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Subscriptions & Notifications

When you subscribe to a thread or board, you will stay up to date on a post you're following or on what's being talked about within StubHub Community. To subscribe to a board or thread, select "Options > Subscribe" in the upper right-hand corner of t...

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How to Add Favorites to the StubHub App

Adding favorite events and artists in the StubHub app is easy, follow along with these steps to add your own favorites! 1. Download the StubHub app from iTunes or the Google Play Store. 2. Search for an artist, team, event, or venue and tap the heart...

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How do I update my default address?

Login to your profile page https://www.stubhub.com/my/profile/ Tap Settings Tap Contact To update your Primary Address > Tap on the pencil icon next to the Primary Contact Update your name, address, and/or phone number, and tap Save PS. To update you...

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by Moderator Moderator
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How do I change my default email address?

At this time if you need to change your email address on file, you will need to contact us so that we can make this change for you. You can contact us by commenting in the thread below, but the fastest method is by sending a private message to any of...

by Moderator Moderator
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  • 18 Replies
  • 1500 Views

Account Deletion

Hello all! I am on a special journey to reduce my online footprint and yet again I have come face to face with another company who creates a labyrinth of lefts and rights just to delete an account! Why is this the case? We know you would "hate to see...

Annoying Ticket Alerts

Has anybody experienced the same issue as I am experiencing. I put in a ticket alert for the Rolling Stones and every day I get 1 or 2 alerts about tickets. I no longer need these tickets and wanted to unsubsribe but can't online. I went to my phone ...

by LSR
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  • 6 Replies
  • 578 Views

Default search location

How do I remove my default location when searching for events and tickets? I want to see all evetns for a specific team or touring artist, but the site defaults to an incorrect location every time. Very frustrating. I am capable of choosing my own pr...

by MSRP1
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  • 4 Replies
  • 685 Views

Can't unlink my Flash Seats Account

I am unable to unlink my Flash Seats account from my settings page on Stubhub.com, after I linked them I was unable to put any listings in from Flash Seats so I thought unlinking and linking them back up would fix it. Anyone else run into this or hav...

My credit card isn't being accepted.

Every time I enter in my credit/debit card, it's not being accepted and one more failure my account will be locked. I just moved and entering my new address, would that be the problem?