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Subscriptions & Notifications

When you subscribe to a thread or board, you will stay up to date on a post you're following or on what's being talked about within StubHub Community. To subscribe to a board or thread, select "Options > Subscribe" in the upper right-hand corner of t...

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How to Add Favorites to the StubHub App

Adding favorite events and artists in the StubHub app is easy, follow along with these steps to add your own favorites! 1. Download the StubHub app from iTunes or the Google Play Store. 2. Search for an artist, team, event, or venue and tap the heart...

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How do I update my default address?

Login to your profile page https://www.stubhub.com/my/profile/ Tap Settings Tap Contact To update your Primary Address > Tap on the pencil icon next to the Primary Contact Update your name, address, and/or phone number, and tap Save PS. To update you...

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by Moderator Moderator
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Deleting Old Contact Info

After a recent move, I updated the contact/primary contact in My Settings but there are still five versions of an old address listed. There are clear options to add new or edit existing contact info, but not to delete old info. Can an address be dele...

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Account Deletion

Hello all! I am on a special journey to reduce my online footprint and yet again I have come face to face with another company who creates a labyrinth of lefts and rights just to delete an account! Why is this the case? We know you would "hate to see...

I can't turn off notifications on my phone??

Years ago I bought Cubs tickets for use while on a trip. Ever since I've been getting notifications on my phone about the Cubs. No matter what I do I can't get rid of these notifications? I've tried contacting support multiple times but never had any...

by loub
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I don't received an access code

Hi everybody, i'm a french guy so sorry for my english. I can't connect me to my StubHub account because stubhub ask me a code verification. I click to receive the code in email but this code is never arrived in my mail box. I have asked many times t...

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How do I change my default email address?

At this time if you need to change your email address on file, you will need to contact us so that we can make this change for you. You can contact us by commenting in the thread below, but the fastest method is by sending a private message to any of...

by Moderator Moderator
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Annoying Ticket Alerts

Has anybody experienced the same issue as I am experiencing. I put in a ticket alert for the Rolling Stones and every day I get 1 or 2 alerts about tickets. I no longer need these tickets and wanted to unsubsribe but can't online. I went to my phone ...

by LSR
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Default search location

How do I remove my default location when searching for events and tickets? I want to see all evetns for a specific team or touring artist, but the site defaults to an incorrect location every time. Very frustrating. I am capable of choosing my own pr...

by MSRP1
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  • 4 Replies
  • 685 Views