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Community activity

Incorrect Event Info

Are you aware of recent changes to an event? Do you see a discrepancy in the event details we have on-site versus the primary? Let us know about it by commenting below! To help us address and review the issue as quickly as possible, please make sure ...

Different seat numbers

I just bought tix and the seat number doesn’t match the way they name the seats. It says balcony and the number. But the theatre says balcony right and balcony left. How do I know if it’s real?

Invalid Ticket

Was just curious what the process was if I were to purchase an invalid ticket and be denied at the gate to a venue. Does StubHub simply trust the word of the buyer that they were actually turned away? Also is the turnaround time on a replacement tick...

Recouping what I paid when sellinf

I purchased two tickets for a CMA festival for $314 each, but with fees totaling about $179 plus taxes, it came to $881. If I resell the tickets for $314 each, will I get pay the full 881, or do I lose about $200 for the fees/taxes?

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When to adjust list price

I have Adele tickets listed for early March,If they don’t sell as the date approaches (a week or?) when should I reduce price,First time lister

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Add Event -The Sign in Sidney Brustein's Window

Hello, Please add The Sign in Sidney Brustein's Window as many dates for this play are already sold out and I have tickets to sell for February 25 and March 11 at 1:30pm.Brooklyn Academy of Music Harvey Theaterhttps://tickets.bam.org/production/?pid=...

Map Errors on Site

If you notice a map is incorrect on our site, please post on this board and include the: - Event Name - Event Date - Link to the event on our site - A link to a correct map (if you have one) We will report all issues to our Mapping team but due to th...

only option is General admission

Trying to sell tickets for a show at Vogue Theatre in Vancouver, the only option for my listing is General Admission?? Other listings show specific section and seats. How do I get the option to list specific seats?

HELP - Event today and multiple calls not fixing issues

I have tickets listed to an event this evening. The map is wrong and says floor general admission when its FLOOR section with specific rows and seats. I've called stubhub 5 times over the last couple of weeks to correct the map and or my listing but ...

Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here
Seller Services

Not seeing an event on site? Submit an Event Request!

See a map that needs to be updated? Let us know here!

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