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Moderator

How do I change my default email address?

 

At this time if you need to change your email address on file, you will need to contact us so that we can make this change for you. 

 

You can contact us by commenting in the thread below, but the fastest method is by sending a private message to any of our Moderators right here on the Community!

 

In your PM, include the current primary email and zip or postal code on file, along with the new primary email address you would like to use. 

20 REPLIES 20
New User

Re: How do I change my default email address?

Hi,

When I last used Stub Hub to sell my Harry Potter NYC tickets I requersted that my default email be updated. I am trying to use your service again and my account still has my (very) old email address which is defunct. Can somebody help me correct this?

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Moderator

Re: How do I change my default email address?

Absolutely @mwstat! We're very sorry that was never updated but I'm happy to get that done for you so I will private message you now for more info!

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Waterboy

Re: How do I change my default email address?

I need my email address changed too. I typed in a wrong one by accident

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New User

Re: How do I change my default email address?

I need to update my email addres. Can you care for this here or do I need to call
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Moderator

Re: How do I change my default email address?

I can help you out @Pvebstev! I will need your account information so I will private message you right now 🙂

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Waterboy

Re: How do I change my default email address?

accident. Help would be much apprecitated. Thank you 

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Moderator

Re: How do I change my default email address?

Hi @Oscar, I am happy to help out! I'll send you a PM to get your account details. 

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Rookie

Re: How do I change my default email address?

Hey! I still have my old email address linked to my account that I am no able longer to access it because it is no longer functioning. They emailed the tickets to the address and I can’t access them because of this problem. I need to update it to my current email address ASAP. How do I go about this? I appreciate it.
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Moderator

Re: How do I change my default email address?

Hey @Angstewy! Sorry to hear about the trouble! I'll send you a private message so we can update the email and get the tickets over to you! 

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