- Event Name
- Event Date
- Link to the event on our site
- A link to a correct map (if you have one)
We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.
We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.
Rest assured, if it's being posted here, it is being reported right away.
Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.
Thank you!
What can I submit? |
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What should I NOT submit? |
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Will I get a follow up? |
No, all requests are reported automatically. |
How are my Requests prioritized? |
Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date. |
12-06-2019
Taylor Swift incorrect seating map Nov 22nd 2024 Toronto, Ontario, Can
Wrong:
https://www.stubhub.ca/taylor-swift-toronto-tickets-11-22-2024/event/152129141/
Right:
Hi Team,
Please make section Lawn General Admission interactive for this event:
The Smashing Pumpkins
Aug 13 • Sun • 6:30PM • 2023
Isleta Amphitheater, Albuquerque, New Mexico, USA
stubhub link: https://www.stubhub.com/smashing-pumpkins-albuquerque-tickets-8-13-2023/event/151615934/?listingId=&...
Kindly see the link below for your reference: https://concerts.livenation.com/event/1E005E76E9613C78
Thanks,
Quiennie
The map for Taylor Swift the eras tour show on 11/21/2024 at the Rogers Center in Toronto Canada is not the same map as ticketmaster's. The tickets I want to list are not an available section on stubhub so I cannot sell them. Attached is a link to the ticketmaster page to buy tickets and the map is at the bottom of the page. This map is VERY different from stubhub's.
I have the same problem. I called StubHub Customer Service and they are aware that they have the incorrect event map. Said they are working on the issue and should have it corrected soon!
Hi Team,
Please update stubhub map to replace section GOLD to FLOOR GA for this event:
Dierks Bentley
Aug 27 • Sun • 7:00PM • 2023
BECU Live at Northern Quest Casino -
Complex, Airway Heights, Washington, USA
Stubhub link: https://www.stubhub.com/dierks-bentley-airway-heights-tickets-8-27-2023/event/151707169/
Kindly match the map on the primary market with link below for reference:https://northernquest.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?linkID=twnqc&groupCode=082723&tic...
Thanks,
Quiennie
I have section 143 and its not showing up on the map- this map is different from the ticketmaster map.
Wrong map for Taylor swift eras tour - Toronto CAN November 14th Rogers centre - I have tickets in section 143 I'd like to sell but is not an option on your map
Hi Team,
Requesting to add Orange Lot section on the map for the event below:
Taylor Swift Parking
Hard Rock Stadium Parking|Miami Gardens, FL
Sat, Oct 19, 2024, 7:01 PM