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Map Errors on Site

If you notice a map is incorrect on our site, please post on this board and include the: - Event Name - Event Date - Link to the event on our site - A link to a correct map (if you have one) We will report all issues to our Mapping team but due to th...

Incorrect Event Info

Are you aware of recent changes to an event? Do you see a discrepancy in the event details we have on-site versus the primary? Let us know about it by commenting below! To help us address and review the issue as quickly as possible, please make sure ...

Phones are experiencing technical issues.

We are currently experiencing technical issues with our phone lines and are working to resolve them as soon as possible. If your event is within the next 24 hours please send a private message to @TeamStubHub and we'll be happy to help!

by Moderator Moderator
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Phones are experiencing technical issues.

We are currently experiencing technical issues with our phone lines and are working to resolve them as soon as possible. If your event is within the next 24 hours please send a private message to @TeamStubHub and we'll be happy to help!

by Moderator Moderator
  • 1 Likes
  • 1 Replies
  • 33 Views

StubHub Support

Does anyone know how to actually get ahold of StubHub??? They won't answer my call and the machine says they are closed right now but it's only 1pm (11am PST)

Bank not listed

I am trying to set up my account for direct deposit but my bank is not listed. Is there a way to add my bank?

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  • 4 Replies
  • 40 Views

Haven't Been Paid for Ticket Sale

I sold tickets for a show that took place on 9/21/2022. I still have not received payment. I received an email saying that I needed to reset my payment method, and did, but it still didn't go through, only for me to discover that I had to enter a who...

Integrations Team

This is a repost since my first one was deleted. I guess I have to keep posting until someone answers: Has anyone dealt with the constant reply of our "Integrations Team" works by the event date? I've purchased 3 sets of 2 tickets and 2 sets are rele...

Still haven't been paid for tickets sold Sept 10, 2022

Back story, I sold tickets for an event on Sept 3 for $270 and was double paid in error. I didn't even know I was double paid as I'd already moved the first payment from PayPal into my bank account. Then I received an email from StubHub that said I w...

Paper tickets should never be option on Stub Hub

Bought tickets for the SC v SC State game that was scheduled for Oct. 1. Due to the hurricane Ian, the game was rescheduled to this Thursday. I got screwed bc it was out of the 72 hours for resale for paper tickerts when got notification from Stubhub...

Updating Tax Information

I received a notification from StubHub indicating I needed to add information (SSN/TaxID) to receive payment for ticket sales. I logged into the sight, and added my info. But when I save, the view i blocked from my view. When I open it back up, none ...

Aew newark add name

For the aew 2 day pass in newark on 11/18 and 11/19, can you add the name full gear and rampage to it so it can be found more easily?

missing payment

I received an email notification 8 days ago that a payment had been made, with payment reference #. However there is no record at my bank of the payment. Is this typical or should I be concerned?

Section not listed

I'm trying to sell 2 tix to the Black Keys in Seattle on Oct 2, 2022 at Climate Pledge Arena (section 21) but the drop-down only has suites in double digits and the rest are 3 digit numbers.What am I supposed to do here? I'd prefer to resell with Stu...

Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here
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See a map that needs to be updated? Let us know here!

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