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Refund Credit

I got a covid credit from a cancelled concert, but I can’t use the discount on any of the tickets I’m looking at???? Am I doing something wrong here? Please help! I want to use the credit.

missing credits

My credits are gone from my account. Read on here about a glitch, followed the suggestion of who to contact with no response back, and cant get ahold of anyone at Stub Hub. Anyone got any other suggestions???


I sold my tickets on Saturday and shipped them same day. The UPS tracking # says the package is in transit and will deliver on Tuesday, but Stubhub still says unshipped. Will the package still deliver? How do i make it say that I shipped? I dont want...

Haven't recieved my refund for event cancellation

The foo fighters concert I was supposed to attend got cancelled due to covid-19 and I got an email saying the tickets would be refunded by May 31 and may take 3-5 business days to process. Its been 13 days and I still haven't gotten my refund.

Event Cancelled - Still Active on Stubhub

A show for the Kaytranada Bubba Tour has been cancelled - for the event next Sunday at Soma in San Diego. Here is the information from the venue:https://m.facebook.com/events/soma-san-diego/cancelled-kaytranada-at-soma-san-diego/960441484378861/StubH...

Billie Eilish

Billie Eilish concert was canceled And they told me the refund would be my credit card until May 31st. But nothing appears. How do I check about it. Contacting Stubhub customer service is impossible.

Disappearing Listings. Moderators???

I have counted 15 users on this forum who, within the past week, have reported that their ticket listings have vanished with no ability to recreate them (thus, losing control of their tickets). Many of these users (but not all) reported that their li...

NEW Incorrect Event Info

Are you aware of recent changes to an event? Do you see a discrepancy in the event details we have on-site versus the primary? Let us know about it by commenting below! To help us address and review the issue as quickly as possible, please make sure ...

Tickets never received

I ordered tickets Friday for an event on Saturday. Bank account was charged the correct amount. When the tickets had not come in by 3pm I called stubhub. Was on hold 3 hours with to no avail. Called today and automated machine said wait time was 45mi...

  • 5 Replies

Listing disappeared after editing

Now the tickets aren't showing up in an active listing but on the ballpark app and season ticket page it says nothing can be done because they are listed for resale. Any advice on how to resolve this? Are there technical issues going on right now? Th...

Sold Listings on "Get More Pricing Info" are gone

When I list tickets or even when considering purchasing ticket to sell, I check what tickets have sold for. It appears this feature is gone now. All of my listings only show Active Listings when I click on "Get More Pricing Info" and not Sold Listing...

  • 4 Replies

Harry styles tickets

Hello I’m orole and I was looking to sell my concert tickets to harry styles at the forum and wanted to see how it’s sell them on stubhub ?

Ticket listing disappeared

I've had tickets listed for today's (6/12) Cubs-Cards game for the past week. I modified the price a couple of times yesterday and now the listing no longer appears in the Listings or Sales sections of my account on the StubHub site or app. It also d...

  • 2 Replies
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