StubHub Community

bossfan · a week ago

Nothing you can do to force a sale except lowering the price. If someone does not buy your tickets it’s just how it goes sometimes.

bossfan · a week ago

VIP benefits are not transferable with tickets so you can only list the tickets.

bossfan · 2 weeks ago

It is against terms to contact the buyer directly. Perhaps you should call Stubhub 866-STUBHUB and see if they can help you with a way to get the voucher to the buyer.

bossfan · 2 weeks ago

Sellers get the email info that is on your account so that is where the tickets are going to get transferred to. You will have to call Stubhub to get some help. Stubhub will have to contact the seller with the new email account and ask the seller to cancel the first transfer and resend the tickets.

bossfan · 2 weeks ago

VIP benefits are usually not transferable so I think you need to remove the benefits from your listing and sell them for a competitive price that does not include the VIP stuff.

bossfan · 2 weeks ago

You will get an email that your tix sold. Assuming that these are mobile tickets you will need to transfer the tix in your AXS account to the email address of the buyer. Then you go to your Stubhub sales page and confirm the sale, which tells Stubhub that you have completed your sale. You’ll get paid 5-8 business days after the event date.

bossfan · 4 weeks ago

Go to your seats. Chances are that an usher won't bother you about it, but if they do tell them what happened and they'll try to relocate you.

bossfan · 4 weeks ago

You can sell to anyone or on any site. It does not need to be Stubhub.

bossfan · ‎04-08-2024

I can’t answer all your questions but I can answer that Stubhub will not reimburse travel expenses.

bossfan · ‎04-07-2024

If the venue or the event has a poloicy of matching ID to ticket name (usually not the case unless it is a high profile event) then you will not have a problem. Yes you can resell.

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