Selling Tickets
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Where is my listing?

When listing tickets on StubHub, there are a few things to check to verify your listing state. Go to "My tickets" then "Listings" to double-check that the listing details you entered are correct. This is where you can make changes to your listing suc...

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Getting Paid for Selling Tickets!

When you sell tickets on StubHub, payments are processed 5-8 business days after the event takes place. How does StubHub pay me? The way we pay you for ticket sales depends on where you live and where the event is. See your StubHub account's payment ...

Selling and Sold Tickets - FAQ

Can't make it to your event anymore? List them on StubHub! It's fast and easy to do! Click here to get started! By listing and selling your tickets on StubHub, you do agree to our policies outlined in our User Agreement and Seller Policies. We know y...

Can't Sell my Super Bowl Tickets

Hi,I'm listing my Super Bowl tickets, but my listing is not showing up. The section my Tickets are "617" is also blocked, as no more tickets were available. When I log in, I see a message saying, "Your tickets are not visible due to selected filters....

Proof of transfer error

For the last couple of days whenever I try to upload proof of transfer an error message pops up that says" Unable to upload proof of transfer. Please try again at a later time."I've tried from different devices and browsers, and still get the same er...

Listing Tickets

starting to get a little frustraed on how there listing wm phx open none of my listing are veiw able no they recomend but by far at way better price than other

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Stubhub has a duplicate listing for same game

Just trying to bring this to the attention of Stubhub while trying to list tickets for the Arkansas at Mississippi State women's basketball game Thursday, 2-6-25. There are two separate "events" on Stubhub for this same game: https://www.stubhub.com/...

New to site and need to sale tickets I can't use

I purchased 2 side by side seat tickets for Matt Rife Show in Houston Tx on March 9,2025. Now I can't go and need to at least make the money back that I spent. How do I do that and is it guaranteed that someone will purchase the tickets or will I end...

Selling tickets

I received an email that has a link, (I believe it's a link)to upload tickets for faster sell. That's what it says I'm the email I was sent. But I can't figure out how to do it. I'm new to this and need to figure out what to do ASAP. Can anyone help ...

Help selling one of two tix purchased together

Bought 2 tix together, need to sell only one. When it asks "how many tickets do you have", technically I have two but I'm assuming it's asking how many I want to sell, right? So I select "one" and then see it wants me to select the correct option, ho...

Unable to Print Shipping Label

I was excited to make a sale yesterday, first sale in a while but I've sold a few sets of tickets here. Logged into my account this morning to print the shipping label. I received an error message multiple times and was unable to print the label. Now...

LISTING

HOW COME ALL OF MY LISTING ARE ARE HIDDEN CRAZY CAUSE IM A TOP SELLER GROUP NO THANKS TO STUBHUB..JUS WANNA A REAL REASON WHY MY LISTING DONT GET PUSHED

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Scam or No Scam?

I sold and transferred 4 Swift tickets that I bought on Ticketmaster via Stubhub. I can confirm and have proof that the tickets were transferred and accepted via Ticketmaster & Stubhub. However, the buyer's name does not match up with their email. Th...

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Portland Trail Blazers Seating Chart

I’m confused why Stubhub seems to be penalizing me for my ratings on my postings? At the Moda Center, rows AA-DD are in front of Rows A-Z, and looking at comparable seats (mine are two rows behind the Blazers bench versus others that are two rows beh...

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refusing to retry payment over a month after the event

I sold tickets to an event back in mid Dec. They attempted to send me my money on Xmas day and claimed there was an issue with my account and removed all payout methods from my stubhub account. I went through the link in the email they sent saying it...

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Refunding or reselling a ticket

How do I get a refund or sell the ticket I purchased for the Blue Jays/Mariners game May 10th - Just one Section 121 / Row 24 Thank you

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Instant Download and not getting paid

Hello, I used the Instant Download many times, but on this occasion I successfully uploaded my tickets, apparently the buyer had issues downloading, so stubhub asked if I could cancel the transfer and transfer directly to the buyer. But Stubhub accep...

StubHub Fan Protection for Buyers AND Sellers

StubHub has usually been a very reasonable option that I have trusted for years as a sports fan for buying tickets and selling my own personal tickets to events I cannot make. Recently, that trust in StubHub doing the right thing has disappeared. I h...

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Bug with Los Angeles Lakers home games

This happened once last season as well. If you go to a Laker home game listing (November 13th for example - since I have tickets for sale that night), you will see a mess. The floor zone has disappeared so the lower level is now a giant, disorganized...

unable to list special section

I've just listed tickets (#8643690935) and am unable to indicate these tickets are in a special section. As this will affect the price I would very much like to include the information and see that others have done for this event. Please advise how t...

LISTING

Section 1027.4GreatRow 14 | Seats 5 - 10Zone LowerSee all tickets in this section HOW ARE THESE SEATS LISTED WHEN THERE MINE?I OWN SECTION 5-8

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StubHub is a scam

StubHub is the biggest scam I’ve ever had to deal with. 4 days of constant calling, I’m already traveling for the event. It’s tonight and I still don’t have my tickets.

Can't upload proof of transfer

I have same problem as @We_Got_Tickets . I've tried to upload proof of transfer from different devices and browsers and it just keeps saying try again later.

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Large seller bulk upload

Previously there was a way to bulk upload tickets with a csv file. Is this still an option for large sellers?

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listing

im trying to list tickets and for the past 2 weeks for some reason all my listings go under review,yet later in the day i am able to list the tickets with no issues can someone plz tell me why this is happening, i have called sevreal times and get no...

Rockville ticket sale

I want to sell my Rockville ticket but I'm unsure how to do it since its linked to a bracelet. For anyone that has done something similar before, do I just ship the bracelet once it arrives?Anything helps!

Haven't Been Paid For Sales From Several Months Ago

*This is my second time posting, you DMd me after the last post asking for more info, I sent it over multiple times and you haven't responded. I've called in the issue a handful of times, I still haven't been paid. I have a sale from back in July, an...

Sold tickets

My tickets sold earlier overnight on another platform. I no longer have the tickets.

Listing 'removed' after review with no explanation.

My listing failed twice after review, trying different settings. I finally listed paper tickets since I have printed copies, but the event is very close and I really need to send them via PDF. The listing is removed with no explanation. Very frustrat...

Cant upload barcodes

i sold tickets to Miami Marlins and St Louis Cardinals spring training games. received email 6 days ago that codes are live and i should upload. when i enter barcodes the "upload" button remains grayed out so codes cant be uploaded. Anyone with simil...

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Theo Von Show East Lansing

Hi all, I am looking to sell two Theo Von show tickets. He is performing at the Breslin Center in East Lansing on February 27th. Both seats are in section 102 row 18. Unfortunately, something came up so that I can no longer attend the event. I am not...

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Dua Lipa Transfer not permitted but 739 tickets for sale

HelloNew potential seller. I’ve got a couple of Dua Lipa tickets I need to sell as I can’t make the show any longer.There are 739 tickets for sale on SH at the moment but when I go onto TM my tickets say “transfer will not be available for this event...

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Need Event Listed

Please add this show listing to the site:Tim McGraw - Thunder Ridge Nature Arena Tickets Aug 31, 2025 Ridgedale, MO | Ticketmaster Here is the parking map as well:UPGRADED Parking / Tim McGraw / TRNA / Not A Concert Ticket Tickets Aug 31, 2025 Ridged...

Tickets Sold for Less Than Authorized Price

I attempted to list my tickets for an NFC Wildcard game on StubHub for $225 each. I opted out of any dynamic pricing options as I knew what other similar tickets were listed for and I did not want to take a bath on the sale. 3 minutes after I submitt...

Listing options not listed

Can we get the following event to have these options as listings. Currently only option 1 is available to choose from when trying to list tickets. Justin Moore Tickets - StubHub 1. General Admission / Pit2. General Admission / VIP Pit 3. Balcony Than...

buyer email seems really sketchy

I was selling 4 tickets to a concert. Two were bought by a person with an email in the form of first initial, last name, and a simple number @ certainwebsite.com. For example JDoe30@blahblah.com The other two were bought from someone in the exact sam...

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Nervous about buyer email - sounds like maybe a scam?

Hi there! I just sold 2 tickets to an event we couldn't find friends to go with to, but the buyer's email seems a bit shady to me and it makes me nervous it's some sort of scam and I'm going to end up losing the tickets without a payout somehow? The ...

Selling tickets - Foreign Country

Are you able to sell tickets to an event that is taking place in a foreign country? Example: I reside in US, and I'm looking to sell tickets to an event in Germany. Is this allowable, and if so how does it work....any different than usual? Thank you!

Penalized Seller

Why are Sellers Penalized when a buyer attempts to defraud Stubhub? Even though I provided all the requested documentation I have still been waiting over two months and everytime I reach out to StubHub I am told to give them a couple of more weeks. V...

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Selling Tickets I Dont Yet Have

I purchased tickets and got a verification email from Stubhub. I realized I purchased the week before I was to arrive on vacation so I went to try to sell them. They have not been delivered to me yet, but I paid for them! The email said I would recei...

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Preupload issue for Lion King - Orlando

I need your help. I no longer need the tickets I bought for The Lion King on 25 April 2025. I am needing to sell the two tickets now for MEZRGT Row J seats 2 and 4. My wife passed away last week. I am of course not thinking straight and need help wit...

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Listing Score Discrepancy

There is a clear issue with the Listing Score on the mobile Stubhub application compared to the Listing Score on the website. I've noticed this is particularly negatively affecting the Barstool level seats at MSG. My listing was a 200 level barstool ...

Haven't Been Paid For Sales From Several Months Ago

I have a sale from back in July, and another from back in October, both events already took place a month ago or longer, both sales were successfully completed, and I still haven't been paid out for them. I called twice, both times I was told I'd rec...

Re-transfer tickets

All of my listings now show Re-transfer tickets. WHY? Nothing has changed on my side. Why is there a problem now?

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Filters

This may have come up a million times but I couldn't find my tickets that were on sale to the Baltimore Raven playoff games just to find that there is a toggle in the filters that is called recommended tickets and it always goes on so I dont see my t...

Getting Paid for Selling Tickets!

When you sell tickets on StubHub, payments are processed 5-8 business days after the event takes place. How does StubHub pay me? The way we pay you for ticket sales depends on where you live and where the event is. See your StubHub account's payment ...

Sale proceeds

I just sold two tickets for a show in late April. What justifies StubHub in holding my sales proceed for more than THREE months? Please someone have a good answer to this. We must find a better way.

Event Listing Needs Fixing

Arooj Aftab @ Aladdin Theater in Portland OR is NOT a general admission show. I uploaded my tickets which clearly show really good seats! Please change listing to show assigned seats

NBA PARIS TICKETS

I see numerous tickets on Stubhub with mobile transfer and instant download as option. I have some tickets bought from accor arena website and they are in my fan wallet app app - I think its ticketmaster france app. Tickets imported to app and I see ...

ticket resale

2 questions. I received an email saying I did not list the event was "standing room only" It does say GA meaning general admission no place to state "standing room only'. Where am I supposed to do that? Also tickets won't be released until day of sho...

Active Listing not showing up

I have 2 different sets of tickets I'm trying to list for Buffalo Bills tickets for Wildcard game. Both listings show they are "Active" under "My Listing" page. When I go into the event page where all the active listings are showing, only one set of ...

Porsche Tennis Grand Prix

I have tickets for sale for the April 20 2025 tennis matches at the Porsche Arena in Stuttgart. StubHub is not listing this event for some reason, is there anyone interested in tickets for this event? Thank you.

Listing not mapping

Ballet Austin- Nutcracker December 7, 2024 7:30PM Michael & Susan Dell Hall at Long Center - Complex, Austin, Texas, USAListed Mezzanine Center Row L-2pack and listing is not showing on stubhubSh link- https://www.stubhub.com/the-nutcracker-ballet-au...

requesting TIN when it shouldn't be required

Sold some tickets recently (totaling less than $600 - and haven't sold anything else this year) and I received an email stating that I "exceeded the $600 threshold for 2022" and needed to enter a TIN in order for my payments to go through. The whole ...

Selling Tickets

Hi, I sold a ticket for the UConn Huskies VS USC Trojans Women's Basketball Game around 10/27/24. The game happened on 12/21/24 and I have still not been paid. I recently updated my payout method, and was wondering if I could get an update on when I ...

Stubhub hiding the section I am selling for

I have my Chicago Cubs season tickets listed on Stubhub. They are in the "Budweiser Bleachers" Zone. When you go to the main listing page of any of the events (for example: event # 154615769), the entire section is "grayed out". You have click into t...

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Pre upload help

Trying to upload tickets from tm to stub hub. I got an email with what to enter but everything i try does not work. It says I need a complete name to transfer. Where exactly do I put the information to make it work?

Reselling Tickets

I bought 4 tickets to Kevin Hart for February 16th 2025. The show gets rescheduled for February 14th 2025. I received an email saying that if I cannot go, I can resell my tickets on StubHub and no fees will be charged because of this rescheduling. I ...

Event Not Listed

Please make it possible to add an event or to email your customer service a link to an event.I spoke with a customer service agent tonight and she repeatedly spelled various components incorrectly and read CA in my San Francisco address as Canada.I d...

Stubhub no longer paying sellers when a buyer scams?

I sold Bruno Mars tickets 2 months ago, 30 minutes before showtime I get an email saying the tickets were no good and they want proof of delivery, which I sent and it showed the buyer accepted and that should heve been the end of it, however 2 months...

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french super cup

Hello’s good morning everyone, anyone facing the same problem of listing a ticket of Paris Saint-Germain vs Monaco - Trophée des Champions at qatar . The system it says ( Unfortunately an error has occurred, please click here to try again).

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Can't get paid and can't get an answer why

I used the approved secondary market to sell a couple NFR tickets I could not use. Two tickets for 12/5 event were paid to me on 12/11.Two tickets for 12/13 event were paid to me on 12/19.BUT, two tickets for 12/9 event (in between these other two) s...

Not Getting paid for tickets sold

We sold our Mizzou vs Arkansas tickets back in November for the 11/30 game and still not paid. Have called several times about this and told there is some sort of issue with that payment and it is being escalated to a higher team to resolve and get a...

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Cancel sale avoiding charge

I received a notification yesterday asking me to transfer tickets I sold. However, I realized that the event information I provided was incorrect. The tickets I have are actually for the New York venue, but I mistakenly listed them as being for the K...

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FedEx Delivery Attempts

I sold tickets. These where hard tickets that had to be delivered by FedEx, (using the Stubhub provided label) So far, it looks like there were 2 Delivery Attempts so far. How many does FedEx do before it gets shipped back to Sender?

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Tickets won't list.

Purchased 2 tickets for Garth Brooks March 2nd but now can't attend. Use the "sell tickets" option in "my orders" but when I press the "Create Listing" tab at the bottom of the page it just refreshes back to the start. Want to list them now and just ...

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Adding a Parking Ticket to a listing

Need a walk through on how to add the Parking to the event tickets. Have done it twice by calling in to get the email/name etc. to send it having to clarify with StubHub on the transfer.......It is a pain for sure. Help if you can

Selling tickets with parking?

Still a newbie here, but I was wondering why they don't allow you to sell parking with your event tickets, that they have to be as two separate listings?

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How do I connect w buyer for transfer?

Someone bought my ticket (originally purchased via Getin). I now need to transfer it to them.This requires there phone & email. How do I do this? There is no PDF. The ticket must be transferred.

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delivering my tickets

I had to sell my tickets for Jeff Durnam Jan 10 because my husband died and I will not attend alone. I got notification that my tickets sold but the question is I am having trouble transferring my tickets, I will not have accesss to my mobile tickets...

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