Login to your profile page https://www.stubhub.com/my/profile/ Tap Settings Tap Contact To update your Primary Address > Tap on the pencil icon next to the Primary Contact Update your name, address, and/or phone number, and tap Save PS. To update you...
Adding favorite events and artists in the StubHub app is easy, follow along with these steps to add your own favorites! 1. Download the StubHub app from iTunes or the Google Play Store. 2. Search for an artist, team, event, or venue and tap the heart...
Having trouble signing into StubHub.com and/or StubHub Community? Below is how you can fix that! StubHub.com and StubHub Community's sign-in process is a single sign-on. The sign-in info you enter for StubHub.com is the same for StubHub Community. If...
Hello: My account (~25 year as Stub Hub account holder) was hacked this week and subsequently cancelled. However, I have sales for pending events (where I fulfilled the tickets) I'm waiting to get paid on. How do I ensure I still get paid? Thanks.
Almost two months ago crooks from Russia and/or China hacked my email account, and successfully got into my StubHub account, and changed the “official” email address. I notified StubHub right away via telephone, and have spent about five hours with t...
Adding favorite events and artists in the StubHub app is easy, follow along with these steps to add your own favorites! 1. Download the StubHub app from iTunes or the Google Play Store. 2. Search for an artist, team, event, or venue and tap the heart...
I had a fraud issue with Stubhub a month ago. Someone entered my account and make purchases that were quickly triggered as erroneous by Stubhub. However a month later they said my account is locked cause of this fraud issue. I reset password and took...
Hello! So I bought tickets for the champions league today and my email is up there already but I got a Emily saying “the seller needs your email could you please authorize it to us” how do I do that?
I understand automation, and I understand wanting to not appear like a heartless middleman, making money off people who sale tickets on your site, but i dont undertstand why you think its ok to pretend to be people, when you clearly do not want to in...
Hello this is the first time I have used StubHub and am very sorry I did. I purchased 2 Eagles Las Vegas tickets on 1/7/2025 for the 1/24/25 show and had to cancel because of the CA fires indirectly. I had to sell them and loose the $260. service cha...
Just started receiving SPAM messages.Here's a example:Chris @ StubHub <EVENTS></EVENTS>
Are we not able to send PM to the moderators anymore?
Hi. I see in the FAQ on the StubHub site that 1099s for those who had over $5k in sales in 2024 should be available by Jan 31, 2025. I have looked and don't see it. Maybe I am not looking in the right place. Can you confirm when these will be availab...
I’m currently unable to login to StubHub. I’ve been trying for a while now, but it just says there’s an error when I try to login. Then when I go to reset my password or sign in with a code sent via email, I never receive any email.
I received an email a while back that said I was entitled to a +$500 credit to my Stubhub Account from a legal settlement by Wang et al. v. StubHub Inc.. The credit was never posted and now I want to use it? How can I resolve? Sadly, my calls to Stub...
I sold tickets and I get a message to set default payment method. i can find nowhere to do this. please help. i don't use Paypal. i want the payment sent to my credit card, which is on file.
I woke up to an email confirming that the email address on my stubhub account was successfully changed. I did not change it. I reached out to customer service to try and get my account back. They have been no help because my info doesn't match the ac...
I'd had some gift cards on my account for years, until September of this year I realized they disappeared. I've tried to find them on PC and on cellphone app, neither worked. Then I spoke to customer service on the phone, she checked it out and e-mai...
i need to change on where my payments are sent and this is the second time that i had do this ,but everytime i do it and try to list tickets ,the web site wont let me ,it tells me the sale is pending for investigations ,how can i fix this??plz help
My account was hacked and someone bought a ticket with credit in the account. I contacted Stubhub BEFORE the event to report the hack. Yet then, and for the last 3 months, I've been ghosted by Customer Service. I've connected though email, chats and ...
How can I get StubHub to UNsubscribe me? NOthing so far has worked. thanks
HOW do I unsubscribe ???
¿Busca soluciones efectivas de marketing digital? DigiOptimer ofrece servicios asequibles de SEO, diseño web y marketing diseñados para hacer crecer su negocio. ¡Llame hoy al +1 (205) 273-0491 para conocer estrategias personalizadas que generen resul...
I bought tickets early October and the access code/email isn’t working even though I am 10000% entering the correct info in. I also tried to log into my account as well and even reset my pw and still can’t get in. What’s going on
Last week my stub hub account was hacked. The person changed all the information and used a credit I had on my account (and charged $2k on my credit card). I called stub hub immediately when I saw the account was hacked. The first person I talked to ...
I received an email saying my account was deactivated due to not enough information when trying to sell tickets. I understand this and wonder why my tickets weren’t just delisted instead. Now I cannot access my previously bought tickets and worry tha...
How many times does it take to unsubscribe? Suggestions??
There used to be a record of all my messages to other members and TeamStubHub. The messages were a good record and memory of communications between TeamStubHub and other community members. A collection of years of communications was part of my profil...
I am new here, how do I set up my payment account, for when my tickets sell
As one of the world's largest and most influential online marketplaces, Amazon offers unparalleled reach and potential for businesses of all sizes. However, with millions of sellers vying for consumer attention, having a well-structured marketing str...
Free Fire has become a cultural phenomenon and one of the leading names in the battle royale gaming genre. With its immersive gameplay, unique character abilities, and fast-paced action, the game has attracted a large and dedicated player base worldw...
As one of the world's largest and most influential online marketplaces, Amazon offers unparalleled reach and potential for businesses of all sizes. However, with millions of sellers vying for consumer attention, having a well-structured marketing str...
Free Fire has become a cultural phenomenon and one of the leading names in the battle royale gaming genre. With its immersive gameplay, unique character abilities, and fast-paced action, the game has attracted a large and dedicated player base worldw...
Coin Master has captivated players around the world with its unique blend of slot-machine excitement, village building, and friendly battles with friends. With each spin, players can win coins, raids, or attacks on other players, creating a fast-pace...
I had someone trying to buy tickets (fraud) through my account last year and after repeatedly reporting the issue Stubhub deactivated my account. My issue is that I used that account to sell my Taylor Swift tickets. I have called and emailed more tim...
I am curious as to who one needs to talk to regarding the poor excuse we have for musical concerts in, or near Sacramento, California. With the number of venues we have here, it is mind-boggling to me that we have such a horrible line-up of concert a...
I called immediately to let them know someone had spent my money and was told I'd be receiving the money back in 4 to 6 days. Been waiting now since July 21. How can you speak to a live customer service representative about this
Why is there a limit on private messages? I have been trying to respond to Stub Hub for 48 hours and have been told several dozen times to try again later.
Do I need to have a separate payment set up for buying and payouts? When I try to set up a payout it does not allow me to do so.Thank you
I have a performer page How do I create or update my artist profile photo?
Hello, Willie Nelson cancelled a concert in 2018. See scan below. There are 26 of these expired listings. Can you please get them removed from my account?Thank youThere are 26 of these
Login to your profile page https://www.stubhub.com/my/profile/ Tap Settings Tap Contact To update your Primary Address > Tap on the pencil icon next to the Primary Contact Update your name, address, and/or phone number, and tap Save PS. To update you...
I purchased 2 tickets in october for concert in July. I no longer have access to the email on the accountwhat do i do to gain access to my tickets and get a new stubhub account for future
my friend told me a lawsuit was settled in California and stubhub has issues him a gift card for 548.71 as a result. I don't see anything in my wallet but it wants a code? what am I doing wrong?
Hi,New Stub Hub user with all sorts of issues!🙄 I purchased a ticket as a guest user as I didn't have my password with me. I have no trouble using my email that I used to by the ticket when I go in as guest. The access code works with this email, et...
Quit deleting this. Fix your EMAIL Your spam emails from events@mail.stubhub.com are violating the CAN SPAM ACT. Fix it. https://www.ftc.gov/business-guidance/resources/can-spam-act-compliance-guide-business Honor opt-out requests promptly. Any opt-o...
I can not accept the ticket in order to create and login into my account. My browser want let me. Other way to do this?
Long story short, I have a guest account with a voucher in it. I called customer service and they could not move it over to my registered account. They want me to access the guest account instead. Trouble is, I cannot re-set the password for the gues...
How do I turn off "are you still interested" and "event suggestion emails"? I get these all the time and they annoy the hell out of me. I hit the unsubscribe button and NOTHING happens. I don't see any options to turn these off in my account. PLEASE ...
When messaging TeamStubHub to resolve issues, we may ask for a screenshot of what you're seeing. Here is a guide on how to attach screenshots to your messages. Jump to Desktop Mobile Desktop In order to send screenshots on a computer, first create a ...
Hi Is there a way to set preferences for viewing the site so that they don't have to set each time one visits. For instances to have the recommended tickets filter set to off and set allow multiple sections to on?
Having trouble signing into StubHub.com and/or StubHub Community? Below is how you can fix that! StubHub.com and StubHub Community's sign-in process is a single sign-on. The sign-in info you enter for StubHub.com is the same for StubHub Community. If...
If I don’t spend the entire amount on the first purchase does the balance remain available to me?
