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Subscriptions & Notifications

When you subscribe to a thread or board, you will stay up to date on a post you're following or on what's being talked about within StubHub Community. To subscribe to a board or thread, select "Options > Subscribe" in the upper right-hand corner of t...

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How to Add Favorites to the StubHub App

Adding favorite events and artists in the StubHub app is easy, follow along with these steps to add your own favorites! 1. Download the StubHub app from iTunes or the Google Play Store. 2. Search for an artist, team, event, or venue and tap the heart...

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How do I update my default address?

Login to your profile page https://www.stubhub.com/my/profile/ Tap Settings Tap Contact To update your Primary Address > Tap on the pencil icon next to the Primary Contact Update your name, address, and/or phone number, and tap Save PS. To update you...

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by Moderator Moderator
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Account Deletion

Hello all! I am on a special journey to reduce my online footprint and yet again I have come face to face with another company who creates a labyrinth of lefts and rights just to delete an account! Why is this the case? We know you would "hate to see...

Address error

I am trying to add my address for credit card to sell tickets, and it keeps saying “City, state and zip code do not match”. I have a Canadian address. Help?

by ANM
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I can't turn off notifications on my phone??

Years ago I bought Cubs tickets for use while on a trip. Ever since I've been getting notifications on my phone about the Cubs. No matter what I do I can't get rid of these notifications? I've tried contacting support multiple times but never had any...

by loub
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Fancode "Voucher"

I received a Fancode "voucher" for a concert that was canceled & rescheduled but I cannot attend the rescheduled event. My question is - Is there supposed to be a code for redeeming this voucher, because there is no code listed.

Temporarily locked your account

I get an email that says: For your protection, we've deactivated this ticket listing and temporarily locked your account. Please give us a call during the hours listed below and we'll help you fix this.So I call and the agents say that they will call...

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How do I change my default email address?

At this time if you need to change your email address on file, you will need to contact us so that we can make this change for you. You can contact us by commenting in the thread below, but the fastest method is by sending a private message to any of...

by Moderator Moderator
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  • 20 Replies
  • 2121 Views