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Subscriptions & Notifications

When you subscribe to a thread or board, you will stay up to date on a post you're following or on what's being talked about within StubHub Community. To subscribe to a board or thread, select "Options > Subscribe" in the upper right-hand corner of t...

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How to Add Favorites to the StubHub App

Adding favorite events and artists in the StubHub app is easy, follow along with these steps to add your own favorites! 1. Download the StubHub app from iTunes or the Google Play Store. 2. Search for an artist, team, event, or venue and tap the heart...

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How do I update my default address?

Login to your profile page https://www.stubhub.com/my/profile/ Tap Settings Tap Contact To update your Primary Address > Tap on the pencil icon next to the Primary Contact Update your name, address, and/or phone number, and tap Save PS. To update you...

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by Community Manager Community Manager
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Request to delete my account

I need help with deleting my account but I can't find any information on how to do it online. I also tried calling in by wait times are insane right now. Can anyone help please?

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Acct info change but I didn’t make changes!?!?

Ummm I just got a text that my account info had been changed but I have not made any changes. I immediately requested a reset link & successfully changed my password but now it says I have no upcoming events which is very wrong. I’m freaking out. I c...

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Security Issue: Payment Method Changed

Hello, I got an email from Stubhub saying that my payment method changed, However, I did not do this. I changed my password immediately and it says to contact you guys but there is no way to do so at this hour. Thanks.

trouble adding checking

Trouble Adding Checking Account InformationGood Evening, Every time I try to add my banking information (checking account information) to receive money for tickets I have sold, I receive an error message when inputting the correct information. How ca...

Can’t update bank information

I sold a ticket last week and I get an email every day to update my bank information so that the money can be sent to me. I put in my PayPal email and I still keep getting the email to update my account every day. I haven’t received my money and I’m ...

Need to contact customer service

I ordered tickets yesterday and after I placed the order I realized my email was not correct. How do I actually get in contact with a live person at stubhub to rectify this?I have not had luck by phone. My tickets are going to an invalid email. Thank...