StubHub Community

bossfan · a month ago

Is it possible to suggest to Stubhub developers if they can relocate the seat map options (Section, Zone, Multi-Section) to the upper part of the Filters Options. It is my most used filter option and every time I go into an event seat map I have to scroll all the way down to the bottom to select those options. Would be much easier to have it at the top. Thank you.

bossfan · ‎01-15-2020

I don't think that the DONE option in the corner was there when people started posting about this. At least I don't recall it being there. But it is there now and it does work so thanks.

bossfan · ‎01-15-2020

Why why why Stubhub. Why do the developers keep trying to make the seat maps unusable. A few months back there was a new interface that took away the filter option to select on specific sections or zones and after many complaints on this board you went back to the old seat map. Well now you guys have done it again. Why can't you LISTEN to the comments and leave the option to search by sections and zones. Why has it been taken away AGAIN. RIDICULOUS!!!!!! Also the previous format showed how many people were searching for tickets for the event. I never took that as being accurate but it did help to decide how much demand there might be for an event.

bossfan · ‎01-15-2020

Why why why Stubhub. Why do the developers keep trying to make the seat maps unusable. A few months back there was a new interface that took away the ability to search on specific sections or zones and after many complaints on this board you went back to the old seat map. Well now you guys have done it again. Why can't you LISTEN to the comments and leave the option to search by sections and zones. Why has it been taken away AGAIN. RIDICULOUS!!!!!!

bossfan · ‎01-02-2020

I would like to report that I am also having this problem. There is no way to confirm a price change on the iPhone app. You can change price but then only option is cancel not YES or CONFIRM

bossfan · ‎12-10-2019

I am unable to select sections and zones on seat map. Is there a known issue. I am using Chrome.

bossfan · ‎12-08-2019

The issue is that I am getting an anti-robot software page with a reaptcha box that I have to check before I can access the site. Message says that " Due to high volume of activity from your computer, our anti-robot software has blocked your access to stubhub.com. Please solve the puzzle below and you will immediately regain access." I had this problem in May and I believe Amanda was the one that worked on the issue. The problem back then eventually went away not sure if it happened with or without Stubhub intervention. I do access Stubhub many times a day in order to monitor prices on my ticket listings so somehow your site has identified my IP address as being a possible robot. But I should be allowed to enter the site as much as I want in order to change my listings as needed,

bossfan · ‎12-06-2019

I am a long time seller and this year has been the worst ever. Lower prices and profit margins and on top of that Stubhub is squeezing the seller and buyer with higher fees.

bossfan · ‎10-24-2019

So today I log in to my account and it has reverted back to the previous map layout. Did Stubhub actually listen to the complaints and roll back the update? Would like to know if that is what happened because I believe that my sales have been affected by the new map format so I'm wondering if this was a complete roll back or a targeted one.

bossfan · ‎10-23-2019

I also just noticed that when you are looking at the listings that it no longer identifies what your listing is. Stubhub arbitrarily adjusts your asking price so that feature is important to be able to see how your listing price compares with others. I saw a moderator response that changes will not be coming until 2020. Awful Stubhub, just awful that you are telling us that we are stuck with this fomat desing until some time next year. You are charging sellers and buyers a ridiculously high commission and to force this garbage change on us is reprehensible.

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