Selling Tickets
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Where is my listing?

When listing tickets on StubHub, there are a few things to check to verify your listing state. Go to "My tickets" then "Listings" to double-check that the listing details you entered are correct. This is where you can make changes to your listing suc...

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Getting Paid for Selling Tickets!

When you sell tickets on StubHub, payments are processed 5-8 business days after the event takes place. How does StubHub pay me? The way we pay you for ticket sales depends on where you live and where the event is. See your StubHub account's payment ...

Selling and Sold Tickets - FAQ

Can't make it to your event anymore? List them on StubHub! It's fast and easy to do! Click here to get started! By listing and selling your tickets on StubHub, you do agree to our policies outlined in our User Agreement and Seller Policies. We know y...

Payment Pending

The live chat told me the payment would be expected by today November 20 and he said it’s already processed but the payment status still says pending and the customer service agent says it’s still processing. Which one is it? The event for Taylor Swi...

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Dawes. Heights Theater Houston incorrect map

https://www.prekindle.com/find-tickets/id/532452770948126763;jsessionid=B8E48DEE732892A5C1EAD46084E555FE?0 December 14 Houston Texasshould show seating in upper reserve section Reserved GalleryReserved GallerySold Out Premier seats on the second floo...

Can't reupload a pdf file

Hi @community , I need urgent help here with uploading a pdf/reuploading pdf. My order has been confirmed when i have uploaded the file (got an email that my ticket has been delivered) , but when i click on view sold files files to make sure if the t...

tickets

my husband passed away and I have to sell tickets but I do not have the physical tickets to sell what can I do? I was told this is a mobile ticket sale and the tickets will be available on the day of the event, so how do I get the tickets to sell or ...

Dave Matthews Warren Haynes

Sold and transferred tickets to Soulshine at MSG face value was notified by stub hub that they consider this a cancelled event since it is a fundraiser I requested my tickets be put back into my Ticketmaster account stub hub said they have to contact...

Not getting paid for selling my tickets

HiI sold two tickets on August 24,and I still haven't been paid for them. Every time I speak with customer service, they lie to me and say the payment will come in a few days. Is anyone else experiencing this? It's been over two months, which is ridi...

Apparent Incosistent / Fraudulent Ryder Cup Listings

Hi,I've noticed listings for Ryder Cup tickets that are appearing as recommended listings that are in ALL CAPS and are misspelled? They are high in price, but are showing up as recommended in all sections,but don't show up when clicking on the sectio...

Tickets sold but no buyer details

I listed and sold tickets for an upcoming sporting event, and got the "Action Required - You sold 2 ticket(s)" email where I usually get the name and (fake) email of the buyer and forward the tickets. However, this one email didn't include buyer's na...

Listing Tickets on StubHub

Please note that StubHub automatically applies a filter for "Recommended Tickets" without the seller knowing that a filter has been applied. This means that if your tickets are not recommended, your tickets will not be viewed by the buyer. This appli...

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Mapping error for Peach Bowl

here is the link for the peach bowl on January 01, 2025. The Molly B's Lounge is not showing up on the map. Can you please have it corrected Chick-fil-A Peach Bowl Tickets Jan 01, 2025 Atlanta, GA | Ticketmaster

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Did I list my tickets correctly?

I listed 4 GA/floor seats for a Billy Strings show and clicked the option where "any number of seats" could be sold.When I go to look at the event (Dec. 29 at Lakefront Arena in New Orleans), the default ticket search setting is for 2 seats -- but th...

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Not Paid for Tickets

I sold 2 very expensive tickets to StubHub weeks ago and still haven’t seen payment for them. After contacting customer service they have been no help. They keep saying to look for an email from them but I don’t receive anything. They owe me hundreds...

Waiting on payment

I sold my tickets 15 days ago. My payment had been pending and processed before failing 4 times now. I have confirmed my information to be correct. What is going on and when can I expect payment?!

Wrong Map on Listing

Please update the map for the following event: Windy City Smokeout: BBQ & Country Music Fest Tickets - StubHub This is the correct parking lot map:United Center Parking - Friday Windy City Smokeout Tickets Jul 11, 2025 Chicago, IL | Ticketmaster

Getting Paid for Selling Tickets!

When you sell tickets on StubHub, payments are processed 5-8 business days after the event takes place. How does StubHub pay me? The way we pay you for ticket sales depends on where you live and where the event is. See your StubHub account's payment ...

57 days & counting, no payout

57 days since the Formula 1 Singapore Grand Prix were I had to sell 3 tickets due to a family sickness emergency. I'm owed over $2,000. I have 2 bank accounts that work perfectly (I use them for my international business transactions). I also have my...

Event request function *STILL* not made any easier to find

Those who sell regularly already know what a nuisance this has become for years now. While once very easy to request an event, it has now become a Where's Waldo type of game where they relocate it every so often.One of the steps suggested is: "On the...

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Map errors on site

Here are to samples of the listing only showing two types of passes, general and valet. The map is not showing correctlyIncorrect1.https://www.stubhub.com/parking-passes-only-phoenix-suns-phoenix-tickets-11-20-2024/event/154770183/?quantity=12.https:...

Not getting paid

My payout method keeps getting rejected despite having the correct information in my account. It has been rejected three times already over the past month, and I am worried that I'll never get paid. Customer service is useless as they don't have any ...

Tickets

If I bought tickets and can't attend can I give them away to a family member

Selling price locked in?

If I list tickets at a certain price, is that price locked in or can I change the price somehow like if I want to lower the price as the concert gets closer?

Cancelled sale

Never had this happen before in over a decade of selling…Last night at 6pm PST, I sold a ticket for a concert at 8pm PST.Instead of the normal email saying “your ticket was sold”, my email said “we found a buyer for your ticket and are investigating ...

Map Error on Site

Cannot post a reply to the thread of Map Error on Site topic @TeamStubHub1 @TeamStubHub Please, do fix map of this event.Sections A-1 upto A-3, A-10 to A-12, B-1 to B-3 and B-12 to B-14 are missing on Stubhub mapLEONID & FRIENDSNovember 22, 2024 7:30...

map errors on site

Hello, I received an email back from my post about how to report an error. I am unable to click to post in that forum as it says it is read only. Wondering if you can post/fix for me. all of these are for the footprint parking only in Phoenix Arizona...

Parking locations for PHX Suns are general or valet

Footprint Center Parking pass for the Suns games recently switched format. You are only able to list parking passes for general parking or valet parkingCan we request to revert back to the old way to list your parking passes to the exact parking venu...

Payout amount is wrong and Stubhub won't correct

No idea how this happened, but I had a pair of tickets for a show in December listed for $288.00 each, which sold. However, the payout amount on the pair shows a total of $3.56 ($1.78 each). I spoke to Stubhub and they assured me that the sale show t...

No option to transfer ticket on later date. Why?

I am trying to sell my 11/22/24 Taylor Swift Tickets but can’t transfer the tickets until 72 hours before the show (on 11/19/24). Why is “I’m ready to transfer” the only option? There should be an option to transfer the tickets at a later time. When ...

Taylor swift tickets

I guess when Ticket Master says , can only release the tickets to resell , 72 hours in advance , they are holding me to the exact rule ! Was hoping they would let me release earlier today , 3 days prior to the concert ! Hopefully @ 7pm tonight, I can...

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Selling Tickets

I was not able to sell my Iowa/UCLA tickets due to the UCLA season ticket holder not releasing my tickets to me in time to allow time for me to sell. I received the tickets only 2 days before todays game. I had to call StubHub twice to have the selle...

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Bug with Los Angeles Lakers home games

This happened once last season as well. If you go to a Laker home game listing (November 13th for example - since I have tickets for sale that night), you will see a mess. The floor zone has disappeared so the lower level is now a giant, disorganized...

Atlanta Falcons Mapping

The Falcons vs Chargers game is not showing up in Stubhub platform, i have other games listed and they show up, can you help. but this game is not showing up

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Ticket transfer mistake

I have a problem that doesn’t seem to be getting resolved. I sold two NFL tickets a few days ago to a particular game. I am a season ticket holder btw. Anyway, once the tickets sold, I mistakenly transferred the wrong tickets to the buyer. By the tim...

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Dates of transfer

The tickets i want to sell will only be available 3 days before the event but I cant seem to go as far out on the calendar (for Day of transfer) when i list them.How can i unblock transfer days on the calendar?

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Legia Warszawa selling tickets

Hi, I am a Legia season ticket holder who can't attend all the games. They always ask for ID at the entrance, even for league games, how can I then change the ticket so it can be sold on stubhub? THank you

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Charge for double listing/double sale - What a scam!

Spoiler (Highlight to read) The Stubhub app glitched when I was making a listing (or that is my assumption). I'm not exactly sure how a 2nd listing was created. But somehow, there were apparently 2 listings created within StubHub at exactly the same ...

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Sting in Bend, OR on 5/26

For Sting in Bend, OR at the Hayden Homes Ampitheater on Mon 5/26/25, when listing tickets, it does not allow me to select a "Row" in the front reserved sections of A, B, C. Please fix this ASAP. Thank you. Stubhub: https://www.stubhub.com/sting-bend...

unsuccessful payment

Sold ticket early October, it is now early November and STUBHUB keeps stating incorrect or invalid banking info entered for payment. Customer service is no help in resolving. I need my $500 for tickets sold.

Tony Robbins Diamond Ticket unable to add details

Hello everyone! 🌻 I'm new to this amazing community and have a Diamond ticket available for sale. I'm struggling to find where I can enter the ticket details, as I only see an option for general admission. Since general admission tickets are priced ...

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Transferring tickets

My Taylor Swift tickets wont be transferable until 3 days before the event. The drop down date in Stubhub does not allow for these dates to match up. How could I let potential buyers know that the transfer date is later that the date posted on my lis...

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Listing not mapping

Ballet Austin- Nutcracker December 7, 2024 7:30PM Michael & Susan Dell Hall at Long Center - Complex, Austin, Texas, USAListed Mezzanine Center Row L-2pack and listing is not showing on stubhubSh link- https://www.stubhub.com/the-nutcracker-ballet-au...

selling tickets

Hello! I listed my Philadelphia Phillies Spring training tickets today on stub hub and stated I would enter the bar codes before a certain date. I just received a e-mail for all my listings to upload the barcodes. I do not have the tickets yet and I ...

Coldplay Sydney

Hi! I purchased a floor ticket on stub hub for Coldplay on Nov 10th. I now have Covid. I wanted to sell the stub hub ticket I purchased via stub hub. I can’t seem to sell, there is no option to transfer ticket. I have already accepted ticket but not ...

Selling tickets

I bought 2 ND-Army tickets through StubHub and the purchase was confirmed. I then later decided to sell the tickets and had them listed on StubHub for sale and the listing was confirmed. I received a purchase confirmation through StubHub and the emai...

Selling DICE tickets

What is the procedure for selling DICE tickets?Stubhub provides an email to pre-upload tickets, but a DICE contact is required.An email is not enough.

Accidentally sold 1 ticket twice.....feel terrible.

I had a ticket posted on 2 platforms and had to cancel a sale made here. Anyone know what will happen now? I read I will be charged the fee of the sale....however I did not receive payment for the ticket I sold....any idea what will happen?BTW....I f...

Not getting paid for TS tickets

Anyone else having S.H. telling them failed payment? I've had it happen 4x that my bank has returned the payment but they have no payment on file?! I've added paypal and now i have to wait another 3 business days! I really need this money and no way ...

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Name of Bank wrong for payout

I added my routing number to receive payouts for sold tickets. They don’t have my bank listed as an option. It’s a small, local bank. So will that be okay if my routing numbers are correct?

Stubhub no longer paying sellers when a buyer scams?

I sold Bruno Mars tickets 2 months ago, 30 minutes before showtime I get an email saying the tickets were no good and they want proof of delivery, which I sent and it showed the buyer accepted and that should heve been the end of it, however 2 months...

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Seating Chart - WGCI Big Jam, 12/7/24, Wintrust Arena

Please update the seating chart for this event -- the stage is the middle of the floor, not at the end. SH:https://www.stubhub.com/wgci-big-jam-chicago-tickets-12-7-2024/event/155154959/ PRIMARY:WGCI Big Jam Tickets Dec 07, 2024 Chicago, IL | Ticketm...

Sold tickets but Transfer pending

So I sold tickets but I made sure to transfer them to stub hub so they could handle it. I got an email saying ACTION NEEDED. Do I try transferring them over myself or will they send it to them.?

Card not Authorized by Bank

I'm trying to sell tickets and stubhub won't let me create listing because of the error "Sorry! Your card was not authorised by your bank. Please verify your credit card details and try again. If you believe your credit card details are correct, we s...

Coin Master Rewards 2024

Coin Master has captivated players around the world with its unique blend of slot-machine excitement, village building, and friendly battles with friends. With each spin, players can win coins, raids, or attacks on other players, creating a fast-pace...

Payment Terms

Hey Stubhub, I am a Top Seller but I have a question on my payments as they recently changed. Please DM me so I can DM you. @TeamStubHub1 Thank you

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Coin Master Rewards 2024

Coin Master has captivated players around the world with its unique blend of slot-machine excitement, village building, and friendly battles with friends. With each spin, players can win coins, raids, or attacks on other players, creating a fast-pace...

Selling tickets

Two weeks ago I posted tickets for sale. I went on line yesterday and found the price of the tickets had been reduced ( not by me). When I tried to contact SH to find out what had happened I was told it would cost me $5. While trying to get this reso...

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T Swift tickets

Sold tickets a year ago. Buyer has yet to accept transfer. If tickets are still not claimed at time of start of concert can I use them for myself?

Need to add a line to my StubHub listing

Hello,Hello, I am selling Red Sox tickets and am trying to indicate that they offer free popcorn. There is no way to do so, since it is not one of your options. Both your chatbot and an agent said that it was possible for me to write in comments and ...

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Got scammed and StubHub won’t pay me

I am several weeks into trying to get someone to help move a payment I am owed. Several weeks ago, we sold an expensive pass to a music festival. I used the label that StubHub gave me and sent the tickets to the buyer. A few days later, they contacte...

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TS

I sold tickets to TS concert tonight about a month ago. The day they were sold I transferred them to the email provided and got confirmation they were delivered to correct email. Buyer is telling Stubhub they don’t have access to tickets. Will I stil...

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Sold Tickets not showing up in my sales

I sold Tickets over a year ago for the TS concert. They are not showing up in my sales. Has anyone else ever had this issue? I have the email that they sold with the confirmation number.

Reselling ticket

I booked a ticket of the eras tour in sg. I currently can not be sure the ticket is valid or not until I reach the gate. So, if I want to resell the ticket before the concert, and transfer the ticket i got from the previous seller. Do I have to take ...

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Taylor Swift Tickets - method of transfer, and VIP

I have 2 tickets to Taylor in Toronto in November. I will be selling them, as I can no longer attend.I’m worried about making a mistake in the listing, and then being liable for a pile of $$ if the buyer rejects the ticket on a technicality. Wonderin...

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MLB Season Tickets

For MLB 2025 season - When I use the option to list multiple games from the season tickets function, how am I able to edit the in hand date for my listings? When I list, there isn't an option, and it defaults to the current date as the in hand date.

Selling and Sold Tickets - FAQ

Can't make it to your event anymore? List them on StubHub! It's fast and easy to do! Click here to get started! By listing and selling your tickets on StubHub, you do agree to our policies outlined in our User Agreement and Seller Policies. We know y...

Payment pending

Hi,I sold a ticket back in August but I haven't received payment yet from Stubhub. I got an email in August saying that the payment failed to paypal.I called PayPal but they say there was no payment attempted by stubhub on the date indicated by stubh...

cannot upload commander tickets

Hi, the washington commanders don't use ticketmaster. instead all season tickets are held at seatgeek. i tried upload my parking pass twice but it doesn't show instant download. can you check to see what the problem is? I cancelled uploading but you ...

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Taylor Swift in Vancouver

Hello, sold my tickets to taylor swift but TM wont allow transfer until 72 hours before. How do I transfer tickets?

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Badges

I have 2 badges for sale for Thursday Oct 17 for new york comic con. Thank you. Eblacky2422@gmail.com

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Listing duplicated

I had a couple tickets I was selling and somehow the listing was duplicated it seems and then all the sudden I had two more listings for two tickets I never even had… anyone else have this happen? AND, the first person I spoke with hung up on me twic...

Customer service hanging up on Customers

I have had an ongoing issue with tickets from Seat Geek not preuploading to Stub Hub. I have spoken to 2 supervisors who promised to call back within 24-48 hours after each call. Neither did. Today I called to speak to a supervisor and after reexplai...

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Transferring sold tickets

I just sold tickets and the tickets came from downloadmyseats.com. There is no option to transfer to new buyer. I was online talking to different agents for over 4 hrs and still can’t figure it out. They said they are trying to contact downloadmyseat...

Taylor Swift-Upload to Increase Chances of Selling Help

Hi, I have a Taylor Swift ticket for sale. I recently got an email from StubHub saying that for Taylor Swift concerts the listing needs to be deleted and recreated because of an issue with not uploading tickets until a few days before the concert. Th...

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Selling Tickets I’ve Not Yet Received

Hey all! I need to sell a pair of tickets I bought on StubHub, however I haven’t received the tickets yet and they are not set to be transferred to me until the day of the event. Can someone help me figure out how to sell the tickets in this situatio...

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When we were young tickets

Hi. I bought 4 wristbands for when we were young tour on 10/20. Sold the wristbands on stubhub, but to 3 different buyers. Plan to ship the bands tomorrow, but they came with 1 QR code to activate them. Should I still be the one to activate the bands...

Taylor swift tickets -resell

I listed TS tickets , chose 10/13 to deliver tickets! I just found out TM has a rule about selling TS tickets , can only transfer/resell 72 hours in advanceConcert on 11/3 , can transfer on 11/1 , how do I change transfer date ? I also have a buyer i...

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Season ticket wallet missing AHL

I tried to list certain games from my season ticket wallet. However when i tried to add the Calgary Wranglers from the league list. The AHL is not found. Are you able to to add the AHL league onto my season ticket wallet list so i can start listing m...

transferring tickets

I am selling tickets and StubHub recommends I transfer tickets now. If I do that and they don't sell how do I get then back?

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Selling Mobile Transfer Tickets - need Help

Hello community,Really need help!I have ordered my tickets from Stubhub for an event on October 19th (mobile transfer tickets). It shows me that the tickets will be transferred on October 19. Unfortunately I can't go and want to sell my tickets. So f...

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Joni Mitchell tickets

I’m trying to figure out how I paid $728USD (1003 CDN) for 2 tickets in February that I can only sell for $200, all done through StubHub.What a screw up for me! Anyone else feel ripped off?

Scam or No Scam?

I sold and transferred 4 Swift tickets that I bought on Ticketmaster via Stubhub. I can confirm and have proof that the tickets were transferred and accepted via Ticketmaster & Stubhub. However, the buyer's name does not match up with their email. Th...

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Help! Ticket transfer confusion

I sold a ticket at the end of September and I transferred it from Ticketmaster to an email from StubHub ending in @ticketpreupload.com. I just now got an email with the buyers info including email to transfer the ticket to, except the ticket isn't in...

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