Selling Tickets
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Selling and Sold Tickets - FAQ

Can't make it to your event anymore? List them on StubHub! It's fast and easy to do! Click here to get started! By listing and selling your tickets on StubHub, you do agree to our policies outlined in our User Agreement and Seller Policies. We know y...

Getting Paid for Selling Tickets!

*This post pertains to tickets sold for events in the US and Canada* When you sell tickets on StubHub, payments are processed 5-8 business days after the event takes place. How does StubHub pay me? Payments are processed through either PayPal or Dire...

Sold Tickets - Pending Payment

I sold my tickets but did not set up a source for payment. I received an email to add an account for direct deposit. I added it a few weeks ago but have not received the funds yet. How long does it take? Tix were delivered May 15th

Holding money until after event

Here’s StubHub’s posted seller’s policy. Now I’m told that there’s been some change and they’ll hold payment until after the event. The buyer has the tickets. StubHub has no right to make interest on my money, especially when they’re not following th...

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Changes to Policy on Payment

I listed my tickets for sale before events started getting cancelled and rescheduled ... Then of course months into the pandemic, StubHub charged the payout policy, because without that change, StubHub is going to take a big hit they may not recover ...

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Barcode Unavailable

I had a Cardinals/Braves ticket for tonight’s game listed on Stubhub for sale. The game was rained out and it’s being made up tomorrow afternoon. When I click the MLB Ballpark app it says the barcode is unavailable bc the ticket is posted for resale....

Buyer cancelled on false claim

Hello there, A buyer bought two tickets from me on Stubhub for an event on June 18th on June 7th and I initated the transfer of the tickets on Ticketmaster on June 8th. After I initiated, I notified Stubhub that I initiated the transfer and am waitin...

Tickets transferred but not accepted/not in hand

I sold tickets to an event happening tomorrow. I sold them over a week ago and transferred the tickets immediately on TicketMaster to the appropriate email and name. The person has not accepted them and now my open sale says "tickets not in hand." Is...

Email confirmation

I sold tickets a few hours ago and got this message: You’re all set! We'll automatically confirm your order within 30 mins of your transfer. I never received the confirmation email. I transfered the tickets to the email stubhub gave me and checked to...

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