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14 days after event, no payment in pending

The event was June 14, shown as a completed sale with tickets marked as delivered in my profile. Method to receive my payment is PayPal, correctly entered in my profile. However, I do not see any payment as pending nor completed...or anything else an...

  • 0 Replies

Getting Paid for Selling Tickets!

When you sell tickets on StubHub, payments are processed 5-8 business days after the event takes place. How does StubHub pay me? The way we pay you for ticket sales depends on where you live and where the event is. See your StubHub account's payment ...

  • 160 Replies

MLB ticketholder can't find sold listings

I'm a MLB season ticketholder using the joint Team/StubHub and we all know it sucks with the latest site wide update. But I can't tell if my listing has been sold or not. I don't see it in the listed drop down but it is in the deactivated listing. No...

Payments pending disappeared

I sold tickets back in March and it showed up in my payments section as processing. Now the tickets don't show up in processing or completed at all. The show is June 25th so I realize I won't get paid until sometime in early July. But I was just wond...

Editing to add features

I want to edit my listing to show "aisle seat" in features (baseball tickets for the 4th). However, under edit, the feature section is greyed out. Do I have to relist? I do not recall a place where I could have added this feature when I listed. In ad...

Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here
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