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StubHub Community Guidelines

Welcome to the StubHub Community! The mission of this online community is to provide a peer-to-peer and direct support channel for both buyers and sellers on StubHub. It is a place to exchange ideas, tips, how to’s, and techniques where our customers...


Tickets for sale

I have 6 very good tickets. I'm from out of the country, can't make the trip to nashville. I have put the tickets for sale, I was sure at that price they would sell considering they are lower level 6 tickets together. But no news...The show is tonite...

  • 1 Replies

StubHub Suggestions and Feedback

We love hearing from our fans and are always looking for ways to better our site for everyone. Please feel free to share your suggestions or feedback for the StubHub site in this thread!

by Community Manager Community Manager
  • 34 Replies

About Rank Levels

What are Rank Levels? Rank Levels are a fun gamification element that incentivizes participation, rewards quality, and builds your reputation in the community. Every member of the community is assigned a rank level based on how much they post, kudo, ...

by Anonymous
  • 4 Replies


I recently bought tickets for a concert for March 21st, 2024. I received a message confirming my order, and that the tickets would be sent via email before the 21st. I arrive to the venue where the concert was at, and I never received the tickets. I ...

Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here
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