StubHub Community

This is our first Live Streaming event in the Community, and we want to make sure that you have all the tips and tricks you will need to take part in the action! Continue to read below to make sure that you are ready when we go live with Didi Gregorious on September, 16th! How do I know when the interview will be happening? This interview with Didi will take place Monday, September 16th, 2019 at 12:00 pm EST. We have created a downloadable calendar reminder for you to add to your calander, click to download and you'll be prompted to add to your native calendar application. You can download a reminder for your calendar from the side column on the main Backstage Pass page! How does the live stream work? We have a great team who will be working on-site at the event to ensure cameras are rolling, mics are loud and clear, and you are front row to all of the action. Once we go live, you may need to toggle the 'Live' option on the video to see what is happening in real-time, or you can choose to start the interview at the beginning and follow along. I want to ask Didi a question, how do I do that? This page will be the home for questions to be shared before and during Didi's interview. Feel free to start asking questions now! During the interview, you're also invited to post questions as Didi's and Daron's conversation is taking place. Daron and Didi will also be in the Community, reading your questions and answering as many as they can! We have our team of moderators here to help make sure questions are aligned with our Community Guidelines, and answer any troubleshooting questions you may have during the event. I'm not available during the scheduled Live interview, how do I watch it later? If you aren't able to see the interview with Didi live, we have you covered! The full interview, unedited, will be available right here after the day's events. Our team will also post timestamps of the interview highlights afterward, so you can jump to our favorite questions and topics covered. I have more questions that weren't covered here, how do I get the answers I need? Still have questions? Let us know! This is our first live stream interview, with many more to come. We want to know how we can help make these events easy and valuable for you. Please comment below, or private message one of our awesome moderators with any questions, comments or concerns you may have. We can't wait for you to join us on September 16th, as we welcome Didi Gregorius to our NY Flagship Office! ... View more

Mary Hill Sr. Manager of Social Experience   My name is Mary Hill and I am the Sr. Manager of Social Experience for the StubHub Community. I have been with StubHub for 6 years and the leader of our Social Media team for 5 years. I am passionate about our customers, their experiences, and our employees. We want to bring memories of a lifetime to our customers through the live experience. The StubHub Community is a place to talk about it! This space allows our customers to help other customers or to talk about where the best seats are, best performers, venues, etc. The sky is the limit on the conversations that can be had! The entire Social Care team is here to assist with anything you need! Hope to see you on the boards! Kelli S. Community Developer   Hello! My name is Kelli, and I've been the Community Developer here at StubHub since 2018. My day to day responsibilities are different everyday, but my main gig is making sure the community is in tip-top shape, squashing the bugs  and constantly looking for ways to improve the community with new features or design tweaks. When I'm not coding or designing, I am soaking up the beautiful PNW in Portland, OR, with my pup Griffin.   Katt W. Sr. Community Moderator   Hello, Community! My name is Katt; I’ve proudly been with StubHub since 2013 and working on the Social Media team since 2014. I’ve always loved interacting with our fans and getting to the bottom of tough resolutions. My partner and I are huge animals lovers and we have a lot of pets at home including a dog, a rabbit, cats, tarantulas, and reptiles. My favorite kinds of music are metal, punk, and industrial. Some of my absolute favorite concerts have been Iron Maiden, Motorhead (RIP Lemmy), Heart, and Red Fang. I’m not super into sports or theatre but I have been to a Boston Bruins game and to see Hamilton and both were amazing experiences! Sean F. Community Moderator   Hi, I’m Sean!  I’ve been working with StubHub since 2014 and on the Social Media team since February 2016. I am a huge fan of Liverpool (EPL), the Chicago Blackhawks, and the Chicago Bears. I have been DJing for the last 15 years, I love drawing, and I have a cat named Chainsaw. I look forward to engaging with all our new Community users!   Cameron J. Community Moderator   Hello fellow StubHub Community fans! My name is Cameron and I have been working in Social Media/Community for quite a few years now. But, I’ve been with the StubHub family since May of 2017! I root for the Seattle Seahawks, San Jose Sharks, and the Utah Jazz when it comes to sports. What I’m currently listening to really depends on my mood but most days it is punk or metal music.   Can’t wait to interact with you on our boards! Paul A. Community Moderator   Hey fam! I’m a Social Media Specialist with StubHub and I joined the eBay/StubHub team in 2015. I’m a guitar player and a music lover. I'm part-time professional musician and have even been featured on a national TV show. I donate my time once a month to play at a local homeless shelter and it's always an amazing experience.   I love almost all sports, but I'm really passionate about the NFL and international soccer. I've been a Denver Broncos fan since as far back as I can remember. Blessed to have been able to see John Elway play and win 2 Super Bowls! As for soccer, I'm all about Arsenal and Borussia Dortmund. Most of my free time is spent with my wife and two kids. Camping, playing music, and playing legos. That's my jam.   Welcome to the community and feel free to PM me any time! Ally D. Community Moderator   I have been working with StubHub since September of 2016 and have loved it so much because of how much of a fan I am! I am an avid concert go-er, traveler and pro wrestling fan. I try to go to at least 2 concerts a month and have traveled to places such as LA, Boston, and New York for them. I attend mostly pop punk concerts and festivals, but I enjoy all different genres of music. I am a huge WWE fan and have attended plenty of house shows, live events, as well as Pay Per Views including Wrestlemania & SummerSlam! I love connecting with fans and helping them get tickets to amazing experiences much like the ones I’ve had!! Nikki M. Community Moderator   Hi there, I’m Nikki! I’ve been with the company since August 2015 and have loved seeing the continuous growth. Much experience in different departments and now proud to call social, home. I love live music and going to shows. I met Tori Kelly this year (meet and greet) and am now a strong believer that you can go to concerts alone. It’s the best! My go-to music genre is pop or pretty much anything with a good beat. I’m all over the place with favorite bands/artists. Definitely a die-hard My Favorite Murder fan and would kill to see one of their live shows #SSDGM #Murderino. **Shameless plug for Karen and Georgia to come to my hometown** When I’m not at StubHub, you can catch me @ the gym lifting heavy things or hanging out with my dogs, Navigator and Winston. Lucky dog mama!   Garrett D. Community Moderator   Hi, I’m Garrett. I started working at eBay in 2013, and moved over to StubHub in 2017. I am a proud owner of a newly build home, I’m engaged, and I’m a lover of animals and live events. Our little family consists of me and my fiancé, our cute Bengal cat, Kaya, and our 7 month old Boxer puppy, Jax. We love traveling and anything Disney. I love working for a company that truly cares about their customers and that wants to do the right thing.   Diana R. Community Moderator   Hi! I joined the StubHub family in December 2017 and became a member of the Social Media/Community team in July 2018. Customer Service has been my true passion for 14 years and I get a lot of self-worth and pride from my work. It is an excellent feeling to unwind a complex issue and alleviate stress for someone else. I am lucky to be a mother to two hilarious, gorgeous, and energetic kids (and my ball python Shmoney). Fun fact: My husband also works for StubHub. As a fan I gravitate toward a diverse variety of music, but also enjoy theatre and comedy. Send me a private message if I can help with anything you need on our site or service, I’m always happy to help a fan! Jake K. Community Moderator    Hey! Started my journey with the StubHub family back in 2017 and it has been such an amazing experience! Big fan of live music, and i personally enjoy speaking about live experiences with others. I'm a huge fan of Ska Punk as well, and you can catch me watching the Steeler's games on Sunday's. Can't wait to interact with all of you! Amanda B. Community Moderator   Hi! My name is Amanda and I’ve been with StubHub since November 2017. I’ve been on the Social Media/Community team since December 2018. I’m a fan of sports and love going to games!! Hockey is my favorite game to see live, but I will go to any game I have the chance to go to! My teams are the Eagles, Detroit Redwings, Oregon Ducks, Yankees, Portland Trail Blazers (and I cheer for all local Salt Lake teams) – and yes, I’ve lived in all of these places, so I adopted my teams as I moved around the US 😊 Very excited to help in any way that I can! Maria A. Community Moderator   Hello! My name is Maria. I’ve worked with StubHub since July of 2017, and I’ve loved every moment of it! I’ve been a part of the Community/ Social Media team since December of 2018. I couldn’t ask for a better team to be a part of! I was born in Long Beach, California but I was raised in Salt Lake City, Utah. I love to spend my time with my family. My husband and my two toddlers are my life! When I’m not spending time with them, I enjoy going to local sporting events and shows. I’m also a HUGE Oakland Raiders fan!! #RaiderClan!   .noBorder { border:none !important; } ... View more

      If you purchased US Open Tennis tickets with pick-up as the delivery method, you can pick your tickets up from our Service Center starting 3 hours prior to the start of the session and up to 2 hours after the start of the session. Please do not arrive earlier than 3 hours prior to your session, as we cannot guarantee your tickets will be available for pick-up.   If you purchased Mobile tickets, your tickets will be available in the StubHub app or in your StubHub account on your phone immediately after purchase or by the specified date in your confirmation email. If you purchased tickets with Mobile transfer as the delivery method, please follow the instructions in your confirmation email to accept the transfer once tickets are made available. Your phone is your ticket. Printed tickets will not be accepted. Download the StubHub app for the easiest way to access your tickets and gain entry.   If you purchased tickets with UPS as the delivery method, your tickets will be delivered by the specified date to the postal address you provided.   StubHub’s Service Center & Ticket Pick-up is located at the following address: Citi Field Bullpen Gate Box Office 38-20 Seaver Way (previously 126th St but renamed to Seaver Way) Flushing, NY 11368   Our Service Center is a 5 minute walk from the Mets-Willets Point station and a half-mile walk (10 minutes) to the Billie Jean King National Tennis Center. For those of you eager not to waste time and want to avoid walking in the heat, StubHub will have pedicabs with chill towels running back and forth between the station and our Service Center for the exclusive use of our buyers.   In addition to picking up tickets, you can also utilize our Service Center to sell tickets should you have a change in plan and not be able to attend. We’ll have local experts there to help you with any other ticketing needs whether it be more tickets for the US Open or perhaps you’ll want to grab a Mets game or a show when you’re in town. The US Open doesn’t have to be a once-in-a-lifetime experience. ... View more

    StubHub is partnering with Fitbit to offer fans $10 in rewards for every 5k steps recorded on any Fitbit product (watch or app alone).   This sounds too good to be true. Is this legit? Yes! We are piloting a new partnership with Fitbit and we hope you love this program.   How to I participate? Opt-in to this promotion through the link below. http://bit.ly/FestivalChallenge   Why isn't the Challenge showing up on my Fitbit app? The ‘SubHub Festival Challenge’ will be announced on July 30 th and will show up on your Fitbit app thereafter.   What if I don’t have a Fitbit? You can participate by using the Fitbit app only. Set your device to ‘Mobile Track’ in the app. https://help.fitbit.com/articles/en_US/Help_article/1875   Do I need to have purchased a Lollapalooza 2019 ticket from StubHub? Yes. 4-day or single day passes.   When will I get my rewards? Reward codes will be emailed to you each day. Make sure you are opted-in to marketing communications within My Account.   Terms and conditions Earn a $10 FanCode for every 5,000 daily steps on your Fitbit product during the hours of the Lollapalooza Festival (11 a.m. to 10 p.m. GMT) and within Lollapalooza Festival grounds. Maximum prize is $120 in FanCodes for the length of the festival (max $30 per day for 15k+ steps per day). StubHub will issue a maximum total of $50,000 worth of rewards. First come first served. You must opt-into the StubHub Festival Challenge by clicking on the link and opting-in via the Fitbit App. Must have a valid StubHub account to participate and have purchased a Lollapalooza Festival: 4-day or single day pass from StubHub. FanCodes are emailed to the email address linked to your StubHub account within 24 hours after all conditions have been verified. Reward expires on 9/1/2019. This offer cannot be combined with other offers. No cash value. StubHub may modify or discontinue offer without notice. Void where prohibited. ... View more

NO PURCHASE NECESSARY TO ENTER, WIN OR CLAIM A PRIZE. A PURCHASE or payment WILL NOT INCREASE AN ENTRANT’s CHANCES OF WINNING.   The StubHub ® Sell To Win College Football Sweepstakes (“Sweepstakes”) is sponsored by StubHub, Inc. (“Sponsor”), 199 Fremont Street, Floor 4, San Francisco, CA 94105.   Sweepstakes Period: The Sweepstakes begins on August 1, 2019 at 12:00 PM Pacific Time (“PT”) and ends on November 30, 2019 at 11:59:59 PM PT (“Sweepstakes Period”). The Sponsor’s computer is the Sweepstakes official clock.   Eligibility: This Sweepstakes is open only to legal residents of one of the fifty (50) United States (including the District of Columbia) who are at least eighteen (18) years old at the time of entry. Brokers are not eligible for this Sweepstakes.  Employees of Sponsor, Jebbit Inc., the independent third party administering the Sweepstakes (“Administrator”), and each of their respective parent companies, subsidiaries, affiliates, advertising and promotion agencies (collectively, “Sweepstakes Entities”) and each of their immediate family members (g., spouse, parent, child, sibling, and their respective spouses and the “steps” of each, regardless of where they reside) and persons living in the same household of each, whether or not related, are not eligible to enter or win.  All federal, state, and local laws apply.  Void where prohibited or restricted by law. Participation constitutes entrant’s full and unconditional agreement to these Official Rules and Sponsor’s decisions and interpretations, which are final and binding in all matters related to the Sweepstakes.  For purposes of the Sweepstakes, an entrant’s residential address and e-mail address will be the physical address and e-mail address submitted at the time of entry. Entrants will not be allowed to change their physical address or e-mail address.   HOW TO ENTER THE SWEEPSTAKES: During the Sweepstakes Period, there are two (2) ways to enter the Sweepstakes:   A. Survey and Sell Tickets Entry: During the Sweepstakes Period, an eligible entrant must complete both of the following actions to receive an entry into the Sweepstakes:   i. Complete A Survey: During the Sweepstakes Period, an entrant may visit https://stubhub.jebbit.com/u7pe7df1?L=Email&JC=Rules (the “Website”) and complete a short survey (“Survey”). Once an entrant’s Survey is submitted, he/she must complete and submit the registration form including, but not limited to: his/her first and complete last name (no initials), valid e-mail address associated with his/her StubHub account, telephone number, street address (no P.O. Boxes will be allowed), city, state, and ZIP Code. AND   ii. Sell College Football Team Tickets: Between July 23, 2019 and November 30, 2019, an entrant may complete, as the seller, a purchase transaction of tickets to a College football team game (“Seller Transaction”). Seller Transactions must be completed by 11:59:59 PM PT on November 30, 2019 to be valid. Upon completion of both the Survey and a Seller Transaction, the entrant will receive one (1) entry into the Sweepstakes. Both actions must be completed during the Sweepstakes Period in order to be valid, however, it does not matter in which order these actions are taken. B. Mail-In Entry: To receive an entry without completing the Survey or a Seller Transaction, n eligible entrant may hand-write his/her complete name (no initials), valid e-mail address, street address (P.O. Boxes not accepted), city, state, ZIP code, telephone number, and date of birth (MM/DD/YYYY) on a 3½”x5” card (“Mail-In Entry”) and mail it with sufficient postage to: StubHub College Football Sellers Sweepstakes, P.O. Box 251328, West Bloomfield, MI 48325.  All Mail-In Entries must be postmarked no later than November 30, 2019, and received on or before December 7, 2019, in order to be eligible. Mail-In Entries must be legibly hand-written. Mechanical reproductions, postage-due, Mail-In Entries mailed in an envelope or sent in excess of the entry limits set forth below will not be accepted. Mail-In Entries received without a verifiable and legible return address will be deemed incomplete and not valid entries   Limit:  Regardless of method of entry, there is a limit of one (1) entry per entrant during the entire Sweepstakes Period. An entrant will receive no more than one (1) entry during the Sweepstakes Period. If more than one (1) entry is received from the same person, telephone number and/or e-mail address, the entries and the person may, at the Sponsor’s sole discretion, be disqualified.   RANDOM DRAWING: On or around December 9, 2019 the Administrator will randomly select five (5) potential winners from among all eligible entries received. Each winner is considered a potential winner pending verification of his/her eligibility and compliance with these Official Rules.   Prizes, approximate retail value (“ARV”), and odds of winning: A. Prizes (5): Each winner will receive a $2,000 StubHub eGift Card that may be used to purchase tickets to his/her choice of college football bowl game. The ARV of each prize is $2,000. Travel is not included in the prize. StubHub eGift Card is subject to all terms and conditions found at https://www.stubhub.com/gift-cards/ . Sponsor is not responsible if any event is delayed, postponed, or canceled for any reason. Each winner is solely responsible for purchasing the event tickets after receiving the prize. The Sweepstakes Entities make no representation or warranty whatsoever regarding the price, location and availability of the event tickets. If event tickets cost more than the value of the prize, no additional amounts will be awarded. Each winner will not receive compensation from Sponsor for tickets that a winner is unable to use due to cancellation of an event. If a winner is able to successfully purchase event tickets, the winner agrees that event admission is awarded pursuant to a revocable, nontransferable license that is personal to that winner, and may not be sold, resold, auctioned, bartered, assigned, exchanged, placed in commerce, transferred, given away, donated or otherwise conveyed. Each winner and/or his/her guest(s) (if any) understand that they may be removed or denied entry to an event if either winner or his/her guest(s) violates the previous restrictions or engages in a disruptive manner, or with intent to abuse, threaten or harass any other person at the event. B. Total ARV: The total ARV of all available prizes is $10,000. C. Odds of Winning: The odds of winning a prize depend on the number of eligible Sweepstakes entries received during the Sweepstakes Period.   HOW TO CLAIM A PRIZE: After the random drawing, Administrator will notify each potential winner via e-mail at the e-mail address provided at the time of entry. Before being declared a winner the potential winner will be required to sign and execute an Affidavit of Eligibility/Liability & Publicity Release and tax acknowledgment (“Affidavit”). The potential winner must return a fully executed and notarized Affidavit to the Sponsor or its authorized designee within three (3) calendar days from the date it is postmarked as being sent to the potential winner or the prize may (in Sponsor’s sole discretion) be forfeited. If a potential winner is disqualified, found to be ineligible or not in compliance with these Official Rules, declines to accept a prize, or fails to return an executed and notarized Affidavit within the three (3) calendar day deadline, the prize may be forfeited. If the prize is forfeited, the prize may be awarded to an alternate winner, selected in a random drawing from among all remaining eligible entries, as determined by Sponsor in its sole discretion. If, after a good-faith attempt, Sponsor is unable to award or deliver a prize, the prize may not be re-awarded. Sponsor will attempt to notify each potential winner as set forth above, but Sponsor is not responsible for any undelivered e-mails, including without limitation e-mails that are not received because of a winner’s privacy or spam filter settings which may divert any Sweepstakes e-mail, including any winner notification e-mail, to a spam or junk folder. Prizes that are unclaimed, unredeemed, or returned as undeliverable will not be awarded. Each prize is non-transferable and no prize substitution, exchange or cash equivalent will be allowed, except by Sponsor, who reserves the right to substitute a prize of equal or greater value in case of unavailability of the prize or force majeure, at Sponsor’s sole and absolute discretion. Prizes will be e-mailed to each winner within one (1) week of verification. Sweepstakes Entities shall not be held responsible for any delays in awarding the prize for any reason. Prizes will only be awarded to verified winners.   Limitation of Liability: By participating in this Sweepstakes, entrants agree that the Sweepstakes Entities and each of their respective affiliates, subsidiaries, representatives, consultants, contractors, legal counsel, advertising, public relations, promotional, fulfillment and marketing agencies, website providers and each their respective officers, directors, stockholders, employees, representatives, designees and agents (“Released Parties”) are not responsible for: (i) lost, late, incomplete, stolen, misdirected, postage due or undeliverable e-mail/text notifications or postal mail; (ii) any computer, telephone, satellite, cable, network, electronic or Internet hardware or software malfunctions, failures, connections, or availability; (iii) garbled, corrupt or jumbled transmissions, service provider/network accessibility, availability or traffic congestion; (iv) any technical, mechanical, printing or typographical or other error; (v) the incorrect or inaccurate capture of registration information or the failure to capture, or loss of, any such information; (vi) any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, technical error, theft or destruction or unauthorized access to the Sweepstakes; (vii) any injury or damage, whether personal or property, to entrants or to any person's computer related to or resulting from participating in the Sweepstakes and/or accepting a prize; and (viii) entries that are late, forged, lost, misplaced, misdirected, tampered with, incomplete, deleted, damaged, garbled or otherwise not in compliance with the Official Rules. Further, the Sweepstakes Entities are not responsible for any unanswered or undeliverable winner notifications.      By entering the Sweepstakes, each entrant agrees: (i) to be bound by these Official Rules, including entry requirements; (ii) to waive any rights to claim ambiguity with respect to these Official Rules; (iii) to waive all of his/her rights to bring any claim, action or proceeding against any of the Released Parties in connection with the Sweepstakes; and (iii) to forever and irrevocably agree to release and hold harmless each of the Released Parties from any and all claims, lawsuits, judgments, causes of action, proceedings, demands, fines, penalties, liability, costs and expenses (including, without limitation, reasonable attorneys’ fees) that may arise in connection with: (a) the Sweepstakes, including, but not limited to, any Sweepstakes-related activity or element thereof, and the entrant’s entries, participation or inability to participate in the Sweepstakes; (b) the violation of any third-party privacy, personal, publicity or proprietary rights; (c) acceptance, attendance at, receipt, travel related to, participation in, delivery of, possession, defects in, use, non-use, misuse, inability to use, loss, damage, destruction, negligence or willful misconduct in connection with the use of a prize (or any component thereof); (d) any change in the prizing (or any components thereof); (e) human error; (f) any wrongful, negligent, or unauthorized act or omission on the part of any of the Released Parties; (g) lost, late, stolen, misdirected, damaged or destroyed prizing (or any element thereof); or (h) the negligence or willful misconduct by entrant. If, for any reason, the Sweepstakes is not capable of running as planned, Sponsor reserves the right, at its sole and absolute discretion, to cancel, terminate, modify or suspend the Sweepstakes and/or proceed with the Sweepstakes, including the selection of a winner in a manner it deems fair and reasonable, including the selection of a winner from among eligible entries received prior to such cancellation, termination, modification or suspension. In no event will more prizes be awarded than are stated in these Official Rules. In the event that, due to technical, typographical, mechanical, administrative, printing, production, computer or other errors, there are more winners than are stated in these Official Rules, a random drawing among the claimants will be held to determine the winner. WITHOUT LIMITING THE FOREGOING, EVERYTHING REGARDING THIS SWEEPSTAKES, INCLUDING THE PRIZES, IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.   DISPUTES: THIS SWEEPSTAKES IS GOVERNED BY, AND WILL BE CONSTRUED IN ACCORDANCE WITH, THE LAWS OF THE STATE OF MICHIGAN, AND THE FORUM AND VENUE FOR ANY DISPUTE SHALL BE IN THE OAKLAND COUNTY, MICHIGAN. IF THE CONTROVERSY OR CLAIM IS NOT OTHERWISE RESOLVED THROUGH DIRECT DISCUSSIONS OR MEDIATION, IT SHALL THEN BE RESOLVED BY FINAL AND BINDING ARBITRATION ADMINISTERED BY JAMS IN ACCORDANCE WITH ITS ARBITRATION RULES AND PROCEDURES OR SUBSEQUENT VERSIONS THEREOF (“JAMS RULES”). THE JAMS RULES FOR SELECTION OF AN ARBITRATOR SHALL BE FOLLOWED, EXCEPT THAT THE ARBITRATOR SHALL BE EXPERIENCED AND LICENSED TO PRACTICE LAW IN MICHIGAN. ALL PROCEEDINGS BROUGHT PURSUANT TO THIS PARAGRAPH WILL BE CONDUCTED IN OAKLAND COUNTY, MICHIGAN. THE REMEDY FOR ANY CLAIM SHALL BE LIMITED TO ACTUAL DAMAGES, AND IN NO EVENT SHALL ANY PARTY BE ENTITLED TO RECOVER PUNITIVE, EXEMPLARY, CONSEQUENTIAL OR INCIDENTAL DAMAGES OR HAVE DAMAGES MULTIPLIED OR OTHERWISE INCREASED, INCLUDING ATTORNEYS’ FEES OR OTHER SUCH RELATED COSTS OF BRINGING A CLAIM, OR TO RESCIND THIS AGREEMENT OR SEEK INJUNCTIVE OR ANY OTHER EQUITABLE RELIEF. ENTRANTS AGREE THAT THE RIGHTS AND OBLIGATIONS OF ANY ENTRANT AND/OR SWEEPSTAKES ENTITIES AND/OR ANY OTHER PARTY SHALL BE RESOLVED INDIVIDUALLY, WITHOUT RESORT TO ANY FORM OF CLASS ACTION. ANY DEMAND FOR ARBITRATION MUST BE FILED WITHIN ONE (1) YEAR FROM THE END OF THE SWEEPSTAKES PERIOD, OR THE CAUSE OF ACTION SHALL BE FOREVER BARRED.   PRIVACY: Sponsor’s privacy policy is available at https://www.stubhub.com/legal/?section=pp.    Publicity Rights: By participating in this Sweepstakes, each entrant agrees to allow the Sponsor and Sponsor’s designee the perpetual right to use his/her name, address (city and state), biographical information, likeness, picture and other information and content provided in connection with the Sweepstakes for promotion, trade, commercial, advertising and publicity purposes in all media worldwide including, but not limited to, on television and the Internet, without notice, review or approval and without additional compensation, except where prohibited by law.   General: Any attempted form of participation in this Sweepstakes other than as described herein is void. Sponsor and Administrator reserve the right to disqualify any entrant found or suspected, in their sole and absolute discretion, to be tampering with the operation of the Sweepstakes; to be acting in violation of these Official Rules; or to be acting in an unsportsmanlike manner or with the intent to disrupt the normal operation of this Sweepstakes. Any attempted form of participation in this Sweepstakes other than as in these Official Rules is void. If it is discovered that a person has registered or attempted to register more than once using multiple phone numbers, e-mail addresses, residential addresses, multiple identities, IP addresses, use of proxy servers, or like methods, all of that person’s entries will be declared null and void and that person will not be awarded any prize that he/she might have been entitled to receive. Any use of robotic, automatic, macro, programmed, third party or like methods to participate in the Sweepstakes will void any attempted participation effected by such methods and the disqualification of the individual utilizing the same. Entrants and/or potential winners may be required to provide proof of identification and eligibility as required by Sponsor or Administrator In the event of a dispute as to the identity of a winner, the winning entry will be declared made by the authorized account holder of the e-mail address submitted on the registration form associated with such entry. "Authorized account holder" is defined as the natural person who is assigned to an e-mail address by an Internet access provider, online service provider or other organization (e.g., business, educational institution) that is responsible for assigning email addresses for the domain associated with the submitted email address. Each entrant may be required to show proof of being an authorized account holder. CAUTION:  ANY ATTEMPT TO DELIBERATELY DAMAGE ANY WEBSITE OR UNDERMINE THE LEGITIMATE OPERATION OF THE SWEEPSTAKES IS A VIOLATION OF CRIMINAL AND CIVIL LAWS. SHOULD SUCH AN ATTEMPT BE MADE, THE SPONSOR RESERVES THE RIGHT TO SEEK DAMAGES OR OTHER REMEDIES FROM ANY SUCH PERSON(S) RESPONSIBLE FOR THE ATTEMPT TO THE FULLEST EXTENT PERMITTED BY LAW. If any provision of these Official Rules or any word, phrase, clause, sentence, or other portion thereof should be held unenforceable or invalid for any reason, then that provision or portion thereof shall be modified or deleted in such manner as to render the remaining provisions of these Official Rules valid and enforceable. The invalidity or unenforceability of any provision of these Official Rules or the prize documents will not affect the validity or enforceability of any other provision. No entrant shall have the right to modify or amend these Official Rules. Sponsor’s failure to enforce any term of these Official Rules shall not constitute a waiver of that provision and such provision shall remain in full force and effect. All entries and/or materials submitted become the property of Sponsor and will not be returned. In the event of any conflict with any Sweepstakes details contained in these Official Rules and Sweepstakes details contained in any promotional materials (including but not limited to point of sale, television and print advertising, promotional packaging and other promotional media), the details of the Sweepstakes as set forth in these Official Rules shall prevail.   Winners List:  For a list of winners, interested individuals should mail a self-addressed stamped business envelope to: Winners List, StubHub Sell To Win College Football Sweepstakes, P.O. Box 251328, West Bloomfield, MI 48325. Winner List requests must be received no later than January 29, 2020.   © 2019, StubHub, Inc. All rights reserved. ... View more

NO PURCHASE NECESSARY TO ENTER, WIN OR CLAIM THE PRIZE. A PURCHASE or payment WILL NOT INCREASE AN ENTRANT’s CHANCES OF WINNING.   The StubHub ® Football Sellers Sweepstakes (“Sweepstakes”) is sponsored by StubHub, Inc. (“Sponsor”), 199 Fremont Street, Floor 4, San Francisco, CA 94105.   Sweepstakes Period: The Sweepstakes begins on August 1, 2019 at 12:00 PM Pacific Time (“PT”) and ends on December 29, 2019 at 11:59:59 PM PT (“Sweepstakes Period”). The Sponsor’s computer is the Sweepstakes official clock.   Eligibility: This Sweepstakes is open only to legal residents of one of the fifty (50) United States (including the District of Columbia) who are at least eighteen (18) years old at the time of entry. Brokers are not eligible for this Sweepstakes. Employees of Sponsor, Jebbit Inc., the independent third party administering the Sweepstakes (“Administrator”), and each of their respective parent companies, subsidiaries, affiliates, advertising and promotion agencies (collectively, “Sweepstakes Entities”) and each of their immediate family members (g., spouse, parent, child, sibling, and their respective spouses and the “steps” of each, regardless of where they reside) and persons living in the same household of each, whether or not related, are not eligible to enter or win.  All federal, state, and local laws apply.  Void where prohibited or restricted by law. Participation constitutes entrant’s full and unconditional agreement to these Official Rules and Sponsor’s decisions and interpretations, which are final and binding in all matters related to the Sweepstakes.  For purposes of the Sweepstakes, an entrant’s residential address and e-mail address will be the physical address and e-mail address submitted at the time of entry. Entrants will not be allowed to change their physical address or e-mail address.   HOW TO ENTER THE SWEEPSTAKES: During the Sweepstakes Period, there are two (2) ways to enter the Sweepstakes:   A. Survey and Sell Tickets Entry: During the Sweepstakes Period, an eligible entrant must complete both of the following actions to receive an entry into the Sweepstakes:   i. Complete A Survey: During the Sweepstakes Period, an entrant may visit https://stubhub.jebbit.com/o0lkcbnf?L=Email&JC=Rules (the “Website”) and complete a short survey (“Survey”). Once an entrant’s Survey is submitted, he/she must complete and submit the registration form including, but not limited to: his/her first and complete last name (no initials), valid e-mail address, telephone number, street address (no P.O. Boxes will be allowed), city, state, and ZIP Code. Seller Transactions must be completed by 11:59:59 PM PT on December 29, 2019 to be valid.   AND     ii. Sell NFL Tickets: Between July 23, 2019 and November 30, 2019, an entrant may complete, as the seller, a purchase transaction of tickets to a professional football team game (“Seller Transaction”). Seller Transactions must be completed by 11:59:59 PM PT on December 29, 2019 to be valid.    Upon completion of both the Survey and a Seller Transaction, the entrant will receive one (1) entry into the Sweepstakes. Both actions must be completed during the Sweepstakes Period in order to be valid, however, it does not matter in which order these actions are taken.   B. Mail-In Entry: To receive an entry without completing the Survey or a Seller Transaction, n eligible entrant may hand-write his/her complete name (no initials), valid e-mail address, street address (P.O. Boxes not accepted), city, state, ZIP code, telephone number, and date of birth (MM/DD/YYYY) on a 3½”x5” card (“Mail-In Entry”) and mail it with sufficient postage to: StubHub Football Sellers Sweepstakes, P.O. Box 251328, West Bloomfield, MI 48325.  All Mail-In Entries must be postmarked no later than December 29, 2019, and received on or before January 8, 2020, in order to be eligible.   Mail-In Entries must be legibly hand-written. Mechanical reproductions, postage-due, Mail-In Entries mailed in an envelope or sent in excess of the entry limits set forth below will not be accepted. Mail-In Entries received without a verifiable and legible return address will be deemed incomplete and not valid entries   Limit:  Regardless of method of entry, there is a limit of one (1) entry per entrant during the entire Sweepstakes Period. An entrant will receive no more than one (1) entry during the Sweepstakes Period. If more than one (1) entry is received from the same person, telephone number and/or e-mail address, the entries and the person may, at the Sponsor’s sole discretion, be disqualified.   RANDOM DRAWING: On or around January 9, 2020 the Administrator will randomly select one (1) potential winner from among all eligible entries received. The winner is considered a potential winner pending verification of his/her eligibility and compliance with these Official Rules.   Prize, approximate retail value (“ARV”), and odds of winning:   A. Prize (1): The winner will receive a $10,000 StubHub eGift Card that may be used to purchase Super Bowl tickets. The ARV of the prize is $10,000. Travel is not included in the prize. StubHub eGift Card is subject to all terms and conditions found at https://www.stubhub.com/gift-cards/ . Sponsor is not responsible if any event is delayed, postponed, or canceled for any reason. The winner is solely responsible for purchasing the event tickets after receiving the prize. The Sweepstakes Entities make no representation or warranty whatsoever regarding the price, location and availability of the event tickets. If event tickets cost more than the value of the prize, no additional amounts will be awarded. Winner will not receive compensation from Sponsor for tickets that the winner is unable to use due to cancellation of an event. If the winner is able to successfully purchase event tickets, the winner agrees that event admission is awarded pursuant to a revocable, nontransferable license that is personal to that winner, and may not be sold, resold, auctioned, bartered, assigned, exchanged, placed in commerce, transferred, given away, donated or otherwise conveyed. Winner and/or his/her guest(s) (if any) understand that they may be removed or denied entry to an event if either winner or his/her guest(s) violates the previous restrictions or engages in a disruptive manner, or with intent to abuse, threaten or harass any other person at the event.   B. Odds of Winning: The odds of winning the prize depend on the number of eligible Sweepstakes entries received during the Sweepstakes Period.   HOW TO CLAIM THE PRIZE: After the random drawing, Administrator will notify the potential winner via e-mail at the e-mail address provided on the Survey or the Mail-In Entry (depending on how the potential winner entered). Before being declared the winner the potential winner will be required to sign and execute an Affidavit of Eligibility/Liability & Publicity Release and tax acknowledgment (“Affidavit”). The potential winner must return a fully executed and notarized Affidavit to the Sponsor or its authorized designee within three (3) calendar days from the date it is postmarked as being sent to the potential winner or the prize may (in Sponsor’s sole discretion) be forfeited. If a potential winner is disqualified, found to be ineligible or not in compliance with these Official Rules, declines to accept a prize, or fails to return an executed and notarized Affidavit within the three (3) calendar day deadline, the prize may be forfeited. If the prize is forfeited, the prize may be awarded to an alternate winner, selected in a random drawing from among all remaining eligible entries, as determined by Sponsor in its sole discretion. If, after a good-faith attempt, Sponsor is unable to award or deliver a prize, the prize may not be re-awarded. Sponsor will attempt to notify the potential winner as set forth above, but Sponsor is not responsible for any undelivered e-mails, including without limitation e-mails that are not received because of a winner’s privacy or spam filter settings which may divert any Sweepstakes e-mail, including any winner notification e-mail, to a spam or junk folder. Any prize that is unclaimed, unredeemed, or returned as undeliverable will not be awarded. The prize is non-transferable and no prize substitution, exchange or cash equivalent will be allowed, except by Sponsor, who reserves the right to substitute a prize of equal or greater value in case of unavailability of the prize or force majeure, at Sponsor’s sole and absolute discretion. Prize will be e-mailed to the winner within 1 week of verification. Sweepstakes Entities shall not be held responsible for any delays in awarding the prize for any reason. The prize will only be awarded to a verified winner.   Limitation of Liability: By participating in this Sweepstakes, entrants agree that the Sweepstakes Entities and each of their respective affiliates, subsidiaries, representatives, consultants, contractors, legal counsel, advertising, public relations, promotional, fulfillment and marketing agencies, website providers and each their respective officers, directors, stockholders, employees, representatives, designees and agents (“Released Parties”) are not responsible for: (i) lost, late, incomplete, stolen, misdirected, postage due or undeliverable e-mail/text notifications or postal mail; (ii) any computer, telephone, satellite, cable, network, electronic or Internet hardware or software malfunctions, failures, connections, or availability; (iii) garbled, corrupt or jumbled transmissions, service provider/network accessibility, availability or traffic congestion; (iv) any technical, mechanical, printing or typographical or other error; (v) the incorrect or inaccurate capture of registration information or the failure to capture, or loss of, any such information; (vi) any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, technical error, theft or destruction or unauthorized access to the Sweepstakes; (vii) any injury or damage, whether personal or property, to entrants or to any person's computer related to or resulting from participating in the Sweepstakes and/or accepting a prize; and (viii) entries that are late, forged, lost, misplaced, misdirected, tampered with, incomplete, deleted, damaged, garbled or otherwise not in compliance with the Official Rules. Further, the Sweepstakes Entities are not responsible for any unanswered or undeliverable winner notifications. By entering the Sweepstakes, each entrant agrees: (i) to be bound by these Official Rules, including entry requirements; (ii) to waive any rights to claim ambiguity with respect to these Official Rules; (iii) to waive all of his/her rights to bring any claim, action or proceeding against any of the Released Parties in connection with the Sweepstakes; and (iii) to forever and irrevocably agree to release and hold harmless each of the Released Parties from any and all claims, lawsuits, judgments, causes of action, proceedings, demands, fines, penalties, liability, costs and expenses (including, without limitation, reasonable attorneys’ fees) that may arise in connection with: (a) the Sweepstakes, including, but not limited to, any Sweepstakes-related activity or element thereof, and the entrant’s entries, participation or inability to participate in the Sweepstakes; (b) the violation of any third-party privacy, personal, publicity or proprietary rights; (c) acceptance, attendance at, receipt, travel related to, participation in, delivery of, possession, defects in, use, non-use, misuse, inability to use, loss, damage, destruction, negligence or willful misconduct in connection with the use of a prize (or any component thereof); (d) any change in the prizing (or any components thereof); (e) human error; (f) any wrongful, negligent, or unauthorized act or omission on the part of any of the Released Parties; (g) lost, late, stolen, misdirected, damaged or destroyed prizing (or any element thereof); or (h) the negligence or willful misconduct by entrant. If, for any reason, the Sweepstakes is not capable of running as planned, Sponsor reserves the right, at its sole and absolute discretion, to cancel, terminate, modify or suspend the Sweepstakes and/or proceed with the Sweepstakes, including the selection of a winner in a manner it deems fair and reasonable, including the selection of a winner from among eligible entries received prior to such cancellation, termination, modification or suspension. In no event will more prizes be awarded than are stated in these Official Rules. In the event that, due to technical, typographical, mechanical, administrative, printing, production, computer or other errors, there are more winners than are stated in these Official Rules, a random drawing among the claimants will be held to determine the winner. WITHOUT LIMITING THE FOREGOING, EVERYTHING REGARDING THIS SWEEPSTAKES, INCLUDING THE PRIZE, IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.   DISPUTES: THIS SWEEPSTAKES IS GOVERNED BY, AND WILL BE CONSTRUED IN ACCORDANCE WITH, THE LAWS OF THE STATE OF MICHIGAN, AND THE FORUM AND VENUE FOR ANY DISPUTE SHALL BE IN THE OAKLAND COUNTY, MICHIGAN. IF THE CONTROVERSY OR CLAIM IS NOT OTHERWISE RESOLVED THROUGH DIRECT DISCUSSIONS OR MEDIATION, IT SHALL THEN BE RESOLVED BY FINAL AND BINDING ARBITRATION ADMINISTERED BY JAMS IN ACCORDANCE WITH ITS ARBITRATION RULES AND PROCEDURES OR SUBSEQUENT VERSIONS THEREOF (“JAMS RULES”). THE JAMS RULES FOR SELECTION OF AN ARBITRATOR SHALL BE FOLLOWED, EXCEPT THAT THE ARBITRATOR SHALL BE EXPERIENCED AND LICENSED TO PRACTICE LAW IN MICHIGAN. ALL PROCEEDINGS BROUGHT PURSUANT TO THIS PARAGRAPH WILL BE CONDUCTED IN OAKLAND COUNTY, MICHIGAN. THE REMEDY FOR ANY CLAIM SHALL BE LIMITED TO ACTUAL DAMAGES, AND IN NO EVENT SHALL ANY PARTY BE ENTITLED TO RECOVER PUNITIVE, EXEMPLARY, CONSEQUENTIAL OR INCIDENTAL DAMAGES OR HAVE DAMAGES MULTIPLIED OR OTHERWISE INCREASED, INCLUDING ATTORNEYS’ FEES OR OTHER SUCH RELATED COSTS OF BRINGING A CLAIM, OR TO RESCIND THIS AGREEMENT OR SEEK INJUNCTIVE OR ANY OTHER EQUITABLE RELIEF. ENTRANTS AGREE THAT THE RIGHTS AND OBLIGATIONS OF ANY ENTRANT AND/OR SWEEPSTAKES ENTITIES AND/OR ANY OTHER PARTY SHALL BE RESOLVED INDIVIDUALLY, WITHOUT RESORT TO ANY FORM OF CLASS ACTION. ANY DEMAND FOR ARBITRATION MUST BE FILED WITHIN ONE (1) YEAR FROM THE END OF THE SWEEPSTAKES PERIOD, OR THE CAUSE OF ACTION SHALL BE FOREVER BARRED.   PRIVACY: Sponsor’s privacy policy is available at https://www.stubhub.com/legal/?section=pp.    Publicity Rights: By participating in this Sweepstakes, each entrant agrees to allow the Sponsor and Sponsor’s designee the perpetual right to use his/her name, address (city and state), biographical information, likeness, picture and other information and content provided in connection with the Sweepstakes for promotion, trade, commercial, advertising and publicity purposes in all media worldwide including, but not limited to, on television and the Internet, without notice, review or approval and without additional compensation, except where prohibited by law.   General: Any attempted form of participation in this Sweepstakes other than as described herein is void. Sponsor and Administrator reserve the right to disqualify any entrant found or suspected, in their sole and absolute discretion, to be tampering with the operation of the Sweepstakes; to be acting in violation of these Official Rules; or to be acting in an unsportsmanlike manner or with the intent to disrupt the normal operation of this Sweepstakes. Any attempted form of participation in this Sweepstakes other than as in these Official Rules is void. If it is discovered that a person has registered or attempted to register more than once using multiple phone numbers, e-mail addresses, residential addresses, multiple identities, IP addresses, use of proxy servers, or like methods, all of that person’s entries will be declared null and void and that person will not be awarded any prize that he/she might have been entitled to receive. Any use of robotic, automatic, macro, programmed, third party or like methods to participate in the Sweepstakes will void any attempted participation effected by such methods and the disqualification of the individual utilizing the same. Entrants and/or potential winners may be required to provide proof of identification and eligibility as required by Sponsor or Administrator In the event of a dispute as to the identity of a winner, the winning entry will be declared made by the authorized account holder of the e-mail address submitted on the registration form associated with such entry. "Authorized account holder" is defined as the natural person who is assigned to an e-mail address by an Internet access provider, online service provider or other organization (e.g., business, educational institution) that is responsible for assigning email addresses for the domain associated with the submitted email address. Each entrant may be required to show proof of being an authorized account holder. CAUTION:  ANY ATTEMPT TO DELIBERATELY DAMAGE ANY WEBSITE OR UNDERMINE THE LEGITIMATE OPERATION OF THE SWEEPSTAKES IS A VIOLATION OF CRIMINAL AND CIVIL LAWS. SHOULD SUCH AN ATTEMPT BE MADE, THE SPONSOR RESERVES THE RIGHT TO SEEK DAMAGES OR OTHER REMEDIES FROM ANY SUCH PERSON(S) RESPONSIBLE FOR THE ATTEMPT TO THE FULLEST EXTENT PERMITTED BY LAW. If any provision of these Official Rules or any word, phrase, clause, sentence, or other portion thereof should be held unenforceable or invalid for any reason, then that provision or portion thereof shall be modified or deleted in such manner as to render the remaining provisions of these Official Rules valid and enforceable. The invalidity or unenforceability of any provision of these Official Rules or the prize documents will not affect the validity or enforceability of any other provision. No entrant shall have the right to modify or amend these Official Rules. Sponsor’s failure to enforce any term of these Official Rules shall not constitute a waiver of that provision and such provision shall remain in full force and effect. All entries and/or materials submitted become the property of Sponsor and will not be returned. In the event of any conflict with any Sweepstakes details contained in these Official Rules and Sweepstakes details contained in any promotional materials (including but not limited to point of sale, television and print advertising, promotional packaging and other promotional media), the details of the Sweepstakes as set forth in these Official Rules shall prevail.   Winners List:  For a list of winners, interested individuals should mail a self-addressed stamped business envelope to: Winners List, StubHub Football Sellers Sweepstakes, P.O. Box 251328, West Bloomfield, MI 48325. Winner List requests must be received no later than February 29, 2020.   © 2019, StubHub, Inc. All rights reserved.   ... View more

  Where is StubHub’s Last Minute Service pickup location for Lolla?  StubHub’s Last Minute Service pickup location is also the location for the premium amenities for all Lollapalooza buyers.  Stop by for free access to the private oasis, just one block from the festival. The oasis is open all four days of the festival from 10am-8pm.    StubHub Chicago 40 E Balbo Chicago, IL 60605   Hours of Operation for the pickup location:  Wednesday: 10 am - 5 pm Thursday - Sunday: 10 am - 8 pm   What is the StubHub Chicago private oasis?  As a thanks for buying your Lollapalooza tickets at StubHub, you have free access to our private oasis located one block from the festival.  We want to give you space to relax, and recharge. The oasis will include the following amenities:   Wristband pickup Clean, upscale restrooms Refreshing mocktails & treats Live-stream monitors Phone rechargers Complimentary storage Glitter station  + much more   Where can I park for the event? 24-hour parking is available for cars near Grant Park in four garages as well as Soldier Field’s North Garage. There are also many other cash parking garages around the park in downtown Chicago. Customers can reserve parking in advance and locate other parking options by visiting SpotHero’s Parking Page: https://spothero.com/chicago-parking   What are the public transit options for getting to the festival? If taking the CTA Train (El), the Blue Line the closest stops are the Jackson Street and the La Salle street stations. The closest Red Line stop is the Jackson street station. The Adams/Wabash stop is very close as well and the Brown, Orange, Green, Pink, and Purple Lines all make stops at this station. If customers are taking the CTA Bus, the following bus lines all make stops right up to the main entrance of the festival at Congress and Michigan Avenue: 1, 3, 4, 5, 7, 26, 28, 126, 143, 147.   You can also plan your trip using public transportation at the following link: http://www.rtachicago.com/ Where is the main entrance located, and what time do the gates open for the festival? The main entrance to the festival will be located at Michigan & Congress, in addition to a North entrance at Columbus & Monroe. Gates will also open at 11am each day of the festival.   Do I need to register my wristband? No, it is not necessary for attendees to register their wristbands to attend the event. If people would like to take advantage of the cashless system for the event so they can pay for things by scanning their wristband, they can register their wristband to a credit card. There will also be a tent by Buckingham Fountain at the event where the festival will have staff on hand to assist with registering wristbands for the cashless system. Wristband Activation link: https://www.lollapalooza.com/wristband/   Can I bring a bag or backpack in to the event? Yes but, bags will be restricted to small purses, totes and drawstring bags only. Bag size may not exceed 14” x 11” x 5” (35cm x 28cm x 12cm), or 30 linear inches (75cm) in total, and must have no more than one singular pocket or opening. Backpacks and bags with multiple pockets are prohibited. Hydration packs are allowed but must be emptied of all liquid and have no more than two pockets in addition to the one holding the water reservoir.    Can I bring my own water in to the festival? No, only empty hydration packs and water bottles (plastic or aluminum). Max size 36oz Can I bring sunscreen in to the festival? Yes, attendees may bring sealed sunscreen in to the festival as long as it is not an aerosol or spray container. Are there lockers and mobile charging available to rent for the festival? Yes, there are lockers and phone charging stations available to use at the festival. If you plan on using one you can go ahead and reserve one online before the event at the following link: https://www.entertainmentlockers.com/lolla-2019/ This will help ensure you lock in the best price for the festival as well.   Am I allowed to leave and re-enter the festival? Yes, each wristband can be used to enter/re-enter the festival 3 times per day. You must be scanned upon exit at the gate in order to re-enter that same day. Ticketholders and their belongings will be searched upon entry and every re-entry to the park. Does my child need a ticket to attend the festival and Kidzapalooza? No, Children 10 years old and younger will be admitted free of charge with a ticket-holding adult. Limit to two children per ticketed adult.   What is the ADA accessibility like? The designated ADA Pick Up and Drop Off location is on Monroe at Columbus Dr. Pick Up and Drop Off Only. No Parking. Parking is not available on the festival grounds. The Millennium Park Garage and the Millennium Lakeside Garage located at 5 S. Columbus Dr. (between Randolph and Monroe on Columbus) and the Grant Park North Garage located at 25 N. Michigan (entrances on Michigan at Madison, between Randolph and Monroe) are all fully accessible. Also, we strongly encourage using Chicago Transit Authority’s bus lines and rail stations. They are equipped with accessible services. Visit www.transitchicago.com/accessibility to find out more about accessible services from CTA.     Check out these links for more information: Fan Information: https://www.lollapalooza.com/information/ Official Event Website: https://www.lollapalooza.com/ ... View more

1) Eligible Participants. An "Eligible Participant" means a StubHub user who meets, and continues to meet, the following criteria:   a) Is a registered member of www.StubHub.com with a StubHub account in good standing (no hold or suspension), is not a ticket broker and is a legal U.S. citizen or lawfully permitted resident, 18 years of age or older with a U.S. address tied to his/her StubHub account;   b) Has joined the StubHub Beyond Benefits Program (“StubHub Beyond”);   c) Accepts these StubHub Beyond Terms and Conditions and has not opted out of the StubHub Beyond by calling StubHub Beyond Premier Support at 1 (866) 788-2482 to unenroll;   d) Receives confirmation of registration from StubHub; and   e) Purchases at least $10,000 in Qualifying Spend.   f) At this time, guest checkout purchases do not qualify for this program.   2) Benefits. “Benefits” means a discount, ticket, voucher, buy-back or other item attributed to the Eligible Participant’s StubHub account and meets the following criteria for each Benefit identified herein.   a) Ticket Refund Protection Benefit.   i) 1 time per year and upon request from Eligible Participant to StubHub Beyond Premier Support, StubHub will buy-back tickets purchased by Eligible Participant on the StubHub Site, upon the following criteria:   (1)     StubHub will purchase the requested tickets at 100% of the ticket price paid by Eligible Participant, if such buy-back request is made within 24 hours after purchase; or   (2)     StubHub will purchase the requested tickets at 70% of the ticket price paid by Eligible Participant if such buy-back request is made after 24 hours or more after purchase and no later than 7 days after the purchase (hours are Pacific time).   ii) StubHub will not refund the requested tickets within 6 days or less before the event date. However, we can help you sell them by calling 1 (866) 788-2482.   b) Upgrade Access.   i) Solely upon availability, Eligible Participant will receive priority access to available upgraded seats at live events, upon the following criteria:   (1)     Tickets to the applicable live event must be purchased on the StubHub Site by Eligible Participant;   (2)     Eligible Participant must exchange their purchased ticket(s) for the upgraded ticket(s); and   (3)     No guarantee that an upgrade will occur.   c) Unique Experiences.   i) Eligible Participant will have opportunities to attend StubHub hosted unique experiences (i.e. tailgates, VIP parties, special access in the venue, meet and greets, etc.) at top events (i.e. Super Bowl, U.S. Open, MLB Opening Day etc.), upon the following criteria:   (1)     Tickets to the applicable top event must be purchased on the StubHub Site by Eligible Participant;   (2)     Some exclusions may apply.   d) Premier Support.   i) Eligible Participant will be able to contact StubHub Beyond Premier Support at 1 (866) 788-2482.   e) Early Access to Promotions.   i) Eligible Participant will have early access to select StubHub promotions to use on purchases via the StubHub Site subject to the terms and conditions of the individual promotion.   3) Entertainment Bonuses and Discounts Benefit.   a) StubHub may from time to time notify Eligible Participant of additional offers, bonuses and/or discounts and Eligible Participant will be able to take advantage of such offers, bonuses and/or discounts in accordance with the terms and conditions accompanied by such notification.   4) “Qualifying Spend" means every payment made for a total order purchased by an Eligible Participant that meet the following criteria:   a) The total orders were purchased in a 12 month rolling period; after StubHub Beyond registration and while you are participating in the StubHub Beyond program; the 12 month period begins once the customer reaches the $10,000 threshold.   b) Purchased made via the StubHub Site; and   c) Made within a 12 month period from your confirmed registration date and each subsequent 12 month period thereafter.   c) Made within a 12 month period from your confirmed registration date and each subsequent 12 month period thereafter.   5) Benefit Redemption. An Eligible Participant may redeem Benefits in accordance with the individual requirements above and the following:   a) StubHub will endeavor to issue an Eligible Participant a Benefit within 30 days after any such eligibility requirement is met but StubHub may take longer to issue a Benefit, or a Benefit may be reduced if StubHub is investigating compliance with its policies or fixing any processing errors;   b) The Benefit is valid and redeemable by an Eligible Participant for 30 days after it was issued by StubHub or such other time period as indicated by StubHub at the time the Benefit is given;   c) Benefits may not be redeemed for StubHub gift cards or parking passes;   d) Benefits will continue to be available to the Eligible Participant until that Benefit expires;   e) Any unused amount on any Benefit shall be forfeited if not redeemed before the expiration date;   f) Benefits are not transferable and have no face value;   g) Benefits cannot be used retroactively for prior purchases;   h) Benefits cannot be redeemed for cash (except as expressly set out herein); and   i) Unredeemed Benefits are forfeited if the Eligible Participant opts out of StubHub Beyond, or if StubHub terminates StubHub Beyond or the Eligible Participant's participation in this StubHub Beyond.   6) “StubHub Site” means www.StubHub.com and StubHub mobile application.   7) Other Terms and Conditions.   a) Modification and Termination.   i) StubHub reserves the right to modify or terminate StubHub Beyond at any time by sending email notice to the email addresses tied to Eligible Participant’s StubHub account. Except where stated otherwise, all amended terms will be effective three (3) days after they are emailed to you. If any modification is unacceptable to you, your only recourse is to opt-out of the StubHub Beyond by contacting StubHub customer service and unenrolling. StubHub may also terminate an Eligible Participant's participation in the StubHub Beyond by sending the termination notice to the email address tied to the Eligible Participant's StubHub account. Without limiting the foregoing, StubHub may suspend an Eligible Participant's participation in the StubHub Beyond indefinitely to investigate potential violations of StubHub's policies without prior notice to the Eligible Participant. If StubHub in its sole discretion believes an Eligible Participant has or is using existing StubHub accounts or creating new accounts in order to circumvent or undermine these Terms and Conditions, StubHub reserves the right to terminate the Eligible Participant's participation from the StubHub Beyond.   ii) To opt-out of this StubHub Beyond, please contact StubHub Beyond Premier at 1 (866) 788-2482. By opting out, you forfeit all accumulated Benefits.   b) Restrictions. The StubHub Beyond is void where prohibited and subject to U.S. laws.   c) Limitation of Liability. STUBHHUB SHALL NOT BE LIABLE FOR ANY CLAIMS, ACTIONS, INJURY, LOSS OR DAMAGE OF ANY KIND, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY OR DEATH, RESULTING FROM STUBHUB BEYOND. THIS LIMITATION OF LIABILITY IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING (WITHOUT LIMITATION) COMPENSATORY, DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES; LOSS OF DATA, INCOME, OR PROFIT; LOSS OR DAMAGE TO PROPERTY; AND CLAIMS OF THIRD PARTIES. RECIPIENTS OF STUBHUB BEYOND AGREE THAT STUBHUB HAS NOT MADE NOR IS IN ANY MANNER RESPONSIBLE OR LIABLE FOR ANY WARRANTY, REPRESENTATION, OR GUARANTEE, STATUTORY, EXPRESS OR IMPLIED (INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, AND FITNESS FOR A PARTICULAR PURPOSE), IN FACT OR IN LAW, RELATIVE TO STUBHUB BEYOND. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, STUBHUB DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES OR REPRESENTATIONS WITH RESPECT TO THE STUBHUB SITE AND STUBHUB SHALL NOT BE LIABLE FOR THE CONSEQUENCES OF ANY INTERRUPTIONS OR ERRORS RELATED THERETO. THESE TERMS GIVE YOU SPECIFIC LEGAL RIGHTS. StubHub is not responsible for printing or typographical errors in any StubHub Beyond related materials; for stolen, lost, late, misdirected items; or for transactions and/or emails that are lost, misdirected, fail to enter into the processing system, or are processed, reported, or transmitted late or incorrectly or are lost for any reason including computer, telephone, paper transfer, human or other error; or for electronic, computer, or telephonic malfunction or error, including inability to access any web site associated with StubHub Beyond, or process any transaction thereon. If in StubHub's opinion, there is any suspected or actual evidence of electronic or non-electronic tampering with any portion of StubHub Beyond, or if computer virus, bugs, unauthorized intervention, fraud, or technical difficulties or failures compromise or corrupt or affect the administration, integrity, security, fairness, or proper conduct of StubHub Beyond, StubHub reserves the right at its sole discretion to disqualify any individual connected therewith, to modify or suspend StubHub Beyond, or to terminate StubHub Beyond. In all matters relating to the interpretation and application of any rule or phase of this StubHub Beyond, the decision of StubHub shall be final. StubHub reserves the right to cancel, amend or revoke any Benefit at any time due to reasonable business consideration or circumstances beyond its control. Any attempt by an Eligible Participant or any other individual to deliberately damage any web site or undermine the legitimate operation of StubHub Beyond is a violation of criminal and civil laws and should such an attempt be made, StubHub reserves the right to revoke any Benefits and seek damages and other remedies from any such person to the fullest extent permitted by law. Any attempts by an individual to access any web site associated with StubHub Beyond via a bot script or other brute force attack or any other unauthorized means will result in the IP address becoming ineligible. Use of automated devices or programs to redeem Benefits is prohibited.   d) The waiver by StubHub of a breach of any provision of this Agreement by an Eligible Participant or other individual shall not operate or be construed as a waiver of any other or subsequent or preceding breach by an Eligible Participant or other individual. No waiver by StubHub of any right under StubHub Beyond shall be construed as a waiver of any other right. StubHub shall not be required to give notice to enforce strict adherence to all terms of StubHub Beyond.   e) Governing Law. These Terms and Conditions and StubHub Beyond will be interpreted, construed and enforced, and governed in all aspects in accordance with the exclusive jurisdiction and laws of the state of California. Any cause of action arising under or relating to these Terms and Conditions will be brought exclusively in a court in Santa Clara County, CA.   ... View more

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Today we are excited to share our updated community with our customers! Along with a bright new look and feel, you will discover new features to help make your experience with our community more enjoyable. Here is a breakdown of our new features, but feel free to explore them for yourself!   Your latest stats: Once you’re logged in, you’ll be able to see your community stats right from the homepage! In one glance you’ll be able to see the number of posts, likes received, likes given, the number of your accepted solutions, as well as a quick link to your most recent notification. It’s all right there so you don’t need to go digging to see how great you’re doing!   Forums: We’ve broken down our forum topics to help you find the answers you’re looking for as quickly as possible. From the homepage, you’ll see main topics under ‘Browse the forums’. As you dive deeper you will be able to easily navigate your way between topics and discussions.   Community activity: Looking to share your StubHub knowledge with other customers, but don’t know where to start? Now you can find discussion that haven’t received comments yet under the ‘Unanswered’ tab on the community homepage, as well as on forum boards. Maybe you are more interested in the hottest discussions? By clicking ‘Recent’ you’ll see discussions that were most recently commented on!   Profiles: User profiles have also received a little bit of pampering! Not only are the new profiles bright and clean, user stats are now displayed at the top of your profile, along with a new ‘Online’/’Offline’ status. You can add a bio to your profile too by going to your profile Settings > Personal Information > Biography. This is the place to tell the StubHub Community who your favorite bands, teams, or events are!   Trending Topics: Have you noticed our Trending Topics scrolling by?  Jump in and check out what fellow fans are talking about in our Community!    Better Search: Never get lost in our Community. We added search functionality all over the place! Whether you're deep into a thread and don't want to scroll back to the top, navigate from the bottom search to discover a new topic.   We have a few more features in the works as well! We will let you know when those are launched and any updates that we make!   Let us know what you think of the new look! ... View more