StubHub Community

bossfan · Sunday

If payment date was on 5/26 then 5/27-5/29 are not business days and it usually takes a couple of business days after the payment is processed for it to show up in your account. So with Monday being a holiday then I thnk that you will see the payment in your account by Wedneday or Thursday.

bossfan · Sunday

If the tickets have sold then you have to send the tickets to the buyer. If you cancel the sale then you will get a 100% penalty charge. If the tickets have not sold then you can delete the listing.

bossfan · Sunday

In Apple Wallet you don't see bar codes. You should see a phone icon that says "Hold Near Reader"

bossfan · Thursday

It is not your concern who the buyer is. Transfer the tickets to the email address that you were given and confirm the sale on your sales page and you will get paid. Keep all of your transfer documentation until you receive your payment.

bossfan · Thursday

Stubhub is a third party reseller that does not own the ticket inventory, so they would not provide a souvenir ticket.

bossfan · a week ago

Just to make sure this isn't the issue, did you confirm the sale on your sales page?

bossfan · a week ago

You probably will not be able to gain entry with a photo of the ticket. If you change the address there is no guarantee that your ticket will get sent to the changed address. As far as the ticket being taken if the envelope is addressed to you and it is a reputable hotel then I doubt that someone will take the tickets.

bossfan · a week ago

Stubhub is a third party resale site and they charge high fees. I thought the buyer fee is usually 15%, but given the high demand of Taylor Swift tickets it’s possible they are charging even higher fees for her shows.

bossfan · 2 weeks ago

No you can't cancel. You will have to resell the tickets or give them to someone. If you resell on Stubhub then ask Stubhub to waive the selling fee.

bossfan · 2 weeks ago

The Stubhub confirmation shows the range of seats that the seller listed for sale. The seller should send you 2 seats together in the 22-30 range.

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