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Subscriptions & Notifications

When you subscribe to a thread or board, you will stay up to date on a post you're following or on what's being talked about within StubHub Community. To subscribe to a board or thread, select "Options > Subscribe" in the upper right-hand corner of t...

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How to Add Favorites to the StubHub App

Adding favorite events and artists in the StubHub app is easy, follow along with these steps to add your own favorites! 1. Download the StubHub app from iTunes or the Google Play Store. 2. Search for an artist, team, event, or venue and tap the heart...

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How do I update my default address?

Login to your profile page https://www.stubhub.com/my/profile/ Tap Settings Tap Contact To update your Primary Address > Tap on the pencil icon next to the Primary Contact Update your name, address, and/or phone number, and tap Save PS. To update you...

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by Moderator Moderator
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Deleting Old Contact Info

After a recent move, I updated the contact/primary contact in My Settings but there are still five versions of an old address listed. There are clear options to add new or edit existing contact info, but not to delete old info. Can an address be dele...

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Being redirected to the international site??

This is really bugging me now and I hope someone can help.I live in NY and when I look to purchase tickets to NYC events I am immediately met with an alert telling me the event is international so I will be redirected to the international site? This ...

I can't register my address

Hi, I moved my living place and tried to update my home address but I can't register my new address with showing the message of " City, State, and ZIP Code do not match ". How can I update my home address and billing address?I live in Canada. Thanks,

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City, State, and ZIP code do not match (in US)

Hello, I am trying to register a credit card, but I get an error "City, State, and ZIP code do not match". I know they do match (I double-checked with USPS.com). This is a building in Raleigh, NC; it is 6 years old. Thank you!

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password

signed in, there's my profile, next sceen, asked for pw again to get to tix, doesnt work. repeat, doesn't work, i asked for new pw, it'll be "sent to your email". Asked again. no messages at all, then chat three times!!!, last time #1 in queue for 45...

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Account Deletion

Hello all! I am on a special journey to reduce my online footprint and I need help deleting my StubHub account. Please point me in the direction where I can remove my information.

Temporarily locked your account

I get an email that says: For your protection, we've deactivated this ticket listing and temporarily locked your account. Please give us a call during the hours listed below and we'll help you fix this.So I call and the agents say that they will call...

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  • 23 Replies
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How to Add Favorites to the StubHub App

Adding favorite events and artists in the StubHub app is easy, follow along with these steps to add your own favorites! 1. Download the StubHub app from iTunes or the Google Play Store. 2. Search for an artist, team, event, or venue and tap the heart...

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  • 0 Likes
  • 7 Replies
  • 4408 Views

iPhone App Remember Filter Settings

Every time I go into the Stubhub iPhone App, I go into Filter to set "Instant Download". Then I change "Best Value" to "Lowest Price". Then I select "Zone" instead of "Section". I have to do this everytime and I would like the iPhone App to remember ...

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