Account and Settings
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum activity

Subscriptions & Notifications

When you subscribe to a thread or board, you will stay up to date on a post you're following or on what's being talked about within StubHub Community. To subscribe to a board or thread, select "Options > Subscribe" in the upper right-hand corner of t...

Screen Shot 2019-03-18 at 2.19.35 PM.png Screen Shot 2019-03-18 at 2.20.47 PM.png

How to Add Favorites to the StubHub App

Adding favorite events and artists in the StubHub app is easy, follow along with these steps to add your own favorites! 1. Download the StubHub app from iTunes or the Google Play Store. 2. Search for an artist, team, event, or venue and tap the heart...

screenshot1.png screenshot-2.jpeg
  • 0 Likes
  • 16 Replies
  • 12157 Views

How do I update my default address?

Login to your profile page https://www.stubhub.com/my/profile/ Tap Settings Tap Contact To update your Primary Address > Tap on the pencil icon next to the Primary Contact Update your name, address, and/or phone number, and tap Save PS. To update you...

Unknown.png
by Community Manager Community Manager
  • 0 Likes
  • 4 Replies
  • 9410 Views

Lost Email Access Code

I have an event that I purchased tickets for back in January that has been rescheduled to a date that I won't be able to attend. I'd like to sell my tickets. When I go into my account I don't have anything listed for tickets that I have purchased eve...

by
  • 0 Likes
  • 0 Replies
  • 48 Views

My credit card isn't being accepted.

Every time I enter in my credit/debit card, it's not being accepted and one more failure my account will be locked. I just moved and entering my new address, would that be the problem?

Help!!!!!!’

I purchased tickets ...... I never received any confirmation or reply!!! I need a phone number please and help!

Enter new credit card

I'm unable to enter my new credit card, so my buyer can get his refund. I've been trying for two weeks and no one will answer the phone. I get emails and invoices. From stub hub asking for the new card info. but I get no help.

Add new Order # and Access Codes to New Account

I have purchased a series of tickets on StubHub using the guest feature. I have since established an account with StubHub. I would like to now add or link all my pending order numbers / access codes to my account. Is there a way to do that?

Aligning ticket purchases to new account

I purchased football tickets to a game that has now been cancelled. Some time later I established a StubHub account. How can I align that purchase with my account so that the 120% voucher will be in my account? I have an order number and an access co...

by
  • 0 Likes
  • 2 Replies
  • 524 Views

block of account

Hello, anyone had the problem when you start making listing stubhub blocks you account on next, when you try to log in it says account not found

by
  • 0 Likes
  • 2 Replies
  • 706 Views

FanCodes

Hi.I'm new to StubHub. What are FanCodes? How do I get them!? :-) are they different to coupons? Thanks!!!