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I bought a ticket that had already been used

I lost a concert because the ticket I’ve purchased was already used by another person....I bought 2 tickets through the app, received a confirmation for the first one right away but for the second never arrived...So I called the support, they found t...

Sold Tab Inquiries

I have been buying and selling tickets on Stubhub for years. I am a season ticket holder for two major sports at a major big ten university. I was selling one of my basketball games recently and notcied that I could not longer see the Sold tab, which...

Seller fees increased to 13% from 10%

Up until last week or so, all my listings had 10% seller fees. Starting from last week I started seeing 13% seller fee on one of the most recent listings, and ever since then all the new listings I create shows 13% seller fees. Used the customer serv...

Ship Notification Suggestion

I have a suggestion for the automated shipping notifications. If UPS tickets are sold anytime after 8pm Friday night, UPS hubs are usually closed for the weekend. The earliest time to drop off and update tracking info would be Monday morning. I sold ...

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