I'm attempting to add my checking account information to receive payments (I've just sold a ticket today), but upon entering my info, the "Save" button isn't darkened and I'm unable to click it and continue. I've tried it now in two browsers with the same thing happening in both.
01-01-2019 05:54 PM
Katt is not in today but, I am happy to troubleshoot with you. By chance, @VG, do you have any special characters in your address at all? If so, please remove them completely as it will not save properly.
04-06-2019 03:06 PM
I am having the same problem. When I enter my banking information I am unable to press the SAVE button. I have triple checked my banking information. HELP!!!
02-20-2019 02:47 PM
Uh oh! We're so very sorry to hear that you are having troubles @Lynn1107! By chance, are there any special characters in the address that you have associated with the account?
02-20-2019 03:00 PM