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How to Add Favorites to the StubHub App

Adding favorite events and artists in the StubHub app is easy, follow along with these steps to add your own favorites! 1. Download the StubHub app from iTunes or the Google Play Store. 2. Search for an artist, team, event, or venue and tap the heart...

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How do I update my default address?

Login to your profile page https://www.stubhub.com/my/profile/ Tap Settings Tap Contact To update your Primary Address > Tap on the pencil icon next to the Primary Contact Update your name, address, and/or phone number, and tap Save PS. To update you...

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by Community Manager Community Manager
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Unable to request cash refund?

I received a refund in the form of StubHub wallet credits. According to the email i received, I should have the option to request cash, but when i go to the Wallet, the option does not exist. I have confirmed that my credit card is updated and not ex...

Account address error

HiI am trying to sell some tickets and the site says there is a problem with my credit card info every time I am on the final buy button... I am sure it has something to do with the adress because the credit card data is correct... Could you please h...

Refund: original payment method no longer valid

I have received an email about a refund for a cancelled event. The original payment method is no longer valid as I have changed credit cards. What can I do to ensure that the funds are properly redirected to a current account?

by
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Address error

I am trying to add my address for credit card to sell tickets, and it keeps saying “City, state and zip code do not match”. I have a Canadian address. Help?

by
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Error Adding a Direct Deposit Account

I recently sold tickets on stub hub and I am trying to enter a bank account for direct deposit. Everytime I do it I get an error "Oh No, Something went wrong try again later." Paypal is not an option. I have tried different browsers, on my phone, and...

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HUGE change to the 1099 threshold beginning in 2022

I just want to draw attention to the fact that, beginning in 2022, the threshold for sites like Stubhub and Ticketmaster to report your annual gross sales to the IRS is dropping from $20,000 all the way down to $600. As far as the states go, differen...

Social Security # Request

Why I am being asked to provide my social security #? I had a handful of transactions in 2021, certainly no where near the 200 that Stubhub states is the threshold for reporting to the IRS. This appears to be a big overreach by Stubhub? Thank you.

New IRS REGULATIONS

Stubhub sent an email dated Dec 28, 2021 @ 3:47 am ET stating you must update your account with your TIN, EIN or SSN so they can better calculate and report to the IRS. If you do not do this you will not get paid. The problem is this only works for U...

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  • 556 Views