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Map Errors on Site

If you notice a map is incorrect on our site, please post on this board and include the: - Event Name - Event Date - Link to the event on our site - A link to a correct map (if you have one) We will report all issues to our Mapping team but due to th...

downloading tickets

hi i just bought tickets for the first time on stubhub and they got delivired in an email with a link to ticketone and they said that if i just click on the link rhey would get doenloaded and transfered to my E-wallet but i did that and nothing happe...

How to request for an event to be added

In order to request an event, you need to first click the "Sell" link on the top right-hand side of the website. Or follow this link. Type in the performer/artist/team "Bill Bellamy" for this example. Select from the drop-down menu, if available. If ...

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Incorrect Event Information

Are you aware of recent changes to an event? Do you see a discrepancy in the event details we have on-site versus the primary? Let us know about it by commenting below! To help us address and review the issue as quickly as possible, please make sure ...

Tickets' conditions are different

While I was browsing for tickets for this year's UCL final, I found that some tickets require the original purchaser's ID and others don't. Can you tell me the differences between these tickets? Also some tickets say tha it can't be reselled. What do...

Coldplay 24th May

I sold Coldplay concert ticket of 24th May. When can I expect payment transfer. No update from stubhub till now. Neither updated payment status in my account.

Old Email

I bought tickets and accepted them with a work email that has since been deleted. I changed my profile to show my new email but I know when the tickets are sent they will go to the old one I no longer have access to. I looked everywhere on the websit...

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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here
Seller Services

Not seeing an event on site? Submit an Event Request!

See a map that needs to be updated? Let us know here!

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