Account and Settings
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum activity

How do I update my default address?

Login to your profile page https://www.stubhub.com/my/profile/ Tap Settings Tap Contact To update your Primary Address > Tap on the pencil icon next to the Primary Contact Update your name, address, and/or phone number, and tap Save PS. To update you...

Unknown.png

How to Add Favorites to the StubHub App

Adding favorite events and artists in the StubHub app is easy, follow along with these steps to add your own favorites! 1. Download the StubHub app from iTunes or the Google Play Store. 2. Search for an artist, team, event, or venue and tap the heart...

screenshot1.png screenshot-2.jpeg

Guest ticket and email account

Hi,New Stub Hub user with all sorts of issues!🙄 I purchased a ticket as a guest user as I didn't have my password with me. I have no trouble using my email that I used to by the ticket when I go in as guest. The access code works with this email, et...

Locked out of account

Good evening, Yesterday my account got locked out of nowhere for no reason and I can’t login anymore. I sold a ticket on February 10th to a buyer and everything was delivered perfectly. I’m suppose to get paid this week. Can someone please help me un...

CAN SPAM Act Violation

Quit deleting this. Fix your EMAIL Your spam emails from events@mail.stubhub.com are violating the CAN SPAM ACT. Fix it. https://www.ftc.gov/business-guidance/resources/can-spam-act-compliance-guide-business Honor opt-out requests promptly. Any opt-o...

accept ticket

I can not accept the ticket in order to create and login into my account. My browser want let me. Other way to do this?

Voucher and Guest Account Access Issue

Long story short, I have a guest account with a voucher in it. I called customer service and they could not move it over to my registered account. They want me to access the guest account instead. Trouble is, I cannot re-set the password for the gues...

  • 1 Likes
  • 1 Replies
  • 489 Views

How do I update my default address?

Login to your profile page https://www.stubhub.com/my/profile/ Tap Settings Tap Contact To update your Primary Address > Tap on the pencil icon next to the Primary Contact Update your name, address, and/or phone number, and tap Save PS. To update you...

Unknown.png

Setting Preferences

Hi Is there a way to set preferences for viewing the site so that they don't have to set each time one visits. For instances to have the recommended tickets filter set to off and set allow multiple sections to on?

  • 0 Likes
  • 0 Replies
  • 321 Views
Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here
Top liked members