Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[lotus_gaymarie]

Event:
Coachella Valley Firebirds Parking
Acrisure Arena Parking | Thousand Palms, CA
Wed, May 08, 2024, 7:01 PM

Kindly add  VIP B LOT (75702 Varner Rd.) on the parking map.

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-coachella-valley-firebirds-thousand-palms-tickets-5-8-20...

Link to the event from the primary ticket provider:
https://www.parkwhiz.com/p/palm-desert-parking/75702-varner-rd-3/?event_id=1442668&seller_id=6177

Thanks!

[mrapt102]

Hello,

Can you please have your map updated to reflect the primary?

EVENT NAME: Kansas

EVENT DATE: 11/26/24 at 730p

STUBHUB LINK: https://www.stubhub.com/kansas-spartanburg-tickets-11-16-2024/event/153280558/?

PRIMARY LINK: https://www.ticketmaster.com/kansas-spartanburg-south-carolina-11-16-2024/event/2D00606FD10C697F

THANK YOU!!!!

[mariefemadrid]

Hi Team,

Requesting for VIP to be one section only and to add sections 120-131 for the event below:

Cody Johnson

Fifth Third Bank Stadium|Kennesaw, GA

Sat, Jun 29, 2024, 5:45 PM

https://www.stubhub.com/cody-johnson-kennesaw-tickets-6-29-2024/event/152661522/?quantity=2

https://kennesawstate.evenue.net/cgi-bin/ncommerce3/SEGetEventList?groupCode=CJ&linkID=ta-usa10&shop...

[mariefemadrid]

Hi Team,

Requested for 4 RUNNER LOT section to be interactive for the event below:

Gabriel Iglesias Parking

Ball Arena Parking|Denver, CO

Sat, May 18, 2024, 8:01 PM

https://www.stubhub.com/parking-passes-only-gabriel-iglesias-denver-tickets-5-18-2024/event/15263793...

https://www.ticketmaster.com/ball-arena-event-parking-gabriel-iglesias-denver-colorado-05-18-2024/ev...

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Jodeci (18+ Event)  at 7:30pm
Event Date: Jul 6, 2024
Issue to Resolve: Please update map and change section LA ZONA FIESTA to GENERAL ADMISSION
Primary Map Link: https://concerts.livenation.com/jodeci-the-show-the-after-party-las-vegas-nevada-07-06-2024/event/17... 
Screenshot of SH error: 

Thanks!

[mariefemadrid]

Hi Team,

Please kindly update the section name of the Stubhub Map from La Zona Fiesta to General Admission for below event.

Jodeci (18+ Event)
House of Blues Las Vegas
Jul 05, 2024 7:30PM

Primary Link : https://concerts.livenation.com/jodeci-the-show-the-after-party-las-vegas-nevada-07-05-2024/event/17...

Thank you!

[pmarenson]

Please fix the map to include a GA FLOOR section. Thanks.

ATARASHII GAKKO!

Moody Theater- Austin, TX

10/15/24

https://www.stubhub.com/atarashii-gakko-austin-tickets-10-15-2024/event/153536055/?sections=843854&t...

https://www.axs.com/events/560293/atarashii-gakko-tickets

[BMakler78]

David Cross

Vic Theatre

Oct 26, 2024

WRONG: https://www.stubhub.com/david-cross-chicago-tickets-10-26-2024/event/153533206/?quantity=2

Need reserved seating sections on floor

PRIMARY: https://www.axs.com/events/544300/david-cross-tickets?

[mrapt102]

Hello,

Can you please have your map updated to reflect the floor on the primary?

EVENT NAME: Junior H

EVENT DATE: 08/03/24 at 8p

STUBHUB LINK: https://www.stubhub.com/junior-h-laredo-tickets-8-3-2024/event/153535295/?quantity=0&sections=&ticke...

PRIMARY LINK: https://www.ticketmaster.com/junior-h-sad-boyz-mania-tour-laredo-texas-08-03-2024/event/3A0060A6FF0F...

THANK YOU!!!

[mariefemadrid]

Hi Team,

Requesting for 4 RUNNER LOT section to be interactive for the event below:

Gabriel Iglesias Parking

Ball Arena Parking|Denver, CO

Sat, May 18, 2024, 8:01 PM

https://www.stubhub.com/parking-passes-only-gabriel-iglesias-denver-tickets-5-18-2024/event/15263793...