StubHub Community

bossfan · yesterday

Stubhub changed there payment policy in order to not have to claw back payments if an event gets canceled. I think you will find that many of the reseller sites including Tickpick, Vivid Seats, SeatGeek, and I think Ticketmaster do not pay out until after the event so you will not likely find a resale site that will pay you before the event takes place.

bossfan · Wednesday

The mobile ticket transfer will not come from Stubhub or the seller. Look for an email from the actual ticket vendor which could be Ticketmaster, AXS, the venue, the name of the sports team, etc.

bossfan · Wednesday

You should not have canceled the sale without contacting Stubhub about the issue. Cancel of a sale automatically gets you a penalty. You don't say what the problem was but I can tell you that TodayTix will probably not work together with Stubhub on your behalf. It is going to be your responsibility to contact Stubhub about this.

bossfan · Tuesday

It is against Stubhub terms for buyers and sellers to contact each other.

bossfan · Saturday

You need to find out if the event is in a postponed or canceled status. If the event is postponed but not officially canceled then you can't get a refund.

bossfan · Saturday

Why don't you call the venue and give them your seat location? They might be able to tell you if your tickets are in the group that is going to be accepted.

bossfan · Friday

You will want to look for and buy ADA tickets that have wheelchair accessibility. As for will you be able to see that is harder to answer. What is the event? If it is a rock concert then then people usually stand at concerts so if the ADA seating is not elevated then you will probably have people blocking your view. If it is a sports event then people will stand but not all of the time so you might have occassional obstruction but for the most part you might be OK. The seller is supposed to indicate if seats ADA and wheelchair accessible. I recommend that you call the venue and get more infrmation about their ADA seating arrangement.

bossfan · Friday

If you are asking if you can get a refund because some scheduled artists canceled then the answer is no. If the event took place then the tickets were valid and used.

bossfan · Friday

Radio City web site shows this event as postponed. When an event is in a POSTPONED status then you can't request a refund because the original tickets are valid for the rescheduled event. If the event is canceled and not rescheduled then you should reach out to Stubhub to find out your options.

bossfan · Friday

Stubhub uses an algorithm to adjust ticket prices. Usually the prices get adjusted downward so if the algorithm is adjusting your price up then you might have your tickets under priced for the event you are selling. You might want to increase your asking price and then see what happens to the actual listing price. Regardless of the price that Stubhub adjusts your listing to you will always be paid what your asking price is.

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