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Cancelling Coupons

Dear StubHub Community, Thank you for your message and for the coupon worth 120%.Unfortunately as we live in Switzerland and do not know yet if we would be able to travel to the USA within 31st December 2021, we would probably not be able to rebook e...

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Refund for cancelled event.

Hi there,I purchased tickets for the baseball in LA and was told earlier this year from Stubhub that if the event was canceled, I’d be entitled to a refund. Once the event was cancelled, I was automatically issued with a Stubhub voucher instead. I ha...

Event cancelled

I got tickets for a concert and the artist announced it was cancelled but I never got an email from Stubhub saying it was cancelled so I can get a refund. It’s also not showing up under my account.

NEW Incorrect Event Info

Are you aware of recent changes to an event? Do you see a discrepancy in the event details we have on-site versus the primary? Let us know about it by commenting below! To help us address and review the issue as quickly as possible, please make sure ...

Didn’t get paid for ticket sold

I sold a ticket to a concert on June 6th, and still haven’t received a payment. It’s setup through PayPal, and it never was sent. Still says that the status is “Processing” about a month later.Please help if you have any ideas.

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