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Event Request for StubHub.com

StubHub's Event Request Form has moved! Click here *Some events may not be added due to Charity or Fulfillment Restrictions. We apologize for any inconvenience this may cause!

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NEW Incorrect Event Info

Are you aware of recent changes to an event? Do you see a discrepancy in the event details we have on-site versus the primary? Let us know about it by commenting below! To help us address and review the issue as quickly as possible, please make sure ...

NEW Map Errors on Site

Loading… Uploading assets requires you to be signed into your Google account to submit The Maps Request Form is your direct access to the Maps Team! So we can resolve your request as efficiently as possible, please review some frequently asked questi...

Event missing despite multiple requests

I have used the add event form multiple times to have the Offspring concert at Sofi Stadium on August 8, 2021 added, but to no avail. Here is the event link: https://am.ticketmaster.com/chargers/ism/MjFGTkZFU1Q=?promoCode=T0ZGU1BSSU5H

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Instant download

Hi. I’m very concerned about my tickets I recently bought for Harry styles at Fiserv Forum. The fiserv forum website indicates that they do not accept screen shots or pictures of tickets. Since my tickets were instant download how do I trust that the...

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NEW Incorrect Event Info

Are you aware of recent changes to an event? Do you see a discrepancy in the event details we have on-site versus the primary? Let us know about it by commenting below! To help us address and review the issue as quickly as possible, please make sure ...

Rolling Stones Cancelled Buffalo

The Rolling Stones concert was cancelled for Buffalo NY, when will I get my full refund. I have attempted to contact StubHub numerous times and was kept on hold for hours. Do I need to file a complaint with the BBB to get a response from StubHub? Stu...

Event cancelled but Status says Active

The Dominic Fike Lollapalooza after show has been cancelled but the status on StubHub still shows as active. Who do I speak to about a refund/credit? There's no customer service email so I called and have been on hold for over an hour.

Citi Open seating chart

I’m trying to list Stadium Club seats for the Citi Open in Washington, DC on various days July 31-August 7. The seating map doesn’t recognize Stadium Club seats. Can the map be updated?

Mobile Ticket Transfer

I rec'd an email that my tickets are ready to accept. I clicked the button, wa staken to Ticketmaster and it says no tickets exist! What can I do here? Can I email or call? has this happened to anyone else? Concert is not until 9/22/21

Ticket Status: TBA

Ricky Gervais in Toronto August 11-12 were clearly cancelled. Why is my ticket status still TBA?Just issue the refund and let's move on.