Selling Tickets
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Where is my listing?

When listing tickets on StubHub, there are a few things to check to verify your listing state. Go to "My tickets" then "Listings" to double-check that the listing details you entered are correct. This is where you can make changes to your listing suc...

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Getting Paid for Selling Tickets!

When you sell tickets on StubHub, payments are processed 5-8 business days after the event takes place. How does StubHub pay me? The way we pay you for ticket sales depends on where you live and where the event is. See your StubHub account's payment ...

Selling and Sold Tickets - FAQ

Can't make it to your event anymore? List them on StubHub! It's fast and easy to do! Click here to get started! By listing and selling your tickets on StubHub, you do agree to our policies outlined in our User Agreement and Seller Policies. We know y...

refund

requested a refund on July 3 (due to error on stub hub from TWO years ago that I thought was settled by apparently they never cleared my account of it). I have been waiting 3 weeks for the refund and nobody can give me any information. each time I ca...

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Unable to upload tickets

I've been trying to upload to tickets to the taylor swift concert. My listing is active but I cannot seem to upload the tickets. The option to upload tickets is missing entirely. When I click on " see actions ", delete and deactivate are the 2 option...

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Can't upload tickets

We are selling tickets to a concert at the AMP in Rogers, Ark. The AMP does only digital tickets and you can't create a PDF Of them that I can see. They scan a QR code at the door that is not provided until the day of the event. The way to send them ...

I deactivated a listing

UPDATE: It turns out it is a TM issue, not SH. Thx I deactivated and deleted a listing for a ticket I had uploaded to my post for sale. The ticket is in my TicketMaster account as it did not ever sell on any platform. But, now, I cannot transfer the ...

Selling tickets bought on Stubhub

I bought a couple of mobile tickets on Stubhub to a baseball game and found out I can't go. I have not downloaded the tickets yet. Do I have to download the tickets to sell them?

Correcting ticket information

How do I correct ticket listing information? I failed to add the row for my seats. I tried to go into the listing and edit the row, but unable to do this. Thank you

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Selling tickets

About to list NOFX Portland show and wonder out of all the options to choose I want to make clear they both tickets are GA for BOTH days.Seems like they will be listed as single day so don’t want to have buyers thinking they are overpriced.Is there a...

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Selling Fees

I purchased tickets and paid a $47 per ticket fee.If I sell those tickets, will I pay an additional fee? What fees will the buyer pay?Will I get the $47 back and then pay a fee or will it be $47 + the selling fee. These questions are never answered i...

Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here
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