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How do I update my default address?

Login to your profile page https://www.stubhub.com/my/profile/ Tap Settings Tap Contact To update your Primary Address > Tap on the pencil icon next to the Primary Contact Update your name, address, and/or phone number, and tap Save PS. To update you...

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How to Add Favorites to the StubHub App

Adding favorite events and artists in the StubHub app is easy, follow along with these steps to add your own favorites! 1. Download the StubHub app from iTunes or the Google Play Store. 2. Search for an artist, team, event, or venue and tap the heart...

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StubHub Customer Service

My account was hacked and someone bought a ticket with credit in the account. I contacted Stubhub BEFORE the event to report the hack. Yet then, and for the last 3 months, I've been ghosted by Customer Service. I've connected though email, chats and ...

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How to Add Favorites to the StubHub App

Adding favorite events and artists in the StubHub app is easy, follow along with these steps to add your own favorites! 1. Download the StubHub app from iTunes or the Google Play Store. 2. Search for an artist, team, event, or venue and tap the heart...

screenshot1.png screenshot-2.jpeg

Stubhub account was Hacked

I woke up to an email confirming that the email address on my stubhub account was successfully changed. I did not change it. I reached out to customer service to try and get my account back. They have been no help because my info doesn't match the ac...

My gift cards disappeared. Who else has the same issue?

I'd had some gift cards on my account for years, until September of this year I realized they disappeared. I've tried to find them on PC and on cellphone app, neither worked. Then I spoke to customer service on the phone, she checked it out and e-mai...

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Can’t view account or purchase

I bought tickets early October and the access code/email isn’t working even though I am 10000% entering the correct info in. I also tried to log into my account as well and even reset my pw and still can’t get in. What’s going on

RE: Account getting deactivated

I received an email saying my account was deactivated due to not enough information when trying to sell tickets. I understand this and wonder why my tickets weren’t just delisted instead. Now I cannot access my previously bought tickets and worry tha...

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Payment

I am new here, how do I set up my payment account, for when my tickets sell

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Amazon Marketing Strategy Byhyperzon

As one of the world's largest and most influential online marketplaces, Amazon offers unparalleled reach and potential for businesses of all sizes. However, with millions of sellers vying for consumer attention, having a well-structured marketing str...

Agenda seminal De Free Fire

Free Fire has become a cultural phenomenon and one of the leading names in the battle royale gaming genre. With its immersive gameplay, unique character abilities, and fast-paced action, the game has attracted a large and dedicated player base worldw...

Amazon Marketing Strategy Byhyperzon

As one of the world's largest and most influential online marketplaces, Amazon offers unparalleled reach and potential for businesses of all sizes. However, with millions of sellers vying for consumer attention, having a well-structured marketing str...

Agenda seminal De Free Fire

Free Fire has become a cultural phenomenon and one of the leading names in the battle royale gaming genre. With its immersive gameplay, unique character abilities, and fast-paced action, the game has attracted a large and dedicated player base worldw...

Coin Master Rewards 2024

Coin Master has captivated players around the world with its unique blend of slot-machine excitement, village building, and friendly battles with friends. With each spin, players can win coins, raids, or attacks on other players, creating a fast-pace...

account deactivated

I had someone trying to buy tickets (fraud) through my account last year and after repeatedly reporting the issue Stubhub deactivated my account. My issue is that I used that account to sell my Taylor Swift tickets. I have called and emailed more tim...

Musical Concerts in Sacramento?

I am curious as to who one needs to talk to regarding the poor excuse we have for musical concerts in, or near Sacramento, California. With the number of venues we have here, it is mind-boggling to me that we have such a horrible line-up of concert a...

Fraudulent purchase with my money

I called immediately to let them know someone had spent my money and was told I'd be receiving the money back in 4 to 6 days. Been waiting now since July 21. How can you speak to a live customer service representative about this

Private Messages

Why is there a limit on private messages? I have been trying to respond to Stub Hub for 48 hours and have been told several dozen times to try again later.

How do I update my default address?

Login to your profile page https://www.stubhub.com/my/profile/ Tap Settings Tap Contact To update your Primary Address > Tap on the pencil icon next to the Primary Contact Update your name, address, and/or phone number, and tap Save PS. To update you...

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California Lawsuit

my friend told me a lawsuit was settled in California and stubhub has issues him a gift card for 548.71 as a result. I don't see anything in my wallet but it wants a code? what am I doing wrong?

Guest ticket and email account

Hi,New Stub Hub user with all sorts of issues!🙄 I purchased a ticket as a guest user as I didn't have my password with me. I have no trouble using my email that I used to by the ticket when I go in as guest. The access code works with this email, et...

CAN SPAM Act Violation

Quit deleting this. Fix your EMAIL Your spam emails from events@mail.stubhub.com are violating the CAN SPAM ACT. Fix it. https://www.ftc.gov/business-guidance/resources/can-spam-act-compliance-guide-business Honor opt-out requests promptly. Any opt-o...

accept ticket

I can not accept the ticket in order to create and login into my account. My browser want let me. Other way to do this?

Voucher and Guest Account Access Issue

Long story short, I have a guest account with a voucher in it. I called customer service and they could not move it over to my registered account. They want me to access the guest account instead. Trouble is, I cannot re-set the password for the gues...

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Setting Preferences

Hi Is there a way to set preferences for viewing the site so that they don't have to set each time one visits. For instances to have the recommended tickets filter set to off and set allow multiple sections to on?

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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here
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