Scotth158 · 3 weeks ago

Thank you for your response.

bossfan · ‎04-13-2024

Go to your seats. Chances are that an usher won't bother you about it, but if they do tell them what happened and they'll try to relocate you.

bossfan · ‎04-13-2024

You can sell to anyone or on any site. It does not need to be Stubhub.

bossfan · ‎04-08-2024

I can’t answer all your questions but I can answer that Stubhub will not reimburse travel expenses.

bossfan · ‎04-07-2024

If the venue or the event has a poloicy of matching ID to ticket name (usually not the case unless it is a high profile event) then you will not have a problem. Yes you can resell.

jnotafan · ‎04-04-2024

I have the same problem and they keep wasting my time telling me the file has to save to the phone in order to transfer. talk about bs.

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