Selling Tickets
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Where is my listing?

When listing tickets on StubHub, there are a few things to check to verify your listing state. Go to "My tickets" then "Listings" to double-check that the listing details you entered are correct. This is where you can make changes to your listing suc...

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Getting Paid for Selling Tickets!

When you sell tickets on StubHub, payments are processed 5-8 business days after the event takes place. How does StubHub pay me? The way we pay you for ticket sales depends on where you live and where the event is. See your StubHub account's payment ...

Selling and Sold Tickets - FAQ

Can't make it to your event anymore? List them on StubHub! It's fast and easy to do! Click here to get started! By listing and selling your tickets on StubHub, you do agree to our policies outlined in our User Agreement and Seller Policies. We know y...

Map Errors on Site

NEW Map Errors on SiteHi team, Please, change map of below event. See attached map image for reference,Los Tigres Del Norte 02/27/25Tech Port Center and Arena, San Antonio, Texas, USA Stubhub link: https://www.stubhub.com/los-tigres-del-norte-san-ant...

Flex pricing lower than bought price

I want to turn on the flex pricing to promote my tickets, but the flex pricing suggestion is way lower than the others in that section. I can't put in my bought price, or min price that is lower than their flex pricing. I think that something is wron...

Awlful Experience - scammed

heart surgery and we could not attend the Broadway Show. In order to get my money back for these EXPENSIVE tickets and GREAT SEATS, I had to sell them online through Stubhub. I contacted their customer service and they walked me through each step unt...

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Mapping Issue

Nikki GlaserListing No. 9150232785Meridian Hall, Toronto, ON, CanadaSat, May 10 • 9:30 PMI have tickets in Orch19 not able to post on the Stubhub mappingThe Stubhub mapping has the Orchestra only going up to Orch11 should go up to Orch36

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listing price is different to sell price, plus fees?

So I set a price for my tickets, but then I see that they are listed for approximately 15% higher online. But Stubhub also takes a 10% fee for selling. Is that right?What is the selling price markup so that I can make my tickets more competitive?

BE WARY OF STUBHUB

I purchased tickets for Othello in NYC for my husband's birthday. Unfortunately, he was having open heart surgery and we could not attend the Broadway Show. In order to get my money back for these EXPENSIVE tickets and GREAT SEATS, I had to sell them...

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Selling tickets

I’m trying to trade two tickets for inter Miami soccer game I made a mistake and bought two tickets away from a row in section where I bought six extra tickets. I just need to see if anyone is willing to trade these tickets and hopefully have the sam...

Hidden ticket listing

I am trying to sell two of my tickets through StubHub, they have not issued my actual tickets yet. The listing keeps showing as hidden, it appears it’s because I am not showing the tickets. I have a competitive price. I’m actually really upset about ...

upload tickets from walletpass.net link?

I bought four tickets to a Broadway in Boston show on StubHub last week and received a walletpass.net link with the barcodes. Now I can't use those tickets and wanted to resell on StubHub, but there are no "Transfer" links anywhere on the walletpass....

Stubhub is about to lose a customer....

I am so fed up with Stubhub 'hiding' my tickets. I have seasons for the Mets but only go to 15 games so against the advice of others and selling on an alternative site, I sell them here. But I just noticed today that the majority of my games are 'hid...

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Selling a partial order of tickets

First time Stubhub user here. I have four tickets and I'm trying to sell two. I've already listed them. How am I going to transfer those two when someone wants to buy... does Stubhub take care of that, like I'm not even the one who sends the link to ...

Listing Tickets on StubHub

Please note that StubHub automatically applies a filter for "Recommended Tickets" without the seller knowing that a filter has been applied. This means that if your tickets are not recommended, your tickets will not be viewed by the buyer. This appli...

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Getting Paid for Selling Tickets!

When you sell tickets on StubHub, payments are processed 5-8 business days after the event takes place. How does StubHub pay me? The way we pay you for ticket sales depends on where you live and where the event is. See your StubHub account's payment ...

DO NOT SELL WITH STUBHUB

Awful experience. Customer Service is incompetent. They had no clue how to sell tix for an international event. Literally had to walk them through how to complete a sale so it would go through, on the day of the event no less. Then of course quoted w...

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Rescheduled Savanna Banana's game

Recently sold tickets in 3 separate transactions to the April 4th Savannah Banana's game at St. Louis that has since been rescheduled for later in July. In 2 of those transactions, the buyers did not accept the ticket transfer from my FansFirst accou...

if legal action is required to recover my funds?

I already provided my ITIN, which is literally my tax identification number. it's the exact same function as an SSN for tax purposes. Stop asking me to "provide tax info" when the ITIN is the tax info !!!!!!!!!!!!!!!!!!. I'm beyond frustrated. This i...

A's Tickets (Baseball) Solon Club Six Available today at noon

Hi, I have six A's tickets available. They can be purchases individually or collectively. It is $481 per ticket. These tickets include domestic beer, wine, bottled water and food. If all six tickets are purchased collectively then parking will be inc...

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Canadian Seller of US event

I am a Canadian and I bought tickets to Kendrick Lamar in Vegas on my Canadian credit card. I have listed tickets on Stub Hub with my PayPal account attached to receive money if they sell. I have changed my PayPal wallet to USD as my preferred curren...

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Seat numbers not showing in listing

I've listed tickets for a few MLB games, I provided the seat numbers and barcodes. Everything was valid however on my listings the seat numbers do not show. I ran into this issue last year as well. I escalated it last year but it never got fixed. I j...

HELP

Need help? I purchased CB tickets through Klarna and resold them here. I didn’t pay anything at the time of purchase. I will start making payments next month. How can I cancel Klarna? Will I get paid for those tickets and still have to do a monthly p...

charge for "order not fulfilled"

Due to a medical emergency, I attempted to sell my tickets in the app. I mistakenly listed the same items twice and then once there was an offer, I could not figure out how to transfer the tickets. The app suggested ticketmaster or another third part...

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Cant sell tickets

I bought Tickets to the Drake Anita Max Win Tour for Sydney scheduled for the 7th of march. I live in sydney, however I was on holidays in the US over Christmas and the start of this year. I purchased the tickets when I was in Orlando on 12/30/24. No...

Queens of the Stone Age rescheduled MGM date

NOBODY IN CUSTOMER SERVICE HAS BEEN ABLE TO RESOLVE THIS ISSUE FOR ME:I bought tickets on 7/29/24 for Queens of the Stone Age for September 28, 2024. The event was postponed. The event was rescheduled for June 11, 2025. When I claim my ticket for the...

Pricing concert tickets

I have 2 tickets I can’t use for Robert Cray at the Groton Music center in Groton, MA. How do I know what price to list them for on StubHub? Any tips?

tickets

why do when I list tickets it goes to pending for security checks but then hours before the event starts i can list them with no problem. ,i have called several times and no one can help me with this ??

VISIBILITY SCORE

Easily the dumbest thing I've ever seen. Who is Stub Hub to tell me how much I should be selling my tickets for? WTF are you doing? First you don't put up the right seating charts for over two weeks then I put up my tickets today and you don't like t...

Charge to my bank

Hello, I recently sold one General Admission ticket for the _______ event. When I went through the process to sell the tickets, the box for the proposed selling price was $510. I proposed selling the tickets for $510, and the box showed that I would ...

Selling

I’m NEVER using StubHub again! I bought tickets and sold them. The directions were so confusing and vague that the buyer apparently couldn’t get them. Now I’m having to pay twice the amount for those two tickets! I did what the directions said and I’...

Wrong Map on Listing

Please update the map for the following event: Windy City Smokeout: BBQ & Country Music Fest Tickets - StubHub This is the correct parking lot map:United Center Parking - Friday Windy City Smokeout Tickets Jul 11, 2025 Chicago, IL | Ticketmaster

Mobile transfer on MLB game

Hi, due to a travel plan change I had to sell 5 Red Sox MLB tickets.The only selectable option was Barcode mode, even though I see other listings for the same match selling as mobile transfer.Now I sold all the 5 tickets, however the Barcode will be ...

TIN/SS number required for all sales?

Hi! Sold 3 tickets at loss. A total amount StubHub is withholding from me $120. No other transactions with StubHub and after this experience will definitely never use them again.

Payout Delay

I was to receive my payout February 17 but was told StubHub didn't have my TIN. In order to list or sell tickets you HAVE to provide your TIN or SS! So I called and provided my TIN again. Then the expected payout was delayed yet again to March 1. Alt...

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Preloading ticket transfers

If I preload mobile ticket transfers are the tickets transfered to StubHub? Or are they transfered only when the tickets are purchased by someone?

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ticket vendor not listed cannot confirm completed transfer

Sold tickets, but I cannot confirm with stubhub the completed transfer as the ticket vendor is not listed. Tickets transferred to buyer from the vendor site: carteretpac.showare.com When I try to confirm the transfer the vendor does not show so I see...

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Sand in my boots

I am trying to sell my sand in my boots tickets. The tickets have not been sent out. How do I transfer the tickets to the purchaser?

No TIN verification

I received an email saying payment was blocked due to no TIN. I followed the directions and added my SSN but there was no "save" option and I never received any notification or verification that it was accepted. When I go back to check if it's there ...

Selling price locked in?

If I list tickets at a certain price, is that price locked in or can I change the price somehow like if I want to lower the price as the concert gets closer?

Wrongly hit with sales chargeback - HELP!!

Here is a timeline of what has happened to me:1. I bought tickets on stubhub for an Atlanta Hawks game, tickets were supposed to mobile transfer2. Tickets were delivered to me, but not through a ticketmaster account transfer which is the normal metho...

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Ticket Transfer to a Person

Bought tickets through StubHub and the transfer appears to be from an individual (not Ticketmaster, AXS, etc). I canot go and have listed them for sale on StubHub. IF they sell, how do I transfer the tickets to another individual?

UPDATE - LOCKED ACCOUNT

Got several different emails from StubHub. Basically the first one said someone stole my username and password soo that why my account is locked down. Then I get another email saying the four tickets that were sold on my account have been canceled.Go...

what seats did the buyer select?

I have 6 tickets for sale and a buyer bought 2. How can I find out what seats he picked? because on his order it says seats 1-6. Please can someone from stubhub get back to me asap. i will provide order id when you do. thank you

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Barcodes on MLB tickets

When I listed 2 tickets, I retrieved the bar codes from the MLB tickets. (they're not on my Apple Wallet ticket copies). Last night I got a message from StubHub of a buyer, but something was wrong with the barcodes. Cannot not retrieve the tickets fr...

Barcodes will not upload

Hey all, I have sold 10 tickets to a Rangers game, and none of the codes will upload, and SH has been no help. I sent pictures to an online form they sent, and I still get threatening emails to upload tickets or face $ punishments. Any ideas?@links t...

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Seling tickets I purchased

I need to resell tickets I bought from stubhub because my plans have changed. I need to enter the barcode 3 days before event but I will not have it until 3 hours before event. Am I stuck with these tickets?

Event request link, please

Hello. Would someone please provide me with latest link to the event request page, which still appears to be an ignored issue even after all these years.I do NOT WANT THE INSTRUCTIONS as to how to get there, as it simply doesn't work - there is no "c...

Can't find a category to sell in

I have a 4 day ticket to Merlefest I'm trying to sell. This site shows 8 possible categories. The 1st one is for 4 days, BUT only for general admission. I have an actual section, row and seat. I can't get any further on the site. Anyone?

LOCKED OUT OF ACCOUNT!!!

I bought 10 total tickets to a concert. Now I have a grandchilds birthday party to go to soo I put the tickets up for sale on StubHub. I did the upload thing from ticketmaster and all. 4 of the tickets have sold and 6 were still listed as active.Toda...

Rescheduled a year later.....

I just sold my tickets to Billy Joel a few days ago, and unfortunately he just had to reschedule due to surgery. Of course, I would have kept them for the new date had I known a few days earlier... But that is what it is. But now with the new date be...

what if i don't get paid?

New here and know I'm not the only one that ever thought this, but I have a buyer now and I'm about to transfer the tickets over to the buyer, but I just saw that I won't get paid until 5-8 days after the event. My question is what happens if the buy...

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Cant upload barcodes

i sold tickets to Miami Marlins and St Louis Cardinals spring training games. received email 6 days ago that codes are live and i should upload. when i enter barcodes the "upload" button remains grayed out so codes cant be uploaded. Anyone with simil...

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Transfer of tickets

How do i transfer my tickets when there is not a transfer option?THUMar 13,2025PARKING PASSES ONLY Los Angeles Lakers at Milwaukee Bucks6:30 PM (event local time) atFiserv Forum (Formerly Wisconsin Entertainment and Sports Center) Parking Lots, Milwa...

Why is SH filtering out my listings?

I listed my tickets about 30 hours ago. I priced them in the same price range as others selling for the same event. I just realized that Stub Hub automatically filters the listings so that only the “recommended listing” are visible. This is the defau...

Listing is not mapping

Hello! Need assistance in mapping listing to the event:PARKING PASSES ONLY Spring Training: Washington Nationals at Tampa Bay Rays13 Mar • Thu • 13:05 • 2025Charlotte Sports Park Parking, Port Charlotte, FL, USAListing ID is 8923824727Link: https://w...

Pro tools

Are there any inventory mgmt. / other tools available for sellers with substantial sales volume through the StubHub platform? My team has done north of 50k in sales so far in 2025 and we are running into issues with finding the listing number on Stub...

Getting paid

For high volume sellers is there any point when payment occurs at the time of sale? Currently we often need to wait months for the event to actually happen before we are paid. This ties up funds which is less than ideal and curious if there is anythi...

Scam or No Scam?

I sold and transferred 4 Swift tickets that I bought on Ticketmaster via Stubhub. I can confirm and have proof that the tickets were transferred and accepted via Ticketmaster & Stubhub. However, the buyer's name does not match up with their email. Th...

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Tickets printed and mailed

I have printed and shipped my tickets as of a week ago. Is there a way to track the package. My account still says I need to print a label and ship before I run out of time.

Tickets sold, not sure where they're from

I bought the tickets from StubHub. Received email from StubHub that they were ready. Never received any other emails from another service (Ticketmaster, AXS, etc.). Claimed my tickets, which was basically just a link with my ticket info and a barcode...

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My ticket

I have what looks like my ticket. Show is not for another month When I view ticket I notice it has no QR code. Is that ok?

Stubhub sold tickets lower than my asking price

I listed tickets on Stubhub, I allowed the adjustable price option and selected a minimum price. Stubhub sold the tickets for less than half of my minimum and then refused to do anything to fix it.I feel scammed, what can I do?

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Sales Tax Reimbursement

I am relisting tickets for an event the location changed the date on we can no longer attend. I disagree with not being reimbursed the service fees but I can get over that.Why are we not reimbursed for tax paid on the original purchase? In any purcha...

Transfering Tickets

I purchased concert tickets off Ticketmaster but now want to sell them. Ticketmaster won’t allow me to resell, however, I have to option to transfer them. Can I list them on Stubhub? Do I transfer them to Stubhub? Or would I transfer directly to the ...

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Hidden MLB Ticket Listings

Trying to sell MLB tickets and they are hidden because they are not "recommended" by Stubhub. In many years of selling I understand that if I'm selling tickets in Row A and there are cheaper tickets than mine in Row A, mine will be hidden. But, Stubh...

Miami Marlins Tickets Invisible Again

Another day, another mapping error. For all Miami Marlins games, all clubhouse box seats are now invisible unless you know to unclick "recommended tickets". As a results it appears there are no seats in lower part of sections 8,9,10,19,20,21 for ever...

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Selling tickets

When I saw that I apparently had another listing with Metalica tickets x 2 section 219 row 4, which was obviously ERROR! I tried to fix the issue but the team was of NO help to me and said if the tickets didn’t sell- i owed them $630! I NEVER gave St...

Tickets

Hi all🥰 stubhub charging me for 2 tickets tosee Metalica in Toronto April24/25. Section 219 row 4! I did not authorize this transaction!

Enviar las entradas a Stubhub

He publicado mi anuncio y me dan un correo para enviar las entradas. Estas han sido vendidas por Ticketmaster Perú y se encuentran en el app de QUENTRO. Desde Quentro las he enviado varias veces al correo indicado por STUBHUB, pero al parecer no lleg...

Paper Ticket Event Day Order Clarification

Hello friends, what exactly are the rules when it comes to selling paper tickets the same day of the event (when there's no possible way to get it delivered by any given carrier)? Is it the sellers responsibility to have it delivered once the order h...

Selling Parking Passes

I have several parking lots across from a university and sell parking passes for the football games. I've been requesting the ability to add a description to each of my listings so that I can put a physical address where the parking lot is located. C...

1099

I purchased Raiders tickets from the Raiders organization. I sold a few on Stubhub and received a 1099 for $8,000. But I purchased the tickets for $6,000. Do I really pay tax on the $8k and not my profit which was only $2k? Please help.

Repeated Listing

I’m wondering why there’s a listing in the A4 section of The Weeknd concert on August 8th repeated and one of them even says it’s sold. Row 3, seats 5-8. Does this happen often and will it be resolved?

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Mapping Error on Site

Hi team,Seeking your assistance to update the Stubhub map and put specific sections as shown on the primary map for the following event;ARTMS Vogue Theatre - BC|Vancouver, BCSun, Apr 20, 2025, 7:30 PMStubhub link: https //www.stubhub.com/mohammed-ame...

Sales cancellation

I have four tickets for this February 19th match LA Lakers vs Charlotte Hornets and over the past week I've received several messages informing me that the tickets were sold, but few minutes later I received other messages informing me that the sale ...

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