Do you want to browse tickets using another currency? When browsing tickets on StubHub, you have the option to select your preferred language as well as your preferred currency for checkout. You will select this on the home page for stubhub.com or st...
We know these are frustrating experiences which is why we make sure to keep our fans informed through emails if there has been any change in the status of their event. Once confirmed, any info we have on the rescheduled date will be included in the e...
StubHub is a ticket marketplace where fans can come to buy and sell tickets from one another. Being that we are a marketplace, StubHub does not own or list tickets found our site. Have questions before you buy? Keep reading for some frequently asked ...
To start this process, please be sure that you are NOT logged into a regular account. If you are, log out first. Afterwards, click on the link that says "My Tickets" or the button on the bottom of the app: After that, a pop-up will be displayed. DO N...
I'm a US citizen and I just purchased Gracie Abrams tickets for February 27th in Paris. I put my US address in for the shipping method, but I'll be in Paris on the day it's expected to be delivered. I was wondering if I'm able to receive an e-ticket ...
The problem is not that something else came up. I got the wrong venue. I am not going to fly from Utah to New York just to go to this event. I contacted someone right after I realized the mistake and there should be some contingency for this. You wou...
I just purchased a ticket for tape b for 11/23/24 at mission ballroom. they use axs as their ticket provider. After a purchase I received my ticket as a qr code. I call mission ballroom and they said they would not accept a qr code, only axs app. I n...
I downloaded my TSwift tickets to my Apple Wallet months ago when I bought them. Should they still be in my StubHub account? So paranoid about having real tickets as the concert date approaches.Thanks.
I went to the Usher concert last night and realized that I didn’t pay for a parking pass. Usually, a pre-purchased parking pass is needed for this venue, so I came to Stubhub and saw a pass for $140. The price was very high, but I figured, “It’s last...
I am having trouble accessing my Sabrina Carpenter tickets for Portland for tonight. I bought them on Stub Hub but am being directed to Ticket Master Account Manager to collect the tickets. However, the link to Ticket Master Account manager is not op...
Beware of sellers cancelling their tickets, meaning they don't transfer them and you have no idea until right before the event. Worse yet, StubHub refusing to give replacement tickets that are comparable to those you purchased.
Tickets I bought to a concert that was cancelled days before it happened in July is still “postponed” so I can’t get a refund. People have told me to just wait but it’s been almost five months which is crazy. Anything I can do? How long have you had ...
How do I resell tickets I won't get until the day of the event?
I purchased tickets to a concert in Toronto, Canada. I only ever buy tickets in CAD, and in the past, I have never had to change my currency manually on the website or my profile, it's just always worked and purchased for me in CAD. On my bank statem...
Good afternoon! Can you relocate seats with obstructed view? Thanks you!
Don’t trust StubHubI bought orchestra centre row g tickets to Stereophonic, got the QR code but was told at the theater that the code was invalid. StubHub apologized and said that their policy was that I could have as good or better tickets. With 15 ...
Why are ticket transfers via “secure.tickets” and “securely pass.com” allowed for events where the primary ticket platform allows transfers?
Good morning,I would like to hear from someone who has purchased using the Stubhub platform.This is a bit of a technical question but I've never bought tickets on the Stuhub website. Given the very high ticket prices, how do you avoid having your cre...
I bought tickets near the end of August under my account and received a confirmation email stating I would receive them by 11/29. I see no record of my purchase however on the StubHub website. I didn't buy them as a guest. Should I just wait? How can...
A couple months ago I bought 4 tickets to the Billie Eilish concert on StubHub. I’m just now reading from multiple sources online, including Billie Eilish’s Twitter account that the tickets for this concert will NOT be eligible for transfer (except f...
My first purchase here. I need a guarantee for receiving the tickets I purchased here. I received notification, it might be months later, until I receive the purchased tickets.1. That’s too late to give as a gift in December.2. How do I know I will r...
Have people yet been sent their tickets for TS for this Friday, November 15th?
I bought tickets that had a section and seat number and did not mention the obstructed view or the standing room only. When I got the confirmation it had this disclosure and I called stubhub to let them know. The listing mentioned section 130 and act...
still haven't received my refund after selling my ticket - how can i get this corrected?
I ordered tickets through StubHub and the money was withdrawn from my account to StubHub.inc on 9/16. I still have not received an order confirmation. I called the number associated with StuHub. inc as payee on my bank statement and they only referre...
Hello, A few months ago, I purchased 8 tickets (4 balcony, 4 GA). The balcony tickets were a mistake and I put them up for sale, they were purchased. I still haven't received my tickets yet even though I've been told they have been released by the ar...
Parking pass did not show up at all. Ordered 2 months ago. Called customer service twice and not helpful. Ignored their “guarantee” that they promised. Buyer beware
I purchased tickets to an event. Within minutes of that purchase, I went back to look at the other options I had been looking at before deciding, and BOOM, I had a confirmation that another set of tickets was purchased. I have no idea what I clicked ...
I purchased four tickets, but only received two. Is it typical to get them in separate allotments?
I bought a pair of tickets, and completely forgot to tag them as a gift for someone else.Does anyone know how to get them flagged to go to another recipient or make it so I can get the tickets to my folks when the time comes?
I contacted StubHub after noticing that my F1 Las Vegas tickets in the T-Mobile Grandstand had a row and seat numbers, but were missing the four-digit section number. I called support to receive the section number. My initial call to support ended ab...
Bought tickets for Parking at Lambeau in the mythical Lot 15. Wasn't exactly pleased with the $30 service fee on a $40 or so ticket, but when we got there, found out that lot 15 doesn't exist. Checked the map and went to the general area, asked three...
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I’m not gonna pay that 100$ booking fee that viagogo put on my payment, I was purchasing 2 tickets, 126 each and after I saw they charged me 100$ for booking fee, that is a scam, first time that is happening to me , I was calling , writing but nobody...
Event cancelled where is my money or tickets for rescheduled event???
I bought tickets today and the link to download them showed The Ritz in Raleigh, NC for the same date and about the same time. Is this listing for Tampa a legit show or a big mistake?
You put me 100$ fee I don’t want to come
I’m so disappointed with you , I’m ordering all my tickets from you and this time you put me 100& booking fee, why????? I don’t deserve this and I don’t have that kind of money . To me two weeks now booking 120$ last week and today two tickets 126$ e...
I am wanting to buy tickets for Billie Eilish but all the "unable to transfer" warnings are making me worried. How do I get tickets if tickets are non transferable unless sold through Ticketmaster exchange? The concert is in 4 days. I am in Ohio so m...
The Stub Hub customer service is terrible. I purchased tickets to the Aerosmith concert in 2023. The concert was cancelled in Aug 2024. I orginally asked for a refund however they couldn't refund the money because our credit card was cancelled in May...
I see you CANNOT pick a seat number but if I am paying a weeks salary for a ticket I want the seat I want. Is there anyway around this so I can pick a seat. It is just 1 ticket for myself. Thanks
Don’t trust stubhub! They will give you the constant runaround - now I’m sitting in Indy having traveled from Seattle to see Taylor Swift with. I laid tickets. Customer service is horrible they just keep telling me to “wait for an email with alternat...
Getting a little concerned. I am going to be travelling 3 hours to a venue to watch a game. I bought tickets almost 5 days ago, and the mobile tickets has not been transferred to me yet. I know the literature says it will be there by the event. Howev...
I could not get into the concert due to stub hub email sending me to a sex sight after almost missing the concert I finally got a hold of stub hub and finally 20 min before the concert sent over my tickets. After standing in line 2 hours at will call...
Hi, I had three tickets stolen from my Ticketmaster account this evening that are now for sale on this site. Is there a way to remove these tickets from being sold?
Last week I bought tickets for an event taking place on the same night. I never got the tickets. Stubhub told me i needed to wait until 4 hours before the event and they would replace them. I called them 4 times in the 4 hours leading up to the event...
I recently bought 4 tickets in row 27 and when downloaded tickets per digital transfer they show row 26 on tickets in wallet? Is this normal?
Seller did not disclose the tickets had an obstructed view. I would not have bought them if properly disclosed.
ticket transfer was canceled by the sender is anyone else having this issue
Hubby and I both got tickets to the same event. How can I cancel the ones I just got?
Oasis has announced that they will be cancelling tickets that has been resold… what now? I bought tickets here on stubhub
Hi there, My concert date is approaching (Sunday 3rd), I was looking for my email confirmation but I think I have deleted it.Just impossible to get it. I do not have any code to use to see my purchase in the StubHub website. What are my options to th...
I recently purchased a Ticket for Parking at the Ford Idaho Center in Boise, Idaho through StubHub. Upon arrival, I was shocked to learn that I had been charged over **eight times** the onsite parking fee. This excessive markup is completely unaccept...
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As one of the world's largest and most influential online marketplaces, Amazon offers unparalleled reach and potential for businesses of all sizes. However, with millions of sellers vying for consumer attention, having a well-structured marketing str...
Free Fire has become a cultural phenomenon and one of the leading names in the battle royale gaming genre. With its immersive gameplay, unique character abilities, and fast-paced action, the game has attracted a large and dedicated player base worldw...
Coin Master has captivated players around the world with its unique blend of slot-machine excitement, village building, and friendly battles with friends. With each spin, players can win coins, raids, or attacks on other players, creating a fast-pace...
As one of the world's largest and most influential online marketplaces, Amazon offers unparalleled reach and potential for businesses of all sizes. However, with millions of sellers vying for consumer attention, having a well-structured marketing str...
Free Fire has become a cultural phenomenon and one of the leading names in the battle royale gaming genre. With its immersive gameplay, unique character abilities, and fast-paced action, the game has attracted a large and dedicated player base worldw...
I’m looking for a ticket to San Francisco 49ers at Buffalo Bills December 1st in section 310 row 32. There is one that sells a ticket but the seat is not indicated
Hello - I purchased tickets on Stubhub for a concert a couple days ago. I have not received the tickets and the order just says I will receive them by the event date (which is Feb next year). I just went on Ticketmaster and saw that the same seats I ...
I received my tix in the app but it says I must save to a pdf file and print out on my computer. How do I save the tickets to pdf when in the app? there are no icons for that.
Hello, I recently purchased tickets on StubHub on Oct 8. I had some concerns about the validity of the tickets and if I would receive the correct ticket/seat number. I wanted to contact someone at StubHub, so I originally chose live chat. Unfortunate...
I bought two tickets to the Canadian Grand Prix as a surprise for my Dad, and plan to tell him about it at Christmas. My order is listed as an E-Ticket and says the tickets won't arrive until the night before the event, and they also list the section...
I purchased tickets to a 76ers game and the ticket has early access listed as a perk. Do I just show ticket and I can get to seat before regular ticket holders?
I bought 2 tix to a concert in Montreal, up to the event I had no bar code making the tix useless, I called 5 times and was told at noon the day of the show it would show up, but at noon, nothing. I called them back to complain and the guy on the lin...
Is it normal for someone to not release tickets until the day of the event? I appreciate the 100% StubHub guarantee, but the "guaranteed refund" for hundreds of dollars worth of tickets is less than appealing when I need to travel 8 hours and spend t...
I purchased tickets to an NFL game in Munich. The email says that I will receive the tickets from the seller at least 2 days prior to the event. What if the seller does not send the tickets? How can I make travel plans?
So I purchase Eagle's tickets for the Sphere several months back. Then when I am ready to download the tickets it says they have been claimed by another e-mail. Support is giving me the run around saying they can't make the seller reset the tickets a...
I purchased tickets for a hockey game, we picked a section and row 11. We always sit in row 11 in this section because it is the last row, my husband has had spinal surgery and can not sit for long periods, he needs to rotate between sitting and stan...
I have an order that was supposed to be refunded. I called Stubhub about it today and the phone support told me it was refunded on October 14th. I didn't think it had actually been refunded. Both because I never got a confirmation email from Stubhub,...
Having a major issue with some F1 tickets for this weekend. Cant get anyone on the phone to help. Need resolution in 2 hours before 4pm so we can cancel hotel if needed....please help!
I searched for 2 tickets to the Saturday portion of the Austin F1 weekend, selected, went to pay by ApplePay and the transaction went through, only to see the order process for 1 ticket. The price I paid is EXACTLY what you would pay for 2 general ad...
They canceled 2 of my 3 tickets. Didn’t give answer properly when called but instead they redirected me to ticketmaster. Ticketmaster told me to buy tickets from their site since they didn't cancel them either. They also said that I must be able to g...
I purchased tickets for my parents to their first NFL game through StubHub. My dad is a huge fan of the Dolphins and as a Father's Day gift, I bought him and my mom tickets to a game. I have the order receipt showing the $256 purchase for two tickets...
Stubhub recently stole $600 from me after a seller sent me fake tickets. They will not look into the issue, or provide me with a refund. Its been 50 days since I raised the issue. Has anyone else had money stolen from them by Stubhub? How did you dea...
I got tix last week on StubHub only to have Ticketmaster cancel them due to the seller “violating terms.” StubHub support assures me they’ll resolve it but after chatting with them 4 times over the last week, they can’t give me a timeline for resolut...
I received an email that my payment was unsuccessful but everything on my end says it went through
“Guaranteed” parking was not accepted by the garage They insist they do not work with StubHubHad to purchase again from the garage to not miss concert
Hi, My account has been locked for over a week now and I cannot access it. It was locked before my event start, and I also had a ticket issue before my event. I am not sure what to do and I am on the verge of disputing this with my bank and filing wi...
If you are going to any event at Metlife Staduim E. Rutherford NJ, don't buy parking passes marked on the photo. These parking lots 30 min away from the staduim and they don't have shuttle. it will appear as they are located at stadium but they are n...
Warning: Do Not Buy Tickets from StubHubI want to share my experience with StubHub community and strongly urge others to reconsider before purchasing tickets through their platform.My son has dreamed of watching a soccer game in Madrid since he was a...
What a RIP OFF! I am DONE going to concerts! Certain artists & the ticket sales companies have ruined the industry! I bought tickets to the Raleigh Ray LaMontagne show months ago, Ray canceled a day before the show, and now I am out $400+! StubHub wi...
I bought tkts for The NY City Ballet online, the tkts was purchased at 3:30pm on my phone, I obviously was trying to buy tkts for the next show that was starting at 7pm, But instead I was sold tkts for a show that had started at 2pm and was almost ov...
Hello, did anyone have issues with getting a refund? I bought tickets for Taylor Swift Vienna concert that was canceled. I should have received a full refund, I did everything right. From my stubhub wallet, I have requested cash refund, on August I r...
Helloi have tickets for the upcoming Chris Brown concert in Brazil, but I don’t know where to purchase his fan membership card, someone please assist me. Rinnie
I have dallas cowboys tickets for sunday the 13th, in my seat geek it shows i have two tickets pending, how do i get the tickets with the barcode?@
Hi there. Looking at a ticket that states the section the seats are in. But it says row A_D. Having looked at other listings this is odd. Assume it means the tixs are anywhere from row A to D. Is this how you’d take it?
Just got email that StubHub is going to contact seller. Taylor Swift concert. What can StubHub really do or is this their way of letting me know that probably not going. Five of us flying in for the weekend. Should we assume that it will be tailgatin...
Concert in last than 2 hours, no tickets yet. What are my options?
HiI bought two tickets for Coldplay - total cost £600. The seller emailed me, was nice to start off with, explained she couldn’t transfer until closer to the date ect. She then said she was new to stubhub and didn’t realise she wouldn’t get the money...
Is there any recourse when the tickets that got transferred to me were for a different performance time than the ones that I ordered? On stubhub my order shows clearly an 8pm show time for a show at Bass Concert Hall in Texas but the actual tickets t...
Terrible customer service for two days leading up to the Usher concert. Never was able to receive the barcode. Stubhub representatives were not helpful.
A friend and I bought 6 tickets for Gracie Abrams and the seller backed out last minute (within a week). A link was provided for replacement tickets that don't exist. Now we see there are 6 seats available in the same section on the same night we pur...
i purchased 2 tickets the same day of the event as im extremely desperate but this caused me some trouble. i received the tickets right away but noticed both tickets had the same seat 😓 now i contacted customer service and told me they tried to cont...
Hello! Can someone tell me how the ticket rating system is set up? Does StubHub do this, or does the seller? And how accurate are the rating? Thanks!
Can anyone tell me why I keep getting this error message when I try to download my tickets? And, how do I get my tickets?
I had bought tickets for Jon Pardi in Wilmington NC for Sept 6 weekend. He canceled and rescheduled for Nov 1 2024.We couldn’t go to the new date due to a school function and decided to sell back on stub hub.Fortunately now we are able to go so I dea...
I bought two tickets at the FC Cincy soccer match for Saturday night, but i have empty box arrived. It was certainly difficult to get out of that situation) but I fixed it very quickly, if you have a similar situation and want me to help you tell you...
Looks like my purchase of tickets was somehow returned after the tickets were in my possession. The mobile ticket when downloaded says Barcode Unavailable: Ticket Unavailble: Returned. There is no refund pending... and no help desk or number to call....
This was a complete rip off! I’ve used and loved StubHub for years and this parking pass is not your usual jam.It was billed that the main arena parking lot is full but I could buy a reserved spot in the backside of the arena for $70!I took the bait ...
PLEASE help. As grandparents, we just want to entertain our grandchildren That we only see when we fly to FL from IL. Thank you in advance. We are first time users of purchasing tickets from StubHub. I am trying to download the eight tickets, without...
If you are supposed to receive replacement tickets or a refund, how long did it take to get the link emailed? I've been waiting for the link for 2 weeks and calling to check regularly.
