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New Site - Feedback Thread

Your new site stinks! It's always been possible to click a "zone" icon and see pricing in a whole zone and not just individual sections. It was fine all day until a couple hours ago and never been a problem. It made listing tickets ACCURATELY easy......

  • 8 Likes
  • 75 Replies
  • 2643 Views

Buying Ticket Fees Way Too High

I recently bought tickets to a local sporting venue. I noticed that the fee on my $300/ticket price was ~25%! I paid almost $200 in ticket fees alone. I looked at ticketmaster for comprobable priced tickets and their fees were about 12%. Why are thes...

  • 7 Likes
  • 16 Replies
  • 7222 Views

Ticket search criteria/filtering

I was wondering if StubHub could add more filtering criteria in ticket searches. I would like to select specific sections of the venue for ticket availability (e.g. sections/rows). I thought this capability existed before on your website.

by sgoet
  • 0 Likes
  • 20 Replies
  • 3360 Views

How to reach phone/chat support

Bring back the Contact Us page. You have completely removed the ability to find phone and/or chat support on the website. I have scoured your site for any way to contact you, and cannot find a single link offering actual customer service support. The...

Announcements

Watch our latest interview with Utah Jazz Point Guard, Mike Conley, while he chatted to StubHubs Daron Fowlks at our Salt Lake City office.

Watch the interview here!
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