StubHub.com & StubHub Community Sign In Troubleshooting

[CameronJ]

Having trouble signing into StubHub.com and/or StubHub Community? 

Below is how you can fix that!

StubHub.com and StubHub Community's sign-in process is a single sign-on. The sign-in info you enter for StubHub.com is the same for StubHub Community. 

If you can't sign into StubHub.com, reset your password through one of the following ways:

Desktop or Web Browser:

1. At the login screen select 'Forgot your password?'
2. Enter your email address associated with your StubHub account
3. Check your email and follow the instructions to change your password

StubHub App:

1. At the login screen tap 'Forgot password'
2. Enter your email address if it's not filled in for you
3. Tap 'Send link'
4. Check your email and follow the instructions to change your password

Once this has been completed, you will be able to log into StubHub Community! 

Please send a private message to any of our moderators if you can't sign into StubHub.com but can sign into StubHub Community.

If you can sign into StubHub.com but not StubHub Community, follow these few troubleshooting steps: 

1. Clear cache & cookies with restarting your web browser or using another web browser
   • Doing this will clear saved data and refresh your web browser's processes
2. Check if you're signed into another StubHub account
   •  Only a single account can be signed in due to cookies

[BergerKing12]

I've done all this and still can't get a reset password sent to my account.

[BergerKing12]

sent PM please help. Event coming up and I need my ticket.

[Help_2021]

I am helping my dad try to get into his account and nothing is working either. The reset password email isn't anywhere and I tried creating account with his email but there is already an account. Very frustrated!

[lbell]

I also can’t log in to my email and tried all of these. Please help

[lbell]

I am also having this issue. Please send me a reset password link that actually will get delivered.

[businessnaiko]

Sent this from a different account because I can't login on my other account where I'm trying to sell tickets.
I can't login with the right login details and I can't get a password email reset email, please help.

[JAB7684]

I'm locked out. Changed the password this AM. Now it won't accept it. Tried to use the to reset again. Won't trigger an email. 

need to list some tickets for sale. 

help! 

[Huddy84]

I need help getting into my account. The password reset won’t send me an email to change things. If you could help me out that would be great!

[shelbel80]

I am not able to login online or on the app.  It was saying my password was wrong, even though I know it wasn't.  Did all the steps - cleared cache, requested a password reset (multiple times) and have not received anything.