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Taylor Swift-Upload to Increase Chances of Selling Help

Hi, I have a Taylor Swift ticket for sale. I recently got an email from StubHub saying that for Taylor Swift concerts the listing needs to be deleted and recreated because of an issue with not uploading tickets until a few days before the concert. Th...

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Incorrect Event Information

Are you aware of recent changes to an event? Do you see a discrepancy in the event details we have on-site versus the primary? Let us know about it by commenting below! To help us address and review the issue as quickly as possible, please make sure ...

Selling Tickets I’ve Not Yet Received

Hey all! I need to sell a pair of tickets I bought on StubHub, however I haven’t received the tickets yet and they are not set to be transferred to me until the day of the event. Can someone help me figure out how to sell the tickets in this situatio...

Map Errors on Site

If you notice a map is incorrect on our site, please post on this board and include the: - Event Name - Event Date - Link to the event on our site - A link to a correct map (if you have one) We will report all issues to our Mapping team but due to th...

Refund for canceled concert

Hello, did anyone have issues with getting a refund? I bought tickets for Taylor Swift Vienna concert that was canceled. I should have received a full refund, I did everything right. From my stubhub wallet, I have requested cash refund, on August I r...

When we were young tickets

Hi. I bought 4 wristbands for when we were young tour on 10/20. Sold the wristbands on stubhub, but to 3 different buyers. Plan to ship the bands tomorrow, but they came with 1 QR code to activate them. Should I still be the one to activate the bands...

Chris Brown

Helloi have tickets for the upcoming Chris Brown concert in Brazil, but I don’t know where to purchase his fan membership card, someone please assist me. Rinnie

Taylor swift tickets -resell

I listed TS tickets , chose 10/13 to deliver tickets! I just found out TM has a rule about selling TS tickets , can only transfer/resell 72 hours in advanceConcert on 11/3 , can transfer on 11/1 , how do I change transfer date ? I also have a buyer i...

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Season ticket wallet missing AHL

I tried to list certain games from my season ticket wallet. However when i tried to add the Calgary Wranglers from the league list. The AHL is not found. Are you able to to add the AHL league onto my season ticket wallet list so i can start listing m...

Seat location confusing

Hi there. Looking at a ticket that states the section the seats are in. But it says row A_D. Having looked at other listings this is odd. Assume it means the tixs are anywhere from row A to D. Is this how you’d take it?

transferring tickets

I am selling tickets and StubHub recommends I transfer tickets now. If I do that and they don't sell how do I get then back?

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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here
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