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Getting a refund Beware

I bought a parking pass on stubhub and was sent and email from Stubhub saying that it would be available 2.5 hours before the event, when it was not I reached out to the help chat and the queue wait was 4 hours, the parking pass wasn't made available...

Stubhub stole my money

I bought tickets for an event taking place in November. The seller delivered them as screenshots and they are fake. (I know this because I had bought the same exact seats from Ticketmaster that the seller sent to me.) Now stubhub is refusing to refun...

Map Errors on Site

If you notice a map is incorrect on our site, please post on this board and include the: - Event Name - Event Date - Link to the event on our site - A link to a correct map (if you have one) We will report all issues to our Mapping team but due to th...

Problem with selling my tickets

Hi, I bought two tickets to go to Olivia Rodrigo on the 9th of October in Melbourne Australia, We can't go and I need to sell tickets as soon as possible. When I click " sell tickets" and then I put price and click " Generate listening" Listening is ...

listing

the past two days every time I list tickets it says it might take 3 days to get tickets listed because of routine security checks ,this has never happend before the event is tonight ,whats with these routine security checks7911317797

Account Hacked

Has anyone had their Stub Hub account hacked? Someone fraudulently purchased a ticket on my account using my coupons on the account. This was reported to Stubhub 3 weeks ago and I have not had a response from Stubhub Canada. I spoke to a Joe in Custo...

Not my name on ticket

I bought a ticket to see Springsteen in Milan next summer. There was a notice that ID would be checked against the name on the ticket. I was naive enough to think that StubHub wouldn't be selling a ticket that I can't use but when I accessed the tick...

Reselling Tickets

Hi ThereI bough tickets on Stub Hub and am trying to resell . I want to have the tickets uploaded and ready to go, but currently the tickets are saved on my apple wallet. When I accepted the tickets from the Paciloan website I didn’t have an account ...

Listing Tickets on StubHub

Please note that StubHub automatically applies a filter for "Recommended Tickets" without the seller knowing that a filter has been applied. This means that if your tickets are not recommended, your tickets will not be viewed by the buyer. This appli...

Adding to google wallet

Recently bought a ticket for an upcoming Indiana Fever game. I can view the ticket when hitting claim button, but nothing happens when pressing button to add to google wallet. Any help on why, ir what to do? I would like to get it into my wallet befo...

orders

can you please help me out with the following orders ,every-time i call they tell me it's been escalated and its been over 6 weeks539276777,(buyers says they were side view but as you can see I uploaded proof of purchase,transfer and tickets and no w...

Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here
Seller Services

Not seeing an event on site? Submit an Event Request!

See a map that needs to be updated? Let us know here!

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