The Community is an active and collaborative place to learn more about events and ask questions to fellow fans! Check out our most popular conversations happening right now!
Hi, I have a Taylor Swift ticket for sale. I recently got an email from StubHub saying that for Taylor Swift concerts the listing needs to be deleted and recreated because of an issue with not uploading tickets until a few days before the concert. Th...
Are you aware of recent changes to an event? Do you see a discrepancy in the event details we have on-site versus the primary? Let us know about it by commenting below! To help us address and review the issue as quickly as possible, please make sure ...
Hey all! I need to sell a pair of tickets I bought on StubHub, however I haven’t received the tickets yet and they are not set to be transferred to me until the day of the event. Can someone help me figure out how to sell the tickets in this situatio...
I just recently sold a Billie Eilish ticket for Detroit this coming Monday. Ticketmaster will not allow me to transfer the ticket. How do I get the ticket into the buyers hands...?
I bought tkts for The NY City Ballet online, the tkts was purchased at 3:30pm on my phone, I obviously was trying to buy tkts for the next show that was starting at 7pm, But instead I was sold tkts for a show that had started at 2pm and was almost ov...
If you notice a map is incorrect on our site, please post on this board and include the: - Event Name - Event Date - Link to the event on our site - A link to a correct map (if you have one) We will report all issues to our Mapping team but due to th...
Hello, did anyone have issues with getting a refund? I bought tickets for Taylor Swift Vienna concert that was canceled. I should have received a full refund, I did everything right. From my stubhub wallet, I have requested cash refund, on August I r...
It appears that AXS has disabled ticket transfers for these events - has anyone gotten word if transferring would eventually be enabled? Or if anyone has any alternative methods of getting people their tickets, please share. I sold 4 tickets to 3 dif...
Hi. I bought 4 wristbands for when we were young tour on 10/20. Sold the wristbands on stubhub, but to 3 different buyers. Plan to ship the bands tomorrow, but they came with 1 QR code to activate them. Should I still be the one to activate the bands...
Helloi have tickets for the upcoming Chris Brown concert in Brazil, but I don’t know where to purchase his fan membership card, someone please assist me. Rinnie
I listed TS tickets , chose 10/13 to deliver tickets! I just found out TM has a rule about selling TS tickets , can only transfer/resell 72 hours in advanceConcert on 11/3 , can transfer on 11/1 , how do I change transfer date ? I also have a buyer i...
I tried to list certain games from my season ticket wallet. However when i tried to add the Calgary Wranglers from the league list. The AHL is not found. Are you able to to add the AHL league onto my season ticket wallet list so i can start listing m...
Hi there. Looking at a ticket that states the section the seats are in. But it says row A_D. Having looked at other listings this is odd. Assume it means the tixs are anywhere from row A to D. Is this how you’d take it?
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!